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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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UPDATED: GK Level drop due to the update

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  • Runce
    replied
    Hi all lucky and unlucky people

    I want to revive this thread.

    Guys, did you faced GK level drops from 5-9 lvl to zero in recent days??

    As new 7* cards with high mana cost keep coming and 230-250 of mana isn't enough anymore, I start thinking about renewing my GK (lost it few month ago due to Kabam bug, had GK 8 with 100+ days). But what I'm afraid of losing it again in few hours later, so it would be nice to hear your thoughts.

    And one more thing to add, today I've looked at my other realms (same Kabam account) and guess what - I found my GK in other realm ACTIVE, lvl was dropped to GK 5 and with few days left. Started counting, when lost my GK in main realm - it was 100+ active days left, and from that moment past exactly the 100 days. So somehow my GK from my main realm jumped to another realm where I don't play anymore long ago... wtf Kabam...???

    Sorry for my english - it's not my native

    Leave a comment:


  • Siggwulfila
    replied
    Dropped from GK 20+% to 11+%.
    Siggwulfila
    Bors-66

    Leave a comment:


  • missdemeanor1
    replied
    Dropped from level 9 66.3% to 0
    Misdemeanor
    Arthur 81
    Submitted a support ticket and was told to look on forums for solution.

    Leave a comment:


  • piecejoker
    replied
    PieCy ~1best1~
    realm: Ector-16
    Level Gk7
    dropped from gk7 to gk0 level
    102 days to inactive
    Ticket number: 03621916
    FIX it ASAP pls!!!

    Leave a comment:


  • O2 OxyGeN O2
    replied
    O? « OxyGeN » O?
    realm: Uther-74
    Level Gk7
    dropped from gk7 to gk0 level
    270 days to inactive

    Leave a comment:


  • Real_Person
    replied
    Hey kascam how about fixing this issue for these players as well!! Great job fixing all the bug I've complained about but how about doing something for these people now. I bet they payed for their GK like I did mine and I bet they are as pissed about this as I am you giving players free stuff I had to pay for!!!!!

    Leave a comment:


  • Fool of a Took
    replied
    Realm Lucan-97

    Guild Legendaries
    Player Innoruk
    I purchase few days ago GK for one month and its second day stopped at 58.07%..and i play arena..quest..i have no more options for resolving problem..

    Leave a comment:


  • Danzig76
    replied
    That's just today if you mean since update mine dropped from lvl 9 86% to lvl 8 26% in a matter of 3 days now it down to lvl8 4.56%

    Leave a comment:


  • Danzig76
    replied
    Danzig Arthur 21- GK lvl8 dropped from 24% to 4.56%

    Leave a comment:


  • ElWilly421
    replied
    Originally posted by Muedor View Post
    Active GK Level 9 has become inactive without any reason wanted again my points because I need it to use my deck and paid for six months before the end of the first month he disappeared without obvious explanation gawain -9 appreciate the attention
    Gl it happen twice to me the first time i waited a month and they didnt do nothing and fea days ago it happen again kind of sucks im not paying for that gk **** again is bs

    Leave a comment:


  • Muedor
    replied
    gone my gk

    Active GK Level 9 has become inactive without any reason wanted again my points because I need it to use my deck and paid for six months before the end of the first month he disappeared without obvious explanation gawain -9 appreciate the attention

    Leave a comment:


  • Victor_Bro
    replied
    -VICTOR-
    Guinevere 95
    WP 6 40% for 35 days. Not played for two days and everything was gone

    Leave a comment:


  • pegasusseiya
    replied
    Originally posted by pegasusseiya View Post
    Why MY GK taking so long to be fixed ?


    1. KABAM can easily check, MY GK INACTIVE ( zero )
    2. COMPARE TO my DAILY QUEST is now 4 quest, 1 active and 3 inactive


    HOW can GK 0 can have 4 DAILY QUEST ?
    it should be GK6 INACTIVE can have 4 DAILY QUEST .

    PEGASUS.SEIYA REALM KAY-64

    now my daily quest decrese into 2 instead of 4 ???

    Leave a comment:


  • Zeljac1
    replied
    zeljac
    Ector-36
    GK level 9 to 0
    366 days to inactive

    Leave a comment:


  • pegasusseiya
    replied
    Why MY GK taking so long to be fixed ?


    1. KABAM can easily check, MY GK INACTIVE ( zero )
    2. COMPARE TO my DAILY QUEST is now 4 quest, 1 active and 3 inactive


    HOW can GK 0 can have 4 DAILY QUEST ?
    it should be GK6 INACTIVE can have 4 DAILY QUEST .

    PEGASUS.SEIYA REALM KAY-64

    Leave a comment:

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