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Arena reset yet again....pics included (This is fraud!)

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  • Arena reset yet again....pics included (This is fraud!)

    So I just knew after spending 10 tickets per fight in the Fortune arena to get to 10k might before I went to bed that I'd wake up back at 1k might. So I took a screen shot before I quit for the night. If you don't put me back where I was and fix this I am going to report you to Google for fraud. The tickets (and the time) I spent have essentially been stolen from me now. Time to stop ignoring this and fix it!

    Before I went to bed


    This morning when I woke up

  • #2
    With these weekly arenas running and also costing 10 tix/fight, such things can't be tolerated anymore.

    Comment


    • #3
      Don't expect a fix. Going on a week and a half since I lost a weapon master because of this. Sent in 2 tickets and posted multiple times on here about it and have yet to hear a single response from either. I haven't fought a single attends since then and if I don't receive my correct reward soon I'm going to get as much of a refund as I can get and I'm out. It's more of a headache than it is fun anymore.

      Comment


      • #4
        I went to bed a couple nights ago with 5k in pots arena.... woke up.. it was reset to 1k. Ran outta time and had 6900 might. 11,900 might and I lost out on 75 stam pots and 75 mana pots.

        Disappointing.

        Omega IV
        GRIFLET -18

        Comment


        • #5
          Originally posted by Swarpz View Post
          Don't expect a fix. Going on a week and a half since I lost a weapon master because of this. Sent in 2 tickets and posted multiple times on here about it and have yet to hear a single response from either. I haven't fought a single attends since then and if I don't receive my correct reward soon I'm going to get as much of a refund as I can get and I'm out. It's more of a headache than it is fun anymore.
          Yes I have as well. It's been at least 2 weeks this has been going on and all we've heard about it is "I'll pass this along to the game team" which isn't a solution. I'm not even going to do arenas til they fix it. And if you can't do arenas what's the point in even playing anymore?

          Comment


          • #6
            10 arena tickets,tripe. What is the objective?

            Comment


            • #7
              Well here is the bs reply I got to this issue today. A guild member got the exact same copy and pasted response as well.

              Can you please tell me based on those pics how you could be unable to confirm any issues? Clearly based on the time remaining I was at 10k and then 8 hours later I was suddenly at 1k. This level of incompetence is truly unbelievable.

              Comment


              • #8
                Sorry guys, but i'm getting realy tired of all those massive bugs that are negative for us. These bugs like this thread are damn serious. People can obtain for example 8x horned lord in 1 horned lord arena because their might keeps getting reset after they finish the arena and log out.

                Same go's for pots arena. People finish 1 pots arena multiple times.

                And for ranked arena's it's truely a BIG problem.

                FIX THIS **** ALREADY.. When SS drops in city events are massively high your entire apartment of engineers jump onto it to fix the problem within 5 minutes. But all these other major bugs that are ruining this very nice game are being ignored or replied with as "forwaring it to the team'', and nobody ever hears back from it again

                Comment


                • #9
                  Originally posted by SilchasRuin View Post
                  Well here is the bs reply I got to this issue today. A guild member got the exact same copy and pasted response as well.

                  Can you please tell me based on those pics how you could be unable to confirm any issues? Clearly based on the time remaining I was at 10k and then 8 hours later I was suddenly at 1k. This level of incompetence is truly unbelievable.

                  I can't believe this... I honestly cannot wrap my head around this level of stupidity known as Kabam "support".
                  My guess is that since their company is so awesome at rolling out bug after bug that they receive thousands of tickets a day of the exact same things, and they're too lazy to go through and compensate appropriately. So they just copy and paste stupid *** templates like this one....
                  So my guess is I'll never see my Weapon Master either. And no one else who suffered from this crap will see their rewards either.
                  "Let's just give everyone 100 arena tickets or 5 summon stones, depending on which copy and paste I feel like using, and everyone will be happy"
                  Sorry Kabam but I didn't grind that arena for 8 hours straight to be rewarded with 100 arena tickets (Although I have yet to even get a lame response.) Get it together Kabam, for real.

                  Comment


                  • #10
                    100 tix , that is so helpful *sarcasm*

                    Comment


                    • #11
                      Originally posted by Fatality1994 View Post
                      100 tix , that is so helpful *sarcasm*
                      Exactly and it obviously cost me 264 tickets so they give me 100. Still out 164 tickets because of it which is still theft.

                      This game is basically unplayable at this point in time cause arenas are the end game and now you can't even do that.

                      Comment


                      • #12
                        Can't be as good as the response I got.

                        "Greetings,

                        Thank you for writing in! I apologize for the inconvenience caused. I will be glad to assist you with the issue and sort it out at the earliest.

                        It is perfectly understandable that you are very upset about what has happened. The same thing happened to me only recently, so I can see why you are angry. It is a terrible inconvenience. Let me try and see what I can do to rectify the problem.

                        We the support are typically unable to provide a restoration of arena tickets under any circumstances as it is deemed to be inappropriate. How ever the game team is aware of the issue and is looking into it.

                        I request you to be patient until an appropriate action will be taken in this regard. I will notify you at the earliest with the proper resolution.

                        Thank you for your patience in this matter and for your loyalty and dedication to Kabam. We appreciate everything you do for us and we work diligently to do the same for you."

                        Like I give a flying **** that someone that works for the company had his might reset! Isn't it 'inappropriate' that your game is stealing my tickets, might and my time from me? This is just another example how this company doesn't care about it's players. If it's a bug that is a positive for us, high drop rates in golden city for example... they WILL shut the event down to make sure YOU don't get anything extra. The double boss raid was fixed wtihin a week, why? Because it benefited us in a positive way. These positive bugs will always get top priority to be fixed ASAP. Bugs that are a negative to players will linger on until either there is enough outrage about it or they start seeing a major drop in spending. They only care about your money, nothing else. All companies of course need to make money, but Kabams lack of respect for it's players has to be among the worst in the world. I really don't understand why people keep playing (I play 90% less than I used to) much less PAYING this company that simply put, doesn't care about you and your gaming experience.

                        I love the last sentence in his reply "Thank you for your patience in this matter and for your loyalty and dedication to Kabam. We appreciate everything you do for us and we work diligently to do the same for you." Being loyal to a cheating wife and a thief? What a joke! They diligently work to rip you off more with every promo and scam they can come up with.

                        What gets me the most is that they know about the bug and could careless about refunding tickets and lost prizes... So sorry, to bad for you, keep playing, we love you... I have lost up to 3k tickets and was compensated with 10, count them 10 measly ****ing tickets! This company will never change, it's time to move on people!

                        Comment


                        • #13
                          Originally posted by SilchasRuin View Post
                          Exactly and it obviously cost me 264 tickets so they give me 100. Still out 164 tickets because of it which is still theft.

                          This game is basically unplayable at this point in time cause arenas are the end game and now you can't even do that.
                          not 2540 tickets?

                          Comment


                          • #14
                            Originally posted by YaYeeYa View Post

                            It is perfectly understandable that you are very upset about what has happened. The same thing happened to me only recently, so I can see why you are angry. It is a terrible inconvenience.
                            I laughed hard.Thanks

                            Comment


                            • #15
                              Originally posted by Waterwaterfish View Post
                              not 2540 tickets?
                              Right 2640 tickets. Since its 10 per fight. Like 100 is just anything at all.

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