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Aaron / Smash: Post Patch Attachments Issue

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  • #1

    Aaron / Smash: Post Patch Attachments Issue

    Let me first start by saying the new patch is a huge improvement over the previous attachments system and I can DEFINITELY see the quality of life improvement going forward.

    That said...without warning you all essentially robbed your player base. I...due to whatever OCD tendency I might have, record my cards if they go over 1-2 weeks old in mail. Needless to say...lost a LARGE portion of cards. Mind you I don't record minor cards i've stored (donkey's, etc), but I do record 4*+. For the sake of everyone's time I've omitted lost 4*'s, but here is a comprehensive list of what I've lost. This represents a fairly large spend in chests and SS generating events. Needless to say...I am not amused. Check my account (name / server) listed below. I am a regular spender.

    Please explain to me what is going to be done to replace the multitude of cards you have stolen from me?

    7/28/2014 14:36:54 Berserker
    7/29/2014 9:46:00 Ben-Nu Frostborn
    7/29/2014 9:46:06 Rogue Outlaw
    7/31/2014 16:28:44 White Knight
    7/31/2014 16:30:18 White Knight
    8/6/2014 13:53:09 Gawain's Guard
    8/13/2014 17:25:46 Ariel's Champion
    8/14/2014 0:16:34 Ben-Nu Fireborn
    8/14/2014 0:16:38 Ben-Nu Frostborn
    8/15/2014 0:17:35 Merla the Lidless
    8/15/2014 0:17:38 Merla the Lidless
    8/15/2014 0:17:41 Merla the Lidless
    8/15/2014 0:23:07 Merlin's Dragon
    8/15/2014 23:46:46 Gawain's Guard
    8/15/2014 23:46:49 Moria
    8/15/2014 23:47:17 Treekin Shaman
    8/15/2014 23:47:34 Treekin
    8/18/2014 13:34:33 Treekin Shaman
    8/24/2014 2:00:32 King's Guard
    9/25/2014 9:04:28 Green Knight
    Tags: None
  • #2
    Same here..almost 200 attachment n its gone without warning..funny thing that green chest still there with warning few month back..what wrong with u kabam..

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    • #3
      Even with your detailed proof they won't fix it. Send in a ticket and the response will be something like, "sorry for this inconvenience and we know it is very frustrating for you. Upon review of your account we were unable to find any issues that you have claimed. I went ahead and added 10 summon stones to your account for you. Maybe you'll get lucky and summon 10 of the cards you want. Thank you for your support and we love you."

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      • #4
        Originally posted by Swarpz View Post
        Even with your detailed proof they won't fix it. Send in a ticket and the response will be something like, "sorry for this inconvenience and we know it is very frustrating for you. Upon review of your account we were unable to find any issues that you have claimed. I went ahead and added 10 summon stones to your account for you. Maybe you'll get lucky and summon 10 of the cards you want. Thank you for your support and we love you."
        No sh*t. That's why I'm going to bump this thread into posterity...

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        • #5
          Please continue to voice your concerns in the Inventory Update thread. http://community.kabam.com/forums/sh...99#post1917799

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