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Please Help Moe1234. IGN "Welcome" realm "Galahad 65" list of lost cards below

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  • #1

    Please Help Moe1234. IGN "Welcome" realm "Galahad 65" list of lost cards below

    Please Help him out. He went to support with PROOF of his missing cards and they said that they couldn't find anything missing like seriously it's like they didn't try to look and see if he wasn't missing ALL THESE CARDS......
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    • #3
      AND NOW ALL HE IS LEFT WITH IS THIS...... GMS, you cannot leave things like this because this is unfair and very terrible especially to this guy who has spent like probably thousands getting all these things but guess what support said That is not how you treat your loyal customers especially ones who have worked hard to get where they are. I bet they didn't even care to take the time to look at his account cause if they did them it would have been obvious that he was missing cards. How can you call that customer service!? Please help him out. If you didn't read the title carefully then I'll say it here again,
      In Game name: Welcome
      Realm: Galahad 65
      Please help him out.

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      • #4
        Originally posted by jordanvn View Post
        AND NOW ALL HE IS LEFT WITH IS THIS...... GMS, you cannot leave things like this because this is unfair and very terrible especially to this guy who has spent like probably thousands getting all these things but guess what support said That is not how you treat your loyal customers especially ones who have worked hard to get where they are. I bet they didn't even care to take the time to look at his account cause if they did them it would have been obvious that he was missing cards. How can you call that customer service!? Please help him out. If you didn't read the title carefully then I'll say it here again,
        In Game name: Welcome
        Realm: Galahad 65
        Please help him out.

        Lmao at the support.

        "We're sorry you just lost like 2000$ worth of gems so here take these Summon stones, surely they are enough to get all that back"

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        • #5
          I think this has gone far enough with Kabam... You need to email google App department. If they can't help you then in Australia we have an Ombudsman (ACCC) that will sort these things out, hopefully wherever you are playing from you will have an equivalent. It all takes time but I think its something that needs to be followed through.

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          • #6
            Wow. Amazing cards all maxed. How did he lose all these? Did he change his device and his kabam Id disn't account for all his cards?

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            • #7
              As a user in Galahad 65, I confirmed that "Welcome" is a top player in our realm. This is serious and Kabam should take the responsbility

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              • #8
                Originally posted by msuspartan2004 View Post
                Wow. Amazing cards all maxed. How did he lose all these? Did he change his device and his kabam Id disn't account for all his cards?
                Nah if you look near the bottom at the second to last picture I sent, I noted that all his cards were somehow sold while he was sleeping and he was only left with a measly 6 7* cards. It had nothing to do with a different device cause well he used the same device he always used.

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                • #9
                  Where are the GMs? This shouldn't happen on the first place..

                  Bump. I hope this issue will be resolved in the fastest time needed

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                  • #10
                    Just dont spend real money on hoc.this is the support ull get in case you loose all your cards coz a bug

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                    • #11
                      Try to imagine a worse company, difficult. I think it's very important that at least the GMs (if kabam let them do so) help in whatever is possible to this type of stuff.

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                      • #12
                        At least GMs should say something about this (not related to private information ofc).

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                        • #13
                          I can confirm that Moe / Welcome had all this cards.

                          Greets, fausto (Galahad65)

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                          • #14
                            Omg i saw this long time ago stil no help from support?

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                            • #15
                              Bump till they respond !! support moe!!

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