Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • WHY?

    Why the heck is everything we are getting to do lately have to do with spending gems (real money) when we all have a bunch of stone and fire pieces that weeks ago we were told we'd get special promos and arenas we can use them in and so far nothing???
    Not only that why are the potion and ticket arenas costing tickets and not gold??? Most players have millions and millions of gold but only thousands even only hundreds of tickets.
    I understand that huge spenders quit spending and even quit the game but us loyal players shouldn't have money promos every couple hours shoved in our faces because you guys pissed people off who spent a lot and now don't spend anymore or even play anymore.
    Why are 80% of the bugs still here even some that have been around since the beginning and not being fixed?
    Why have the wandering bosses disappeared as well? They were a great way for non spenders to actually get something good and be able to compete with low to mid power players?
    Last but not least why do you mods ignore people in the forums? You seem to jump right in to conversations when players say your doing a good job but soon as a person has a complaint or a ingame problem you out and out ignore them or say deal with a support group that can't help us unless we have screen shots of things that sometimes we can't get because it takes weeks to get even an answer and we can't anymore.
    I haven't spent much (a bit in the beginning) but soon as I learned that to get an ok deck you need to spend thousands and a super deck tens of thousands I stopped spending right away. The odds in this game on getting anything good are way less than winning it big at a casino? I'd rather put my money into a machine I can play at home that is not full of bugs and doesn't have a mod and support team sitting back laughing at their players that have a problem with the game and filling their pockets with money they DO NOT deserve!
    Feel free to add to this I know there are way more unanswered questions out there!

  • #2
    ahh wall of text, so I will just answer the first line.

    stone tokens will be used after all 4 golden events are done but not sure about the Fire Tokens when that arena will happen.


    • #3
      My 2 cents.

      -I don't mind countless money promos since that pays for the game. I just choose which sound the best which are few and far inbetween but stuff like makeup chests were well worth my money.
      -Mods do a pretty good job overall, I see lots of helpful posts.. Sure some get missed but it happens.
      -Some bugs should be fixed faster, but just because they aren't fixed yet doesn't mean they aren't working on it. Having worked for software company I understand the process better.
      -They keep presenting new content, some for paid, some for not, but during Golden event I have gotten some nice things without having to specifically pay for them. Sure I'd like better arena's and wandering bosses, but it's not like there hasn't been anything new lately.


      • #4
        With some fairness, while there were promos that were gem based, there has been good amount with regular stones. There were a good amount of people who got vambs from it (200 plus spent with none - just my luck). And then the haunted promo which was nice. I got 4 legends out of 240 stones and I think I'm getting back 80 stones.


        • #5
          Hey man you stole the title of my earlier post! Lol