Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Downward Spiral

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  • Downward Spiral

    What happened to this game? This used to be a really good game, one that I did'nt mind spending money in game purchases. Content was updated nicely, new and enjoyable events and areanas worth playing, bugs were tolerable. I enjoyed the new citys and new goals. Acheivements were a great gift to veterans and provided goals to new players. Wandering bosses created excitement even when no boss card dropped. Arenas had variety and required varying decks to compete (Super, Camelot, Druid, 5 Star). Castle Seige and guild wars gave hope of Guild based combat and rewards. In app purchases had a reasonable chance of obtaining what was promised. Now what do we have? Lack of variety, no wandering bosses, stale pots and tix arenas with maybe one worthwhile arena every 2 weeks. It was even better when you guys were putting out the same fallen heroes arenas every other day with crappy rank prize, but not much. Most chests/minis with rediculous chance of reward. Hundreds of dollars or time investement for tokens that give slim chance of good reward for the average person with 1-3 tries at worthy chest. No more freebies to keep the masses happy. It feels like you guys want both the spenders and F2P players to leave the game by both making chests/minis outragess and having horrible arenas.

    You may say that pots/scroll arenas everyday is a good thing, but I disagree. Our guild has been running 3 to 4 raids a day and still have almost 2K scrolls. Great? No, sucks...the magic of having and scheduling raids is now gone. There is little incentive to the person with all raid bosses maxxed to attend or even stay in the guild. They are better off soloing bourg or blood queen if they want more payoff, or just make a 3-4 man team and take down whoever you want. Pots arena used to be worthwhile, but what am I supposed to do with 3.5K pots? 100 pots used to be alot in the glory days, but now they don't mean anything and you have lost another source of incoming. I'm thinking the guy running things thought the way to make more money is to stop giving away the good cards in arenas/wandering boss events and putting them in purchases while decreasing drop rate. Good job, in the short term you were right, but now the reaper has come for this game.

  • #2
    Totally agree... Arena is the only purpose of this game. Make it prosper


    • #3
      I forgot to add that castle seige was a little bit fun, but implementation was horrible. Ruled by the new autobot wall farmers. I now wished I had joined the autobots as they are the only ones not effected by all the crap that has happened. No need to spend as you were able to get the good cards and stones early and rule the arenas. No need to get carpal from farming cards and Deathland event. Good job cheaters, you have been right all along....