Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

account loged out without me logging out

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • account loged out without me logging out

    i think ive used as a guest log in but it was loging long enough for me to reach lvl 97 and have half decent card collection. had 7 Merlin dragons too.
    now i start the game and its asking to log in. i dont have log in as far i found out as ive tried my possible emails and none send me password reset. funny enough i do remember logging in with my google account. i have 97% of completed challenges. even when i can not log in i can see my progress in google games.
    if i can not retrieve my account just cause ive used guest log in, then WHY NOW? ive been in top 70 of players by completing the city challenge and active a lot.
    i was playing in Tristan 88 server, Nick: KingOfDingaLing

  • #2
    i have this same problem, i've lost my game. it randomly asked me to login but i have no kabam login. can you please help. nick: minimoff realm: lucan-77

    i did submit a ticket but i've had no reply

    ps sorry, dont mean to hijack thread, i just hope they can help restore both our games

    Comment


    • #3
      I almost lost my acc cause of this issue, I put my kabam ID and doesnt shynch with my acc, instead of get new one, so I decided to klik fb icon but redirect to my old acc, not my acc that usually I play, then I remembered that I was click sign up 2 days ago with new email and got error. so I put my new email and problem solved.

      my suggestion is :
      1. login with kabam ID if not redirect to your acc try no 2.
      2. click fb icon or
      3.remember, do you try to sign up with new email? if yes, try put new email.

      Comment


      • #4
        Well since i did not have id i reinstalled the game thinking that it will log in with google as it was doing before. Now it gives no option to enter id. at 70% asks to accept terms and cond. And then just starts as a new game. I tried loging in to kabam ingame and it says "email is used by another account" YES... MINE. Any ideas? At one point i could interupt the log in with google play (thats when it first happened) and send email request to reset the passwor. For some reason it did not send it to me. Thats why i thought ill reinstall the game. Next time ive dene just thru my history pages and tried send the password reset agai. It worked this time. Now i know that i definatly have google log in. But i cant use it as it does not give me as an option.

        Comment


        • #5
          it is happend to me kabam plz givi me that account back my server is guinevere 35 my nick name is Blancpain and i can proof this account is mine plz who can help me i cant reach password reset becouse i didnt log on when im start the game (((

          Comment


          • #6
            King, its sorloc from your guild... i had the same issue this morning and i cant login to my stuff either. Its super fustrating

            Comment


            • #7
              is there any gm for help us

              Comment


              • #8
                I have same this problem...
                gawain-69 server my nick name is Daniihyo
                I couldnt start a new game, help me please.

                Comment


                • #9
                  Not again .....account log out can.t log in stuck at 70 .........Warded Man bors 52

                  Comment


                  • #10
                    Send a support ticket. This is the best way to resolve any issues you may have.

                    Comment


                    • #11
                      Originally posted by Kabam_sp4zrocker View Post
                      Send a support ticket. This is the best way to resolve any issues you may have.
                      You will send or i have to send support ticket, sorry for my english.

                      Comment


                      • #12
                        what is that support ticket

                        Comment


                        • #13
                          You can send a support ticket HERE.

                          Comment


                          • #14
                            i did send a support ticket and waiting for a reply.
                            now in game i went to settings and try to log in to my Google account the game restarted but progress stayed same (new game). but if i go in same field to Google play achievements i can see all my progress, 36/37 achievements completed, some 2000+ boss fights, 230k might, win streaks and so on.
                            if i go to Kabam log in (top page by the gems button) it says my email used by other account please use other email or fb log in.

                            Comment


                            • #15
                              i did it to i send it all my problem but they not answer it
                              and its same with Kingofdingaling when i look my google playgame i see my progress i send it kabam with picture but they dont care it

                              Comment

                              Working...
                              X