Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Grail Knight - F.A.Q.

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  • Grail Knight - F.A.Q.

    Q: What is a Grail Knight?
    A: Grail Knights are elite users who have used a Grail Knight Pass to activate their GK Level.

    Q: What are the benefits of being a Grail Knight?
    A: Depending on your GK level, Grail Knights receive:
    - Weekly Gifts
    - Special Daily Quests
    - More opportunities to refresh Daily Quests
    - Improved Stamina and Mana recovery speeds
    - Reduced log-in reward countdown
    - Increased Explore XP
    - Increased Mana and Stamina limits
    - Doubled Guild Boss Raid Rewards
    - Increased Guild Gift Points
    - Increase enhance XP per card
    - Free Summon retries
    - Monthly free card (separate from summoned cards or log-in rewards)
    - Increased card deck slots limit
    - Unlocked Summon Pre-select function

    Q: What is the Summon Pre-select Feature?
    A: Allows you to select a card you already own and increase your chance of receiving it again. Once you have selected the card, you will have increased rates at receiving that card when using the Grail Knight Summon.

    Q: How do I access the Grail Knight Feature?
    A: in game screen, you should be able to see a Golden bar below your mana bar representing your GK Level. Click this bar to go to the Grail Knight menu.

    Q: What is a GK Token?
    A: A GK Token is a special currency that can only be earned through the Grail Knight feature. Use GK Tokens to summon Grail Knight packs or to win Grail Knight Shields and other prizes from the Summon Wheel!

    Q: What is my GK Level and how do I increase it?
    A: As your GK level increases, the GK bonuses you receive will increase as well. There are 9 Grail Knight levels that you can work your way up through. There are several different ways to earn Grail Knight XP, and increase your GK level:
    - Spending Gems
    - Summoning Cards
    - Completing Daily Grail Knight Quests
    - Combat (City Quests, Boss Battles, Arena Battles)
    - Purchase Grail Knight Passes.

    Q: How do I claim my GK gifts?
    A: In the Grail Knights Menu, select the ‘Gifts’ Tab. From here, you can see your weekly and monthly Gifts. These Gifts are based off your GK Level. Increase your level to claim more Gifts.

    Q: What is the GK Summon Tab?
    A: The GK Summon Tab is where players can use their GK shields and GK tokens to summon rewards. Players can use GK tokens to spin the reward wheel to win cards, shields, and other items to increase their GK level.

    Q: What are the Shields and how do I earn them?
    A: GK shields are used to summon the featured card on the Summon tab. If you want a different card click the exchange button.

    Q: What does the ‘Exchange’ button do?
    A: The Exchange button will change the card that you can summon with GK shields.

    Q: If I become inactive in the Grail Knight program, what happens to my GK level?
    A: If a Player becomes inactive Grail Knight Level will start to deplete. However, once activated, a player’s GK Level cannot fall below Level 1.

    If you have any questions or feedback on this new feature, please head to the discussion thread and let us know!