Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Lack of respect with bug fixes

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Lack of respect with bug fixes

    I think the way glitches and bugs are being handled is disrespectful to the players of your game.

    When a problem could cost you money it is fixed within an hour and without comment from the gms. But nothing is done about the people who where able to take advantage. Add this to the silence we receive after each nerfing and players get really pissed. Leaves a bad taste in people's mouths when glitches are not admited to and no reason or explanation as to a fix is given. Why can't you simply post that there was a glitch rewards will be removed and it will start over ...

    Orrrrrrr you could just literally spend 20 minutes playing the game to check your work and notice how f*cked everything new is. I swear no one in kabam staff plays HOC ...

    Basically just be more transparent and stop realeasing bugged updates and glitchy events . Spend an extra 20 minutes and do it right or else be a man and admit that there was a mistake and explain what is being done to fix it

    I am done ranting but I am still feeling disrespected by kabam. They treat players as if they are stupid and ignore anything that isn't positively spun about the game. We love your game kabam that's why we get so mad and emotional about it when simple fixes are ignored and then something advantageous to the players is fixed in 30 minutes flat it feels like a slap in the face ...

  • #2
    Originally posted by Spaceman spliff View Post
    I think the way glitches and bugs are being handled is disrespectful to the players of your game.

    When a problem could cost you money it is fixed within an hour and without comment from the gms. But nothing is done about the people who where able to take advantage. Add this to the silence we receive after each nerfing and players get really pissed. Leaves a bad taste in people's mouths when glitches are not admited to and no reason or explanation as to a fix is given. Why can't you simply post that there was a glitch rewards will be removed and it will start over ...

    Orrrrrrr you could just literally spend 20 minutes playing the game to check your work and notice how f*cked everything new is. I swear no one in kabam staff plays HOC ...

    Basically just be more transparent and stop realeasing bugged updates and glitchy events . Spend an extra 20 minutes and do it right or else be a man and admit that there was a mistake and explain what is being done to fix it

    I am done ranting but I am still feeling disrespected by kabam. They treat players as if they are stupid and ignore anything that isn't positively spun about the game. We love your game kabam that's why we get so mad and emotional about it when simple fixes are ignored and then something advantageous to the players is fixed in 30 minutes flat it feels like a slap in the face ...
    I'm curious as to why you think the players should be penalized for Kabams incompetence. You may think the insta-kill thing was a bug and people were taking advantage of it and getting full sets of 6* cards were just a walk in the park. Kabam has chosen not to 'fix' the insta-kill until now, it's been there for quite a long time, so I seriously doubt they don't know the insta-kill was an option. However, the people who may have benefit from this and may be sitting on 8 cards, they spent the time and the pots to do so as well. There is nothing about an insta-kill combo that increases the drop rate of cards. You may be able to kill a little bit faster, which will result in more boss kills over the same period of time, thus increasing your chance to get a boss card, yes. However, I know a lot of people who used the combo for a full day and only managed to get a few cards.

    I do agree with most of your post, however, wanting to penalize the players for something Kabam has had a chance to change for months, well knowing that many hours and thousands of pots have been spent - well, this is where we disagree.

    Comment


    • #3
      Exactly what Kalarak said. Using the combo is not the same thing as botting or hacking the game to get unlimited gems. People who had found out about this were simply using the combos the game allowed. Nothing external...no hidden codes or cheats. This is something that was technically available to every player. Same thing with the beginning of the Galahad city event, when it was raining stones and prizes. That wasn't the players fault. They were simply at the right place at the right time.
      As a matter of fact, I applaud whoever was able to take advantage of it for as long as they were able to. Good on you.

      Comment

      Working...
      X