Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


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We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Fatal Error 1002

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  • #31
    OK. So what you've done? You've attached 1 char to 2 accounts.... WHERE IS [a19]Fraction char? Or do you think your job was just to remove 1002 error not thinking about consequences??? Please don't make me write rude words. Just do your job as quick as possible


    • #32
      still cant access to my Char #gEriz84 on Mordred-60 with my Kabam ID....


      • #33
        Still did not solve my problem

        Still did not solve my problem, I do not want to lose my progress.

        my server: kay44
        my username: walrein96
        server my friend kay44
        the user name of my friend danielmty
        My id kabam: [email protected]


        • #34
          ho un altro problema il mio accoutn si connette a un altro io sono KillerAngelico93 di morgna 31 ln error 1002 e andato via ma adesso ho questo problema il mio gioco si connette con la mia email su un altro profilo la cosa e impossibile dovrebe andare sul mio contattatemi


          • #35
            Originally posted by hajaji View Post
            Please help me !!! I entered the account of a friend in my device, and since yesterday I appeared the fatal error 1002, you already solved that problem; but when I enter my data to access it, directs me to the account my friend, not to my account.

            my server: morgana-31
            my username: ?Divine?Dark-hajaji
            server my friend: morgana-31
            the user name of my friend : ?Divine?Lady Ki-rin

            My id kabam : [email protected]

            you can solve the problem thanks! tired of your waiting time! lose many arena pots and stones! cause only damage! Thnk you !!


            • #36
              Bump bump


              • #37
                Have you solved? To me nothing again ;( heeeeeelppppp ;(


                • #38
                  Originally posted by bufurka View Post
                  Have you solved? To me nothing again ;( heeeeeelppppp ;(
                  Not solved. Only fatal 1002 is gone but still can't access main account.


                  • #39
                    since a week out of the game... please hurry up!
                    missed sooo much very good arenas, summon storm....

                    Ticket #02900728


                    • #40
                      Originally posted by hajaji View Post
                      you can solve the problem thanks! tired of your waiting time! lose many arena pots and stones! cause only damage! Thnk you !!
                      I open also a ticket :


                      • #41
                        any Kabam Response?


                        • #42
                          Please don't just delete my message, would you consider looking Into why it hasn't been processed as they said it would be?


                          • #43

                            I hope the solution of this problem, I lost good stadiums and i have 3 days without playing.


                            • #44
                              kabam, are you gonna do something? or you will be sitting your square as...s on your chairs without any kind of activity? give me back my god damn char!!!!!! no response, no activity. who the f..k you think you are?


                              • #45
                                Game team is working on this issue and I will continue to send up your frustrations so we can get this resolved!