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SOLVED: Can't Login!

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  • SOLVED: Can't Login!

    Well people, here I bring the solution to those of you that can't Log in, how do I know it works? Happened to me, I solved it, shared with some friends of mine that had the same issue, and they also managed to log in.

    Here I share how to fix it:
    When you start the game and it loads, at 65% you will be asked to enter your Kabam ID and password, and after you do so, INSTEAD OF tapping "Login" button, you will have to either rappidly tap it or hold it, and it WILL jump to 70% and join the server, starting by the tutorial. That's a good sign, and it means you're almost there. (For those of you that don't get to 70% just try again, it happens, and takes a few seconds, could be 1, could be 5, could be 30, but it eventualy will give in)

    When in the Tutorial, regardless of which faction you choose, you may get an "Unstable connection message" or the game may just simply freeze at the tutorial. If that happens you need to close the game and open it again, and at 65% it will ask for your data (you already know the deal, rappidly tap or hold the "Login" button for as long as it takes to get you to 70%, as I previously said it WILL happen, this way you're forcing the login server to proceed), and again you will start with the tutorial, It may give you the "Unstable connection" message or "Your account is logged on another device" message, you just have to retry, patience is the key.

    Finally, after you've passed or skipped the tutorial, you will be able to return to your home realm correctly.

    EDIT: Feel free to share the method that worked for you
    btw, sorry about my english, it's not my native language :P

    I hope this helps you all.

    Regards,

    Gambit#
    Not Heroes of Camelot Support

  • #2
    Hey guys what this man says is the truth, the whole truth, and nothing but the truth. I tried it and it worked for me and my step by step instructions is a little bit messy in terms of the text but this worked for me

    Well first I opened the game. After that I typed in my password. Now as soon as I typed in my password, I rapidly tapped the "LOGIN" button then I HELD it. So rapidly tap it for 10 seconds then held the login button until the loading bar goes to 70%. After that it will log you in to the tutorial but just do the tutorial and then go back to your realm. Along the way you might come across a "Connection unstable" screen that will pop up. Do not worry just keep pressing the "ok" button until it goes away cause it will go away eventually. After a few attempts you will be able to log into your account and pass the tutorial

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    • #3
      worked for me,

      did the same as jordan.

      Comment


      • #4
        when I get to choose the kingdom, always ask me to put my password and I haven't the opportunity to choose

        can you help me?

        Comment


        • #5
          Originally posted by jordanvn View Post
          Hey guys what this man says is the truth, the whole truth, and nothing but the truth.
          You forgot to mention "So help you God" ^_^

          Comment


          • #6
            Originally posted by illidan420 View Post
            You forgot to mention "So help you God" ^_^
            Haha crap I did lol.

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            • #7
              Originally posted by Coccolo View Post
              when I get to choose the kingdom, always ask me to put my password and I haven't the opportunity to choose

              can you help me?
              You just have to try all over again till it allows you to finally choose your Kingdom. I had to go through this like 10 times before it actually worked so just keep at it man you can do it

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              • #8
                Originally posted by jordanvn View Post
                You just have to try all over again till it allows you to finally choose your Kingdom. I had to go through this like 10 times before it actually worked so just keep at it man you can do it
                ok i'll try. Thanks

                Comment


                • #9
                  Originally posted by Coccolo View Post
                  ok i'll try. Thanks
                  Your welcome bro. I wish I could make a video but that would require me to try to lock myself out again then I'd have to have a rooted phone cause I don't own an Apple device *sigh* sorry I can't be of much help other than words

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                  • #10
                    Originally posted by Coccolo View Post
                    ok i'll try. Thanks
                    Patience is the Key

                    Comment


                    • #11
                      It doesnt work with me, I get to 70% but tutorial doesnt start... I dont understand if I should restart the app or stay in it and keep tappin the button

                      Comment


                      • #12
                        Originally posted by Caamiel View Post
                        It doesnt work with me, I get to 70% but tutorial doesnt start... I dont understand if I should restart the app or stay in it and keep tappin the button
                        Ohh just stay and keep tapping until it goes through

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                        • #13
                          Sooooo what to do when the fallen vamb pic goes away just as the percentage bar and I only have a brown background? Keep clicking or restart app

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                          • #14
                            Originally posted by Caamiel View Post
                            Sooooo what to do when the fallen vamb pic goes away just as the percentage bar and I only have a brown background? Keep clicking or restart app
                            Close the game and restart all over again. It works, it just takes time.

                            Comment


                            • #15
                              Originally posted by F4ll3n View Post
                              Close the game and restart all over again. It works, it just takes time.
                              How long did it take to get it started?

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