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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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How to get your $$$ refunded

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  • Moe1234
    replied
    Originally posted by Bloris View Post
    I would imagine Kabam ban your account
    Nope kabam won't ban you. They don't even ban the hackers let alone the paying customers

    Leave a comment:

  • Guest
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  • Moe1234
    replied
    Originally posted by BLP View Post
    do they eliminate whatever you picked with gems you bought and that have been refunded? (such as cards, stones, pots, exc...)
    Nope you will keep your cards/gems or whatever you purchased

    Leave a comment:

  • Guest
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  • missdemeanor1
    replied
    On here I have only done it when I got double charged. On another game it did it when they shut the game without warning.

    Leave a comment:

  • Guest
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  • Bloris
    replied
    I would imagine Kabam ban your account

    Leave a comment:

  • Guest
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  • BLP
    replied
    Originally posted by borrs 66 fellow View Post
    Just spent 15 minutes on the phone with amber from google play.got the last 8 purchased packages refunded.im done with this game folks

    do they eliminate whatever you picked with gems you bought and that have been refunded? (such as cards, stones, pots, exc...)

    Leave a comment:

  • Guest
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  • Kalarak
    replied
    Originally posted by bbatardo View Post
    Why are you getting your $$$ refunded?
    I just dont wanna pay money to people who lie to me, it's really that simple.

    Leave a comment:

  • Guest
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  • Kalarak
    replied
    Originally posted by Moe1234 View Post
    Google is a lot easier to deal with than Apple.
    Yah, I figured as much, Apple is always a pain in the ***

    Leave a comment:

  • Guest
    Guest

  • bbatardo
    replied
    Why are you getting your $$$ refunded?

    Leave a comment:

  • Guest
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  • missdemeanor1
    replied
    You can just call your credit card as well. I did that when it double charged me. Guess what there is an arena up now.

    Leave a comment:

  • Guest
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  • Moe1234
    replied
    Originally posted by Kalarak View Post
    Just did a refund request on their support page on my google play account. Will see how they handle it, then I will move forward with my Apple account, which is where most of my purchases have been made.
    Google is a lot easier to deal with than Apple.

    Leave a comment:

  • Guest
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  • Kalarak
    replied
    Just did a refund request on their support page on my google play account. Will see how they handle it, then I will move forward with my Apple account, which is where most of my purchases have been made.

    Leave a comment:

  • Guest
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  • Bloris
    replied
    Originally posted by borrs 66 fellow View Post
    Just spent 15 minutes on the phone with amber from google play.got the last 8 purchased packages refunded.im done with this game folks

    Nice, I will be calling them to if nowt is sorted in the next few hours.

    Leave a comment:

  • Guest
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  • mabaK_noraA
    replied
    Originally posted by borrs 66 fellow View Post
    Just spent 15 minutes on the phone with amber from google play.got the last 8 purchased packages refunded.im done with this game folks
    Good job

    Leave a comment:

  • Guest
    Guest

  • borrs 66 fellow
    replied
    Just spent 15 minutes on the phone with amber from google play.got the last 8 purchased packages refunded.im done with this game folks

    Leave a comment:

  • Guest
    Guest

  • mabaK_noraA
    replied
    Unlike paid app purchases, there's no two-hour trial period for in-app purchases.

    and here's link https://support.google.com/googleplay/answer/1050566 from there's it's pretty easy to find how to proceed.

    Leave a comment:

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