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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Where is the Stone Chest?

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  • YogevSkill
    replied
    Well now the storm has ended, and some of us barely scratched the surface cause we lost access to the summon stone chest promo.
    thanks again kabam for proving the only thing you care about is yourself.
    i submitted a ticket as soon as the promo disappeared cause i had just bought a few gems minutes before and the board did say it would last 24 hours... and no response.
    i am again disappointed and furious!
    a compensation is in order.

    at least respond to my ticket
    Yogev$kill
    Gawein 69

    Leave a comment:


  • TatsizKral
    replied
    Same here. I made a purchase and the chest was gone like 20 hours earlier than the announced time. But this time I Blame myself. Since we all know this is an inconsistent and unreliable software, I should check the chest a moment before my purchase.

    Leave a comment:


  • Primerus
    replied
    I knew I wasn't imagining things when I thought the SS chest promo had the same counter as the summoning storm.

    So, are we getting any other SS promo or is the storm gonna expire without ppl having a chance to get SS?

    Leave a comment:


  • YogevSkill
    replied
    Yeah the chest disappeared for me too. it was up for a few hours though it said 24 running time on the board.
    kabam resend a query so we can at least check it out before the storm ends.

    btw Gawein69

    Leave a comment:


  • Valifonso
    replied
    That chest was a rip off.

    Leave a comment:


  • Kalarak
    replied
    Originally posted by Galadriel Galahad View Post
    Hi, i saw that there is a stone chest and wanted to buy some of them, i put some gems on but when i come back to buy the chest, it was gone. But timer said it will be on 20 hours.
    I feel your disappointment, however, from the reports concerning this chest, you would've been even more disappointed had you spent some of your hard earned gems on it. Now, they may or may not have nerfed the Makeup chests, but they are still a better deal than these virtual crap pots.

    Leave a comment:


  • higuy1980
    replied
    Yeah, I have the same issue....where the hell did it go, you cannot expect everyone to be on at the same time especially on Christmas day!

    Leave a comment:


  • 2125256
    Guest started a topic Where is the Stone Chest?

    Where is the Stone Chest?

    Hi, i saw that there is a stone chest and wanted to buy some of them, i put some gems on but when i come back to buy the chest, it was gone. But timer said it will be on 20 hours.
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