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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
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Rule 10: Respect the decisions of the moderators
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Generally, BE NICE. There is nothing wrong with being nice to each other.
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no ranking rewards???

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  • #1

    no ranking rewards???

    i have an account in servel 14 and now i played another role in 58 at the same accout because i wanted to share my gems.But since I played there I haven't got any ranking rewards,including the castle of scar crew and rewards from arena ranking.this is rediculous and unfair .do something to help ,will you ?

    My account is [email protected]

    Role : ConstantineV
    In server 58
    Waiting for your words
    Thx
    Tags: None
  • #2
    plz help?it really confuze

    Comment

    • #3
      is there any adm there?

      Comment

      • #4
        From what I gathered you can only rank in one releam and if you rank in multi servers you get the lower end.

        Comment

        • #5
          but this is unfair .why can not we get two rewards?did i violate any of the game rules?plz tell me

          Comment

          • #6
            Originally posted by missdemeanor1 View Post
            From what I gathered you can only rank in one releam and if you rank in multi servers you get the lower end.
            This is actually not technically true, although it has happened in this way for many players.

            Technically -- especially after the latest patch -- you are supposed to be able to play and rank and be rewarded on multiple realms. The Game Team has claimed repeatedly to many of us that all rewards for all events have been distributed, even though this is not the case for many of us. However, they have not ever released a statement that we are to only be paid on one realm or that expecting multiple rewards on multiple realms is unrealistic or wrong in any way. They simply continue to deny that there is an error with their script when it comes to distributing rewards properly to those who play across multiple realms.

            While I did not receive all rewards owed me, I did receive 50 gems on two of nine realms for Equality Arena rank rewards. So it is possible to receive them on more than one realm. But yes, for the most part, it's been a losing battle when dealing with Support on this issue, sad to say, when trying to get all that one earned and is owed.

            But no Sword, you didn't violate any rules. The game team simply doesn't seem to be wanting to go back into their system and fix their mistake. But it was -- and indeed continues to be -- their mistake, not yours.

            Comment

            • #7
              Originally posted by Denaunie View Post
              This is actually not technically true, although it has happened in this way for many players.

              Technically -- especially after the latest patch -- you are supposed to be able to play and rank and be rewarded on multiple realms. The Game Team has claimed repeatedly to many of us that all rewards for all events have been distributed, even though this is not the case for many of us. However, they have not ever released a statement that we are to only be paid on one realm or that expecting multiple rewards on multiple realms is unrealistic or wrong in any way. They simply continue to deny that there is an error with their script when it comes to distributing rewards properly to those who play across multiple realms.

              While I did not receive all rewards owed me, I did receive 50 gems on two of nine realms for Equality Arena rank rewards. So it is possible to receive them on more than one realm. But yes, for the most part, it's been a losing battle when dealing with Support on this issue, sad to say, when trying to get all that one earned and is owed.

              But no Sword, you didn't violate any rules. The game team simply doesn't seem to be wanting to go back into their system and fix their mistake. But it was -- and indeed continues to be -- their mistake, not yours.
              thx guys.i hope the HOC team can hear our words .

              Comment

              • #8
                UPDATE: Good news Sword, more of the rewards I was owed appeared today on many realms, including Haunted Mansion rewards, so there is hope that they are correcting the problem. Good luck to you!

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