Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

We demand an answer why korean servers have good arenas now !!!

Collapse
X
Collapse
 
  • Page of 5
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 4 5 template Next
  • #1

    We demand an answer why korean servers have good arenas now !!!

    ANSWER us now !!! Horrible crap. no excuses fix it now. You are horrible at what you do!!!
    Tags: None
  • #2
    i think we'll see signs of life until monday...

    Comment

    • #3
      Originally posted by Suca View Post
      i think we'll see signs of life until monday...
      Exactly you won't see anyone till at least Monday and if and when they answer you it'll be a lie or the answer will be they are somehow separate from all other severs.

      Comment

      • #4
        I just feel bad for Smash and sp4, they tell us what they can remember they have bosses that allow or not to tell us what we ask, hope their weekend isn't bitter thinking there will be a mess when they arrive the office on monday after all, they are who show the face to us the angry costumers

        Comment

        • #5
          Atm they don't care about us so stop getting emotional. @suc

          Comment

          • #6
            And not just now.Why they have +1 arena almost all the time and it's a 6* almost always.

            Comment

            • #7
              Originally posted by Suca View Post
              I just feel bad for Smash and sp4, they tell us what they can remember they have bosses that allow or not to tell us what we ask, hope their weekend isn't bitter thinking there will be a mess when they arrive the office on monday after all, they are who show the face to us the angry costumers
              ;/ Are you serious? You feel bad for smash? I do like what sp4 doing I can see that he actually tries to change things for the better, but smash is just beyond useless. Spambot can do what she does.

              Comment

              • #8
                Dear admins i run out of tickets and potions. I like to finish the weekly arena. Can you help me to putt a fresh new potion and tickets arena online. And where you can play in for gold. And pls hurry up a bit. I need 3000 points to finish it. In 2 day. . This takes to long without any arena. For remember Vambrael runs also i quess i am not the only one who runs out with Everything. Thanks.

                Comment

                • #9
                  Originally posted by mabaK_noraA View Post
                  ;/ Are you serious? You feel bad for smash? I do like what sp4 doing I can see that he actually tries to change things for the better, but smash is just beyond useless. Spambot can do what she does.
                  somebody has to do the dirrty work, and kabam send them to us... hey i know it's their job and is actually a business, but they're people like us and the stress must be terrible in monday, just wanted to point to them we try to understand their bosses don't allow them to tell us everything we ask, don't get mad at me haha

                  Comment

                  • #10
                    Originally posted by mabaK_noraA View Post
                    ;/ Are you serious? You feel bad for smash? I do like what sp4 doing I can see that he actually tries to change things for the better, but smash is just beyond useless. Spambot can do what she does.
                    Agree sp4z going good...

                    Hope smthing from smash too...

                    Comment

                    • #11
                      I'm sorry that you and many other players feel so frustrated. Smash and I are humans, we are prone to making mistakes like any other person. Yes it is our job to handle the forums and answer what we can, but it is a very challenging task to balance what the company needs and the community needs, because in reality the game needs both to survive. People will rage on the forums and that is simply part of the internet. There is nothing that really needs to be done about that as long as they aren't breaking ToS. That said Smash and I are upset when you guys aren't happy, we do try our hardest everyday.

                      The reason the Korean servers have different arenas is because a different GM team manages those. In regards to why our arenas are lacking is simply because they are going through some changes. Nothing big, but the transition has proven to be a little rougher than anticipated. I wanted to wait a few more days but players asked for arenas last weekend. We pushed arenas a little too fast and there were a few hiccups. Lesson learned.

                      Now that we have had this good talk let's try to remain respectful on the forums and try not to hurl insults and rage at each other. Those sort of action spreads negative vibes through the interwebs . Arenas are the backbone of this game and they are getting attention. I ask you to be patient so that they can be more stable when they launch.

                      Comment

                      • #12
                        Thanks for the reply Mr Sp4z, any chance of an eta on new arenas ? Its hard to keep playing when there is nowt to do.

                        Some equality between regions would be great too ;p

                        Comment

                        • #13
                          Originally posted by Kabam_sp4zrocker View Post
                          I'm sorry that you and many other players feel so frustrated. Smash and I are humans, we are prone to making mistakes like any other person. Yes it is our job to handle the forums and answer what we can, but it is a very challenging task to balance what the company needs and the community needs, because in reality the game needs both to survive. People will rage on the forums and that is simply part of the internet. There is nothing that really needs to be done about that as long as they aren't breaking ToS. That said Smash and I are upset when you guys aren't happy, we do try our hardest everyday.

                          The reason the Korean servers have different arenas is because a different GM team manages those. In regards to why our arenas are lacking is simply because they are going through some changes. Nothing big, but the transition has proven to be a little rougher than anticipated. I wanted to wait a few more days but players asked for arenas last weekend. We pushed arenas a little too fast and there were a few hiccups. Lesson learned.

                          Now that we have had this good talk let's try to remain respectful on the forums and try not to hurl insults and rage at each other. Those sort of action spreads negative vibes through the interwebs . Arenas are the backbone of this game and they are getting attention. I ask you to be patient so that they can be more stable when they launch.
                          But, when can we expect our first stable arena ? like next week or something ? and thanks for the update , much appreciated

                          Comment

                          • #14
                            Originally posted by Kabam_sp4zrocker View Post
                            I'm sorry that you and many other players feel so frustrated. Smash and I are humans, we are prone to making mistakes like any other person. Yes it is our job to handle the forums and answer what we can, but it is a very challenging task to balance what the company needs and the community needs, because in reality the game needs both to survive. People will rage on the forums and that is simply part of the internet. There is nothing that really needs to be done about that as long as they aren't breaking ToS. That said Smash and I are upset when you guys aren't happy, we do try our hardest everyday.

                            The reason the Korean servers have different arenas is because a different GM team manages those. In regards to why our arenas are lacking is simply because they are going through some changes. Nothing big, but the transition has proven to be a little rougher than anticipated. I wanted to wait a few more days but players asked for arenas last weekend. We pushed arenas a little too fast and there were a few hiccups. Lesson learned.

                            Now that we have had this good talk let's try to remain respectful on the forums and try not to hurl insults and rage at each other. Those sort of action spreads negative vibes through the interwebs . Arenas are the backbone of this game and they are getting attention. I ask you to be patient so that they can be more stable when they launch.
                            I fully agree that you all nede to be respectful

                            BUT you also nede to realise that in 3 house ppl's have ABSOLUTELY nothing to do .... No event, no arenas and no raids (no scrools). So what are we supposed to do while we loose guild mates Daily (my guild lost 5 members last week alone)

                            Comment

                            • #15
                              Originally posted by Kabam_sp4zrocker View Post
                              The reason the Korean servers have different arenas is because a different GM team manages those.
                              We all know about the Korean GMs, but why? There are only 2~3 Korean servers, whats the reason they deserve a special team to help them?
                              It is what really cause people mad at this point, privilege.
                              Appreciated if you could at least tell us why.

                              Comment

                              Previous 1 2 3 4 5 template Next
                              Working...
                              X