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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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My account was banned after almost 2 years of work and money spent

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  • My account was banned after almost 2 years of work and money spent

    I was exploring trying to get a necro for fighting in new Valentine's Day event and my account was banned . It sayed contact support if you think it was a error so I'm here . SOMEONE PLEASE HELP !!!! I am Legendary?Darkmaster on heroes of camelot . I want to get my account back cause I spent like $300 . I was playing sense september 21st , 2013 ... PLEASE HELP ME . If you reply and could help in any way It would mean a lot

  • #2
    Originally posted by Legendary_Darkmaster View Post
    I was exploring trying to get a necro for fighting in new Valentine's Day event and my account was banned . It sayed contact support if you think it was a error so I'm here . SOMEONE PLEASE HELP !!!! I am Legendary?Darkmaster on heroes of camelot . I want to get my account back cause I spent like $300 . I was playing sense september 21st , 2013 ... PLEASE HELP ME . If you reply and could help in any way It would mean a lot
    I am level 100 max and I am in realm arthur-1 .

    Comment


    • #3
      There are a number of people I know who are reporting having received this message; some had their accounts back to normal within a few hours by not doing a single thing. I hope your situation is resolved soon, hang in there, it may just be a glitch and not an actual ban.

      But, this is not Support, it's just a forum. You'll need to contact them through the game or through this link: http://kabam.force.com/PKB/articles/...20Notification

      Click on "Contact Us" at the bottom.

      Then, once you send in a support ticket, *then* post your ticket number here so that an Admin can expedite your request. Best of luck!!

      Comment


      • #4
        Someone else must have seen it im not banned anymore =)

        Comment


        • #5
          Originally posted by Legendary_Darkmaster View Post
          Someone else must have seen it im not banned anymore =)
          Or it could have been like what's happened to most so far and I mentioned above: merely nothing to worry about.

          But congrats, yay!!!!!

          Comment


          • #6
            Yes spaz said he is looking into this when it happened to me a few weeks ago as well , hopefully they figure it out soon and avoid more hurt feelings ;( lol

            Took about 4-5 hours from when I got kicked middle of event til I could log back in

            Comment


            • #7
              It's been happening a lot lately with people I know. My guild leader was banned for like 30 minutes and then came back so I dunno maybe it's like a warning for those who tool advantage of the glitch? Maybe not cause I haven't gotten a ban message yet so it's most likely a glitch either way it's annoying

              Comment


              • #8
                Originally posted by Denaunie View Post
                There are a number of people I know who are reporting having received this message; some had their accounts back to normal within a few hours by not doing a single thing. I hope your situation is resolved soon, hang in there, it may just be a glitch and not an actual ban.

                But, this is not Support, it's just a forum. You'll need to contact them through the game or through this link: http://kabam.force.com/PKB/articles/...20Notification

                Click on "Contact Us" at the bottom.

                Then, once you send in a support ticket, *then* post your ticket number here so that an Admin can expedite your request. Best of luck!!
                hey i been banned so how long do i wait i tried waiting and they recived my message and said that they will contact me the next busness day. please help i did nothing worng and got banned.

                Comment


                • #9
                  its on realm of the mad god. some one please help

                  Comment


                  • #10
                    This is a system mechanism called spam_30 which auto ban player whose sending more than 3 packets within 1 sec.
                    Don't be panic if you see this, spam_30 only ban people for less than 1 hour and will automatically un-ban your account without inspecting, even if you are a cheater.
                    The worst thing to deal with spam_30 is to submit a support ticket which might raise the awareness of the gms to investigate your account, anyway you will be un-banned with doing nothing.
                    I have received this spam_30 so many times more than you can imagine, so don't worry.

                    Comment


                    • #11
                      What do you mean by "3 packets"?

                      Comment


                      • #12
                        Originally posted by Zone 0 View Post
                        This is a system mechanism called spam_30 which auto ban player whose sending more than 3 packets within 1 sec.
                        Don't be panic if you see this, spam_30 only ban people for less than 1 hour and will automatically un-ban your account without inspecting, even if you are a cheater.
                        The worst thing to deal with spam_30 is to submit a support ticket which might raise the awareness of the gms to investigate your account, anyway you will be un-banned with doing nothing.
                        I have received this spam_30 so many times more than you can imagine, so don't worry.
                        i been banned on rotmg and its been longer than 1 hour i been waiting 3 days now so i need info. i dont kow why i got banned but I PROMISE THAT DONT USE HACKS OR ANYTHING. I just want my account back. SOME ONE PLEASE HELP OUT. I HAVE NOTHING TO DO NOW. PLEASE SOMEONE ASK KABAM TO UNBAN ME. :'(

                        Comment


                        • #13
                          the game i play is Realm of the mad god.

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