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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Getting aggravated ! Admin help

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  • Getting aggravated ! Admin help

    I did not get the 7 free gk tokens to activate grail ! I waited since the update I made a post that got ignored I private messaged mr sprockets seems no one wants to help and I'm not the only one missing these !
    I'm on the verge of uninstalling this game after all the money I've put into it!! Help please

    User name - jayjay
    Realm - Lancelot 82
    Platform - iOS

  • #2
    Bump bump bump

    Comment


    • #3
      Did u make an account on Pellinore 79? Did you make an account on any other Grail knights active server before it was released to everyone?

      If so you already got your free 7. When u used them was your choice.

      Also people in my realm where not given any free days to start. Refresh your daily quest lookin for a free day or else walk in another realm for lvl 80 and buy one of the cheaper memberships next weeks

      Comment


      • #4
        Originally posted by Spaceman spliff View Post
        Did u make an account on Pellinore 79? Did you make an account on any other Grail knights active server before it was released to everyone?

        If so you already got your free 7. When u used them was your choice.

        Also people in my realm where not given any free days to start. Refresh your daily quest lookin for a free day or else walk in another realm for lvl 80 and buy one of the cheaper memberships next weeks


        Well that's pure bs and the devs and admins faults for never specifying that before hand and months ago on the other server it was 1 coin not 7 and the fact of that is my active bs lvl 1 VIP should carry over when the update started me and no other player should have to (pay) to activate this ! There was no knowledge from hoc not to use grail on another server months ago! It is unprofessional and not fair whatsoever !

        Comment


        • #5
          Originally posted by JaY_jAy_1101 View Post
          Well that's pure bs and the devs and admins faults for never specifying that before hand and months ago on the other server it was 1 coin not 7 and the fact of that is my active bs lvl 1 VIP should carry over when the update started me and no other player should have to (pay) to activate this ! There was no knowledge from hoc not to use grail on another server months ago! It is unprofessional and not fair whatsoever !
          Hats what we get for snooping around tryin to get her info before full release. I feel for your frustration but you can't blame kabam here. If you did check one of those realms out you knew those gk tokens were global for your account

          Glad I could help u figure out why you didn't have a few free days

          I did the same and ate mine by accident in Pellinore 79 and wasted them cuz I spent maybe 20 minutes there total lol but I managed to earn some gems for leveling up and bought a 6 month pkg

          Comment


          • #6
            Admin sprocket someone affiliated with kabam fix this issue please

            Comment


            • #7
              It has been your problem using them in another realm so do not do useless topics. Sorry but the reality

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