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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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(+1) A Crybaby's Ultimatum

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  • (+1) A Crybaby's Ultimatum

    Dear Kabam,

    I congratulate you for this awesome game that is HoC. It is a Masterpiece of mobile game.
    Thanks for all the fun I've had and time I've killed, it was a blast!

    However, being just a regular Jim paying for his Gem, I cannot accept that some players receive free gems amounting to thousands of dollars, while I paid like a sheep for lesser gems and weak rewards.

    Therefore, I consider that, unless this issue is fairly resolved by Friday 13/02 morning, I will initiate a chargeback from my bank to get all purchases made to your Company refunded, in the eligible time-frame, as the game itself deceived me into thinking it was provided and supported by competent software engineers and game masters - ensuring a fair and level playing field for every user.

    Sincerely and all the best!

    7thSky

  • #2
    Few things I'd like to point out....

    1) You are assuming lots of players received $1,000+ worth of gems but how many had side realm accounts and were level 100? 3.18 accounts per $100 worth of free gems. So to get $1,000 you'd need at least 32 accounts in different realms. Yes some did, but probably not a lot.

    2) You could login to another realm, start a new account, grind and earn gems. A lot of players have been doing that since the game started and with that said a lot of those same players already claimed their gems legally which you can still do if you like. There was no bug to re-claim what was already claimed.

    3) Some players scored, but even with free gems there are no guarantees on what you'd get with them..

    Just a few things to consider.

    Comment


    • #3
      Originally posted by 7Sky View Post
      Dear Kabam,

      I congratulate you for this awesome game that is HoC. It is a Masterpiece of mobile game.
      Thanks for all the fun I've had and time I've killed, it was a blast!

      However, being just a regular Jim paying for his Gem, I cannot accept that some players receive free gems amounting to thousands of dollars, while I paid like a sheep for lesser gems and weak rewards.

      Therefore, I consider that, unless this issue is fairly resolved by Friday 13/02 morning, I will initiate a chargeback from my bank to get all purchases made to your Company refunded, in the eligible time-frame, as the game itself deceived me into thinking it was provided and supported by competent software engineers and game masters - ensuring a fair and level playing field for every user.

      Sincerely and all the best!

      7thSky
      +1 I will do the same. About $1000 this month.

      Comment


      • #4
        7sky is right

        Comment


        • #5
          Originally posted by bbatardo View Post
          Few things I'd like to point out....

          1) You are assuming lots of players received $1,000+ worth of gems but how many had side realm accounts and were level 100? 3.18 accounts per $100 worth of free gems. So to get $1,000 you'd need at least 32 accounts in different realms. Yes some did, but probably not a lot.
          During the global arena period, you DON'T need to have a level 100 character in other realm to get 1750 gems from achievement. That's was how people became crazy about it, gain 1750 gems with only few clicks. It was a glitch, definitely.

          Comment


          • #6
            Sorry to say you only need one account to be at level 100 to get the gems. Not every account. The bug duplicated your accounts achievements usted in the arena per fight. All you need was to go in to the arena and fight. So yes it was very easy to get 20k gems.

            Comment


            • #7
              Originally posted by Zone 0 View Post
              During the global arena period, you DON'T need to have a level 100 character in other realm to get 1750 gems from achievement. That's was how people became crazy about it, gain 1750 gems with only few clicks. It was a glitch, definitely.
              2200 gems.. Not 1750. 1000 for Level 100, 800 for level 90, 400 for level 80. Thats a total of 2200. I quit the game because of this and also because there is a cheater on my realm and kabam is doing nothing against it.

              Comment


              • #8
                Originally posted by 7Sky View Post
                Dear Kabam,

                I congratulate you for this awesome game that is HoC. It is a Masterpiece of mobile game.
                Thanks for all the fun I've had and time I've killed, it was a blast!

                However, being just a regular Jim paying for his Gem, I cannot accept that some players receive free gems amounting to thousands of dollars, while I paid like a sheep for lesser gems and weak rewards.

                Therefore, I consider that, unless this issue is fairly resolved by Friday 13/02 morning, I will initiate a chargeback from my bank to get all purchases made to your Company refunded, in the eligible time-frame, as the game itself deceived me into thinking it was provided and supported by competent software engineers and game masters - ensuring a fair and level playing field for every user.

                Sincerely and all the best!

                7thSky


                Hey. Please let us know if this works out. Btw..u are correct in this decision

                Comment


                • #9
                  Attention!! Anyone who demands compensation or a rollback and is going to quit if not

                  QUIT NOW

                  Nothing will be done about this on the scale your demanding. Those 5 ss where your compensation why wait any longer

                  As I said before only 5500 people where in arena when it shut down, many of them under lvl 100 and many of them quit because might rewards stopped going out. Some people did mange 90k gems but the majority of us got closer to 20k gems . And out of the 5500 about half of the people where able to take advantage being lvl 100 and fighting enough in global to get a good pile. It's mostly vets and lucky new guys who got this payday, and the vets deserve it for putting up with this game for so long

                  And 20k gems sounds like a ton but in reality I got 1 death and 1 war in 250$ worth of doom chests, does that sound like a huge advantage? 2 t1 cards?

                  Any player who made a huge jump on your realm was already really close to makeing that jump and this just pushed them over the edge . Be mad all these guys finished their vambreal not that they got gems

                  Comment

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