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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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Rule 6: Respect privacy
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- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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I can not Log into game and my account HELP SP4Z cos only you cares!

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  • I can not Log into game and my account HELP SP4Z cos only you cares!

    Hello Sp4zI

    I have a problem with my account. for GMT at about 21.00-22.00 I got an error msg like 102 or 1002 cant remember. I kept getting that msg for a while then I tried to remove my game and reinstall it but it made worse everything for me. When I try to log into my account game said succesfully logged in but when my game restarted itself at the loading screen game started to ask me to write my account information like id and password and still it keeps at there I write them correctly several times but when I touch the log in button it doesnt response to me actually it responses the window disappeares for1-2 seconds but then the same window comes back and nothing happens. I tried everything including trying another device, reinstalling but no nothing happens. I tried to write wrong password intentionly and game responded me like warning me about wrong password so its not about my info then when I write it correctly again same things keep happening. Now I cant reach my account please with all my respect I would like to ask you to have a look inside this issue. I already submited a ticket but I know they wont help me they never helped me before Im looking forward to hear from you.

    here a screenshot that I took to clarify

    http://imgur.com/QH36TYu

    My best Regards
    DrTreX
    Merlin 43

  • #2
    Support is the best way for this kinda of issue to be resolved.

    Comment


    • #3
      Well I hope they do more than copy paste answers this time. sincerely thank you at least you replied fast. Have a good day

      Comment


      • #4
        I have the exact same issue

        Comment


        • #5
          FYI The issue still persists for me too

          Comment


          • #6
            I have the exact same issue.

            Comment


            • #7
              ?JORGE?
              Morgana-51

              Comment


              • #8
                same problem :/

                Comment


                • #9
                  I have the same problem. name: ~?????~ server: kay-44

                  Comment


                  • #10
                    Originally posted by DrTreX View Post
                    Hello Sp4zI

                    I have a problem with my account. for GMT at about 21.00-22.00 I got an error msg like 102 or 1002 cant remember. I kept getting that msg for a while then I tried to remove my game and reinstall it but it made worse everything for me. When I try to log into my account game said succesfully logged in but when my game restarted itself at the loading screen game started to ask me to write my account information like id and password and still it keeps at there I write them correctly several times but when I touch the log in button it doesnt response to me actually it responses the window disappeares for1-2 seconds but then the same window comes back and nothing happens. I tried everything including trying another device, reinstalling but no nothing happens. I tried to write wrong password intentionly and game responded me like warning me about wrong password so its not about my info then when I write it correctly again same things keep happening. Now I cant reach my account please with all my respect I would like to ask you to have a look inside this issue. I already submited a ticket but I know they wont help me they never helped me before Im looking forward to hear from you.

                    here a screenshot that I took to clarify

                    http://imgur.com/QH36TYu

                    My best Regards
                    DrTreX
                    Merlin 43
                    hm... seems like sp4z don't care

                    Comment


                    • #11
                      supports...

                      FYI supports couldnt help as I said I completed my survey they just said "In review of your account, it appears that everything seems to be working fine at our end..." and they advised me to reinstall my game.. LOL.. this is a new issue a new glitch and related with last settings on game which made us getting 102 or 1002 errors for a while, supports should change their ways to resolve this one I beg your pardon please and your help again Sp4z if you dont mind, otherwise it seems a kind of end for me and the others who suffer from this issue.

                      Comment


                      • #12
                        Same here (

                        ???? ????? from ???????-8.

                        Comment


                        • #13
                          Same here
                          ?wächter?
                          Bedivere33

                          Comment


                          • #14
                            Same here.

                            The event starts today. I don't want missing it -_-

                            Comment


                            • #15
                              I can not enter the game
                              ?????61
                              [brigada]????

                              Comment

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