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Forum Rules [Updated 12/21/2016]

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Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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I can not Log into game and my account HELP SP4Z cos only you cares!

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  • Denaunie
    replied
    For anyone in this thread who has not yet seen the latest info shared regarding this issue:

    Originally posted by Golan 01 View Post
    ATTENTION:

    For all with Fatal error 102 - follow the next set up:

    1) get into the game (tapping and holding)
    2) go to Ragnals cove
    3) click joining the guild
    4) find an open guild
    5) join this guild
    6) go to home page
    7) now your account is correctly re-sync and you can finnaly switch to your server !

    Big thanks to Igarasu for finding out ...
    It comes from Post #66 of this thread: http://community.kabam.com/forums/sh...t-Login!/page7

    I hope more of you can find success, if you haven't already.

    Leave a comment:


  • DrTreX
    replied
    Its not working for me either. I cant get beyond of %65 and really dont want to miss the event... feel really sad, missed arenas, promos, our gk points.. and many. Now the event yet its morgana..

    ps. I managed to log in but now getting the error 102..! And Im still faaaar faaaar away my sweet home

    PS. thanks community for resolving this issue somehow they find a way to skip 102 error. Now Im at home I hope everyone who suffer from this can manage to get their realms. Community was 10000000x times better than support team on this issue! THANK YOU ALL

    Leave a comment:


  • Golan 01
    replied
    Im happy that this worked for few of us .... unfortunatelly not for me ... but it was a hope (not a Hope )
    Did my best ... now i hope for miracle and KabamĀ“s help ...

    Leave a comment:


  • Denaunie
    replied
    Originally posted by Golan 01 View Post
    Im afraid that this dont work for everybody ... login problem is combined with fatal error 102 problem ... i still cant play and CANT PLAY IN EVENT !!!
    KABAM make something pls !
    I never said it was an absolute fix.

    It has worked for some, and then for a few more, so I think it's still worth promoting as it may continue to help others.

    I'm sorry to hear you are having trouble with what seems to be related to a different issue; I hope they can fix it for you soon!!

    Leave a comment:


  • Golan 01
    replied
    2 days without acces to game ... still same bug/fatal error 102 ...
    2 days without any reaction to my ticket from support !!!

    Leave a comment:


  • Golan 01
    replied
    Originally posted by Denaunie View Post
    A player found a temporary solution. I can attest it worked for a number of players already. You need patience and perseverance, but it does indeed work. Here's the thread, best of luck!!

    http://community.kabam.com/forums/sh...ED-Can-t-Login!
    Im afraid that this dont work for everybody ... login problem is combined with fatal error 102 problem ... i still cant play and CANT PLAY IN EVENT !!!
    KABAM make something pls !

    Leave a comment:


  • Denaunie
    replied
    A player found a temporary solution. I can attest it worked for a number of players already. You need patience and perseverance, but it does indeed work. Here's the thread, best of luck!!

    http://community.kabam.com/forums/sh...ED-Can-t-Login!

    Leave a comment:


  • Coccolo
    replied
    yes,since I tried to change the server I have this problem

    Leave a comment:


  • Kabam_sp4zrocker
    replied
    The GM team is looking into the log in issues. I believe the bug occurs when you change servers. I don't know why that would be the case but I have seen several claims of it.

    Leave a comment:


  • Spaceman spliff
    replied
    Can a gm please help us out support is useless

    Hello,

    Thank you for writing in with your concern regarding that you are unable to login to your account. I will be glad to assist you in this regards.

    I would like to assure you that your business and satisfaction with our games are both important to us, and apologize that the current state of the game. I would like to suggest you to please update your device to the newest version, so that you will be able to load the game. Hope this has helped.

    If you have any other concerns, please feel free to write back. I will be happy to help you.

    Have a great day ahead. Happy Gaming!

    Regards,

    Elena T
    Heroes of Camelot Support


    Not helpful at all. And it's not like I'm the only one locked out there are over 15 peoe just on this forumn with same problem

    Leave a comment:


  • Golan 01
    replied
    Originally posted by drair View Post
    Tried to install the app on both IOS and android .... both gave the same result. So it's NOT related to the current implementation on the phone or on the phone platform (IOR or Android)

    So guess it's linked to the profiles ..... guess we can only wait to Kabam to react
    right ... but its not linked to gem bug stright, because on my server "gem receivers" are playing without any problems It seems to have some connection with server switching ...

    Kabam - we really appreciated some info or action.

    Leave a comment:


  • Coccolo
    replied
    The event starts today and we can't log into the game

    Leave a comment:


  • Mystique Hero
    replied
    I cannot login to the game since yesterday night. I contacted support and they told me to reinstall the game but of course it didn't work. I sent another mail to support including my profile info but they didn't respond to it yet. Hoping for a solution ASAP because there will probably be an event starting tonight. Please hear us Kabam. Thank you for your consideration.

    Leave a comment:


  • drair
    replied
    Tried to install the app on both IOS and android .... both gave the same result. So it's NOT related to the current implementation on the phone or on the phone platform (IOR or Android)

    So guess it's linked to the profiles ..... guess we can only wait to Kabam to react

    Leave a comment:


  • _Terminator_
    replied
    Same Here
    I can't login into my account , It is asking password again and again

    Leave a comment:

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