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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Recent Bans

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  • Recent Bans

    HoC has a auto-click detection system that gives temporary auto-bans. We are tweaking the numbers to make it more effective and efficient at catching cheaters. If you feel that you were erroneously banned please submit a support ticket.

  • #2
    Lol well it's not working everywhere. There is a guy in realm 90 in first in the event with over 3 million keys who showed up day 1 of the event. And everyone in the top ten there have only been around a week or two at the most (now with decks stronger than ppl who have been around since the realm opened) and I know of atleast 20 people who have written in about it and nothing has been done. The detector is broken! I could write about my other realm as well but the ppl there aren't making it as stupidly obvious as the players in realm 90!

    Ps. And once again the cheating people are going to get the top prizes and the people there at kabam will say that things will get adjusted properly and not do it again like every other event. I've missed out on certain rank rewards because of these players in every realm get told things will be adjusted and then just ignored!

    Comment


    • #3
      Originally posted by Kabam_sp4zrocker View Post
      HoC has a auto-click detection system that gives temporary auto-bans. We are tweaking the numbers to make it more effective and efficient at catching cheaters. If you feel that you were erroneously banned please submit a support ticket.

      thax.. but first of all you shoul ban players who bought thousands summon stone.. they are talking about that they say i have 2k ss and 20k ss..

      Comment


      • #4
        Originally posted by TheCEA View Post
        thax.. but first of all you shoul ban players who bought thousands summon stone.. they are talking about that they say i have 2k ss and 20k ss..
        2k ss is not a big deal...but 20k as is

        Comment


        • #5
          Originally posted by Kabam_sp4zrocker View Post
          HoC has a auto-click detection system that gives temporary auto-bans. We are tweaking the numbers to make it more effective and efficient at catching cheaters. If you feel that you were erroneously banned please submit a support ticket.
          Hahahahah dear kabam first at all .. u need to ban who cheat with ss around 1000 2000 3000 between. .. then after come and ask for oto mause program .. and the thing is at lease people playing your game like that .. thats simple thing ever.. first be fair to us and ban who cheat sistem and who got a lot of dimond free

          Comment


          • #6
            And what temporary bans...ppl in my server have been banned for straight 3 days...just coz they score more doesn't mean they use hack...think about that kabam

            Comment


            • #7
              Originally posted by Kabam_sp4zrocker View Post
              HoC has a auto-click detection system that gives temporary auto-bans. We are tweaking the numbers to make it more effective and efficient at catching cheaters. If you feel that you were erroneously banned please submit a support ticket.
              http://community.kabam.com/forums/sh...look-at-FM-s-(

              look my reports ...where is the ban..Forum Moderator , u tell me..

              Comment


              • #8
                Originally posted by AtomicDoom View Post
                Lol well it's not working everywhere. There is a guy in realm 90 in first in the event with over 3 million keys who showed up day 1 of the event. And everyone in the top ten there have only been around a week or two at the most (now with decks stronger than ppl who have been around since the realm opened) and I know of atleast 20 people who have written in about it and nothing has been done. The detector is broken! I could write about my other realm as well but the ppl there aren't making it as stupidly obvious as the players in realm 90!

                Ps. And once again the cheating people are going to get the top prizes and the people there at kabam will say that things will get adjusted properly and not do it again like every other event. I've missed out on certain rank rewards because of these players in every realm get told things will be adjusted and then just ignored!

                dear sp4
                i have sent 2 tickets
                ref:_00D301Hglt._500a0t0tbW:ref 03218577
                ref:_00D301Hglt._500a0tCyX:ref
                i got the same answer which doesn;t give any valid reason why i got banned.
                i believe detective system has error. pls unlock my account.
                user name: arena guardan
                relam : morgana 11

                Comment


                • #9
                  Thanks Sp4z.

                  I've been banned 3 times so far.

                  1. I left home where I was connected via wifi. When I transitioned to a cellular connection I got a connection error and then was banned. This was cleared up the next morning.

                  2. I was away from home, on a cellular network and got connection errors. When I got home an connected to my wifi network I was banned. This time I put in a ticket and received a reply that I had violated the terms of service. I replied three times, asking for a clarification and never heard back. By the next morning I was no longer banned.

                  I AM PRETTY SURE THAT THERE IS A BUG IN THE MONITORING THAT IS TRIGGERED WHEN YOU HAVE CONNECTION ERRORS AND SUBSEQUENTLY CHANGE NETWORKS, WIFI TO CELLULAR OR VICE-VERSA.

                  3. This last Sunday evening I was banned while sitting at home with no connection errors and no change of network. This ban was cleared up within a couple of hours.

                  Cheers,
                  Rosen

                  Comment


                  • #10
                    Originally posted by Kabam_sp4zrocker View Post
                    HoC has a auto-click detection system that gives temporary auto-bans. We are tweaking the numbers to make it more effective and efficient at catching cheaters. If you feel that you were erroneously banned please submit a support ticket.
                    Thanks for the update sp4z, I am finally glad to see a response to these problems , as opposed to being left in the dark, I hope Kabam is able to rectify these problems , as we all need to learn how to walk before we can run

                    Comment


                    • #11
                      Originally posted by Rosencranz View Post
                      Thanks Sp4z.

                      I've been banned 3 times so far.

                      1. I left home where I was connected via wifi. When I transitioned to a cellular connection I got a connection error and then was banned. This was cleared up the next morning.

                      2. I was away from home, on a cellular network and got connection errors. When I got home an connected to my wifi network I was banned. This time I put in a ticket and received a reply that I had violated the terms of service. I replied three times, asking for a clarification and never heard back. By the next morning I was no longer banned.

                      I AM PRETTY SURE THAT THERE IS A BUG IN THE MONITORING THAT IS TRIGGERED WHEN YOU HAVE CONNECTION ERRORS AND SUBSEQUENTLY CHANGE NETWORKS, WIFI TO CELLULAR OR VICE-VERSA.

                      3. This last Sunday evening I was banned while sitting at home with no connection errors and no change of network. This ban was cleared up within a couple of hours.

                      Cheers,
                      Rosen
                      We are sorry for the inconvenience. I will pass this along. Connectivity issues are always tricky to figure out. Thank you for your feedback.

                      Comment


                      • #12
                        Originally posted by Kabam_sp4zrocker View Post
                        We are sorry for the inconvenience. I will pass this along. Connectivity issues are always tricky to figure out. Thank you for your feedback.
                        Thank ya Sp4z.

                        Comment


                        • #13
                          I would like to understand one thing Sp4z;
                          banning autoclick lose the majority of paying players
                          the ban is temporary? how long?

                          Comment


                          • #14
                            Originally posted by Nick111199 View Post
                            I would like to understand one thing Sp4z;
                            banning autoclick lose the majority of paying players
                            the ban is temporary? how long?
                            And at least based on my guild, which is top on our server and very active, there are plenty of paying players who don't cheat.

                            Comment


                            • #15
                              Originally posted by Rosencranz View Post
                              And at least based on my guild, which is top on our server and very active, there are plenty of paying players who don't cheat.
                              the game is to press for hours this same key
                              if they do not want players who use autoclick put arenas with a goal 3 / 4k

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