Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

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account loged out without me logging out

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  • account loged out without me logging out

    i think ive used as a guest log in but it was loging long enough for me to reach lvl 97 and have half decent card collection. had 7 Merlin dragons too.
    now i start the game and its asking to log in. i dont have log in as far i found out as ive tried my possible emails and none send me password reset. funny enough i do remember logging in with my google account. i have 97% of completed challenges. even when i can not log in i can see my progress in google games.
    if i can not retrieve my account just cause ive used guest log in, then WHY NOW? ive been in top 70 of players by completing the city challenge and active a lot.
    i was playing in Tristan 88 server, Nick: KingOfDingaLing

  • #2
    i have this same problem, i've lost my game. it randomly asked me to login but i have no kabam login. can you please help. nick: minimoff realm: lucan-77

    i did submit a ticket but i've had no reply

    ps sorry, dont mean to hijack thread, i just hope they can help restore both our games


    • #3
      I almost lost my acc cause of this issue, I put my kabam ID and doesnt shynch with my acc, instead of get new one, so I decided to klik fb icon but redirect to my old acc, not my acc that usually I play, then I remembered that I was click sign up 2 days ago with new email and got error. so I put my new email and problem solved.

      my suggestion is :
      1. login with kabam ID if not redirect to your acc try no 2.
      2. click fb icon or
      3.remember, do you try to sign up with new email? if yes, try put new email.


      • #4
        Well since i did not have id i reinstalled the game thinking that it will log in with google as it was doing before. Now it gives no option to enter id. at 70% asks to accept terms and cond. And then just starts as a new game. I tried loging in to kabam ingame and it says "email is used by another account" YES... MINE. Any ideas? At one point i could interupt the log in with google play (thats when it first happened) and send email request to reset the passwor. For some reason it did not send it to me. Thats why i thought ill reinstall the game. Next time ive dene just thru my history pages and tried send the password reset agai. It worked this time. Now i know that i definatly have google log in. But i cant use it as it does not give me as an option.


        • #5
          it is happend to me kabam plz givi me that account back my server is guinevere 35 my nick name is Blancpain and i can proof this account is mine plz who can help me i cant reach password reset becouse i didnt log on when im start the game (((


          • #6
            King, its sorloc from your guild... i had the same issue this morning and i cant login to my stuff either. Its super fustrating


            • #7
              is there any gm for help us


              • #8
                I have same this problem...
                gawain-69 server my nick name is Daniihyo
                I couldnt start a new game, help me please.


                • #9
                  Not again .....account log out can.t log in stuck at 70 .........Warded Man bors 52


                  • #10
                    Send a support ticket. This is the best way to resolve any issues you may have.


                    • #11
                      Originally posted by Kabam_sp4zrocker View Post
                      Send a support ticket. This is the best way to resolve any issues you may have.
                      You will send or i have to send support ticket, sorry for my english.


                      • #12
                        what is that support ticket


                        • #13
                          You can send a support ticket HERE.


                          • #14
                            i did send a support ticket and waiting for a reply.
                            now in game i went to settings and try to log in to my Google account the game restarted but progress stayed same (new game). but if i go in same field to Google play achievements i can see all my progress, 36/37 achievements completed, some 2000+ boss fights, 230k might, win streaks and so on.
                            if i go to Kabam log in (top page by the gems button) it says my email used by other account please use other email or fb log in.


                            • #15
                              i did it to i send it all my problem but they not answer it
                              and its same with Kingofdingaling when i look my google playgame i see my progress i send it kabam with picture but they dont care it