Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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one minute of your attention

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  • one minute of your attention

    Hello sir !!!

    This and my first posting.

    I ask you in a bit of attention.

    From what I see every day in this Forum. I feel you abandoned us. It is no longer news, no longer has time to answer simple questions, among other things.
    But I'm not here to judge them and throw seven stones at you for it.

    I come to show my opinion about what is happening.
    1 - Arenas could reduce your time for up to 3 days. Because I believe and long for an arena.

    2 - Events: You never know when you will have. Are always taken by surprise. Could lose a minute of your work to help us and let us know.

    3 - Missions: And one of the most important parts of the game, which seems to have been forgotten.

    4 - Heads wandering: Before when we had bosses roaming the cities before the events happen. Today there is not anymore. Why does?

    5 - Castle Siege: Another forgotten event. An event that brought war between the guilds by territory. making fight for territory despite not having a good reward as deserved. But we had something to do.

    I want to believe that you are doing something for the game, but I have my doubts about it ...
    So I ask that you contact us and answer our questions. Because only want the best for the game.

    I apologize if I said something that offended. And the evil English.

    My first language is Portuguese and I live in Brazil.

    Thank you for your attention !!


    versão Português

    Olá senhores !!!

    Esta e minha primeira postagem.

    Peço-vos que nos de um pouco de atenção.

    Pelo que vejo todos os dias neste Fórum. Eu sinto que você nos abandonou. Não dá mais notícias, não tem mais tempo para responder as perguntas simples, entre outras coisas.

    Mas eu não estou aqui para julgá los e jogar as sete pedras em você por isso.

    Eu venho para mostrar a minha opinião sobre o que está acontecendo.

    1 - Arenas: poderia reduzir seu tempo para até 3 dias. Porque eu acredito e longo prazo para uma arena.

    2 - Eventos: Você nunca sabe quando você vai ter. São sempre tomadas de surpresa. Poderia perder um minuto do seu trabalho para nos ajudar e nos avisar.

    3 - Missões: E uma das partes mais importantes do jogo, que parece ter sido esquecido.

    4 - Chefes vagando: Antes quando tínhamos chefes vagando pelas cidades antes de acontecer os eventos. Hoje não existe mais isso. Por que?

    5 - Castle Siege: Outro evento esquecido. Um evento que trazia guerra entre as guildas por territorio. fazendo com que lutarmos por territorio mesmo não tendo uma boa recompensa como mereciamos. Mas nós tínhamos algo para fazer.

    Eu quero acreditar que vocês estejam fazendo algo para o jogo, mas tenho minhas duvidas sobre isso...
    Por isso, peço que nos contate e responda às nossas perguntas. Porque só quero o melhor para o jogo.

    Peço desculpas se eu disse algo que o ofendeu. E também pelo mal Inglês.
    Minha primeira língua é o Português e eu vivo no Brasil.

    Obrigado por sua atenção !!

  • #2
    Agreed ....


    • #3
      Would like to see a small change in castle seige just make bosses like raids where if u defeat him u have chance to earn him like in raid. And more stones drops during fighting everyone in game would participate.


      • #4
        Agree with both you, Junior, and ffish, but honestly I don't believe in any change anymore. I'm not sure if they want to give up HoC or have just lost all interest in it as they have other games, but nowadays they don't even care about people being unable to play anymore. And worse, they ban accounts for no reason at all. My 2nd account got banned because I used sarcasm against a sexist, while the sexist and two who exchanged adresses INGAME, visible for everybody, so they could meet and fight, are still playing. And it seems I'm not the only one. I could live with losing my second account, less time I have to spend, but if it becomes usual to ban users every now and then without them doing anything wrong, there is something very wrong.

        And that's why I don't think, they'll ever give a damn about us ever again. Letting is slide once in a while is okay and normal, but FORCING people to stay away from game, even spending players? If they would still care about the success of this game, they would not do this.

        And again I don't care about anything that's happening to me. Maybe I even hope that my game will never work again, so I can finally stop playing for good (now I have connection issues for over a week and haven't heard from them, but it has to be Kabam and not my internet, as video on demand and my old third account work fine. Just my main account isn't working due to connection errors anymore.). But seeing that I'm not exception but they're treating everybody as bad as they treat me, I can't believe in a happy ending.