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temporary rewards missing help smash

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  • temporary rewards missing help smash

    Hi smash
    can you see what happening with my temporary rewards for the last 15 days? they all disappear
    if i understood correctly we can keep than for 30 days
    this is not fair if i loose all my 6* and 5* because this i spending a lot time player this game
    please smash can you resolve this


  • #2
    I to lost cards in my Temporary rewards. About a hundred total. Gold Donkeys the one that raise 3 levels and the and the three card (Sir Owain, Sir Gareth, and Galahad the Pure) you get for exploring the golden castle. I did not have them for a week. I'm paraman45 in the Galahad-65 Realm.


    • #3
      Are you referring to items in your attachments getting deleted?


      • #4
        Yes I am they where taken with in days of receiving them. They all where from the golden castle event that just ended.


        • #5
          Originally posted by Kabam_Smash View Post
          Are you referring to items in your attachments getting deleted?
          thanks smash for the response
          yes smash i lost all attachments for the last 15 days all my 6* and 5*, i used a real money to get those cards
          i dont know what to say because those cards was so hard to get and now i lost all of them
          please can you check
          also i am unable to submit a ticket i don't know why


          • #6
            Hi, same thing happened to me. Emails older than 27th of sept mid day. Covering 2 weeks, and especially the castle event. There were at least 150 -200 emails with lots of ccards ( donkeys, bunch of Summoned 4 packs 4*). I started to collect massively the ones from today and yesterday not to happen again.
            Can you help please, with missing ones?
            Many thanks,


            • #7
              Anyone can you please fix? Smash, Dash or Aaron?
              i am at your mercy


              • #8
                The same thing happened to me.

                I'd been saving some cards in there since August. I'd been waiting to get more feeders in order to enhance the cards in Treasury that I was slowly trying to clear. Kabam was closing the Treasury so I should address those cards first, I thought. The random, Tier-1, high-mana cards stuck in my Temporary Rewards could wait as they'd form no combos in my deck. They were all still accessible this past weekend, but now my Temporary Rewards only go back up until Sep 29!

                What happened, Kabam?


                • #9
                  Everyone can submit a ticket to Kabam here:

                  Hopefully they will find out what went wrong and return our cards.


                  • #10
                    ohh yeah and i was thinking kabam support with smash changed
                    still the same think nothing changed
                    i am very disappointed
                    lost all my 6* and 5*
                    be careful guys
                    thanks smash for the support


                    • #11
                      Smash any help with missing rewards? I submitted a ticket. Have heard nothing not even we're looking in to it. How about an update don't leave us hanging.


                      • #12
                        I have the same problem. On 09/21/2014 vanished more than 100 cards from mail attachments ( reported problem on the forum threads Bugs and Known Issues / Missing cards and boxes ).
                        Nick : Kreutz67
                        Realm : Guinevere-15