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Where is the 50% gems event reward??????

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  • Where is the 50% gems event reward??????

    Kabam, can you please reply something about the missing gems from 50% gems event?

    Already passed the 5th day of event and still waiting for the gems! Why?
    Went players spend there own money, you are very quick to take from them!
    Hi think its a lack of respect from your part !
    Respect the Players Kabam! With out us you dont even exist!
    I Hope for a quick reaply from you kabam!

    In-game information:
    RedEze
    Tristan-68
    Spend 3000 gems to be reward 1500!!!!

    [email protected]

  • #2
    I'm missing my gem rewards too. I spend around 1500 gems so I should receive 750 as reward.

    Comment


    • #3
      I still waiting...

      Comment


      • #4
        waiting too ... i spent only 500 gems .. but still KABAM owes me 250 gems ...

        Arthur-41
        Golan

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        • #5
          Its like this...

          KABAM YOU ARE THE WORST ONLINE SUPPORT GUIDE IN ALL WEB!!!!

          NOT EVEN 1 INFORMATION ABOUT THE 50% GEMS EVENT...

          I SPEND MY MONEY FOR THIS?!?!?!?

          INCOMPETENT KABAM!!!!

          I GO SPEND SOMEWHERE ELSE...

          PLS ALL PLAYER REPLY HERE

          LETS MAKE SOME NOISE AND GET WHATS OURS FOR RIGHT!!!

          Comment


          • #6
            I spent 7000 gems and then they message me about how they don't see where I bought gems? What is up with is?

            Comment


            • #7
              Originally posted by 69Fastback View Post
              I spent 7000 gems and then they message me about how they don't see where I bought gems? What is up with is?
              Lol, that would be very strange. I just send ticket to support. I don't expect such an answer. I got confirmation from iTunes. You don't? ITunes or google play or whatever?

              Sam Vimes
              Arthur-1

              Comment


              • #8
                i waiting too ... i spent only 500 gems .. but still KABAM owes me 250 gems ..

                Name : deAKT?VE
                Realm : Guinevere-35

                Comment


                • #9
                  Bought 700 gems still waiting for 50% extra gems.

                  DCClarke
                  Pellinore -39

                  Comment


                  • #10
                    Same. I bought 7000 gems, still awaiting my 3500. Already put in a ticket, no response days later. Putting in another ticket. Kabam, with you allowing cheaters to move in on Arthur-21 and with you robbing me repeatedly like you have with this event, I'm considering legal action. I've had enough and so have all of your players. Shut down cheaters more aggressively, and compensate for whatever damage they have done, and give your players what they have paid for already. And stop making us ask and put in tickets to receive what we payed for. Your business practice is disgusting and inexcusable. Please consider this carefully. Many of your most avid players in my realm, most of whom have paid into the game are considering quitting because of your failure to deal with cheaters. Please fix these problems and make your players happy. You take care of us, we take care of you. Simply put. Thank you.

                    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXX

                    Update:Got a response from Kabam, this is what they wrote:


                    Greetings,

                    Thank you for contacting Kabam Support regarding not receiving bonus gems from event. I am sorry this trouble has happened to you.

                    To further look into this, I would request you to get back to me with screenshot of the promotion. Once I receive this I will be able to look into this for you.

                    Looking forward for your reply.

                    Regards

                    Ben
                    Kabam Support

                    So what, they're not going to give us our gems if we can't produce one? Does anyone one have a screenshot of the promotion so we can prove to kabam there was one? If this is a tactic to avoid giving what we paid for, this company is just sick! Anybody else get this kind of response?

                    Comment


                    • #11
                      Originally posted by King Araghost View Post
                      Same. I bought 7000 gems, still awaiting my 3500. Already put in a ticket, no response days later. Putting in another ticket. Kabam, with you allowing cheaters to move in on Arthur-21 and with you robbing me repeatedly like you have with this event, I'm considering legal action. I've had enough and so have all of your players. Shut down cheaters more aggressively, and compensate for whatever damage they have done, and give your players what they have paid for already. And stop making us ask and put in tickets to receive what we payed for. Your business practice is disgusting and inexcusable. Please consider this carefully. Many of your most avid players in my realm, most of whom have paid into the game are considering quitting because of your failure to deal with cheaters. Please fix these problems and make your players happy. You take care of us, we take care of you. Simply put. Thank you.
                      My friend if you want some help count me in!
                      Its disgusting what their doing!
                      I spend around 450€ in this game and they thank us by liyng and not being honnest!
                      Pls e-mail me if need help!
                      [email protected]

                      Comment


                      • #12
                        still nothing?

                        Comment


                        • #13
                          here nothing ... I do not understand why the delay ... worse than any GM has to respond

                          Comment


                          • #14
                            Omg do you think we players are stupid??????

                            I just cant bealive what they wrote....
                            we are not stupid!!!!
                            ofcourse we dont have a screenshoot from 8 days ago!!!
                            this is a MASTERPLAN to not giving us the reward

                            pls ALL PLAYERS LETS MAKE SOME NOISE

                            KABAM YOU ARE JOKING RIGHT???

                            YOU HAVE THE EVENTS CALENDAR
                            YOU HAVE THE DATA BASE FROM PLAYERS THAT SPEND GEMS FROM THE DAY OF THE EVENT
                            PLS BE SERIOUS WITH US AND TREAT US LIKE HUMANS AND NOT NUMBERS

                            TO ALL PLAYERS THAT WERE STOLEN SPEAK WITH YOUR FRIENDS, GUILD, ANYONE, ABOUT THIS!

                            KABAM YOU ARE CHEAT!!!! LIARS!! THIEVES!! DISRESPECTFUL!!!

                            IM 34 YEARS OLD, PLAYING GAMES ABOUT 22 YEARS, AND NEVER NEVER SOMETHING LIKE THIS EVER HAPPENED WITH ME...

                            GO FCK YOUR SELF!! SORRY FOR THE WORDS BUT I JUST CANT TAKE THIS ANYMORE...

                            Comment


                            • #15
                              Already payed the gems

                              ty kabam for 12 days of agony

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