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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Pledge to stop the spending!

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  • Pledge to stop the spending!

    Everyone should sign this pledge to no longer spend their money here. Sign this pledge and stick to it! The only way Kabam will hear us is through their bank account. Put your names and realms here so they can see in black and white the negative effect their greed is having on what could be a great game.

    Silchas Ruin
    Mordred 20

  • #2
    Originally posted by silchasruin View Post
    everyone should sign this pledge to no longer spend their money here. Sign this pledge and stick to it! The only way kabam will hear us is through their bank account. Put your names and realms here so they can see in black and white the negative effect their greed is having on what could be a great game.

    Silchas ruin
    mordred 20
    i pledge to never spend anymore on hoc
    watch hotshots online

    Comment


    • #3
      I will also never spend again.

      Comment


      • #4
        Get your money back.
        Hey,
        Tell them that this is their anniversary week, and that they promised a bunch of things that they did not fullfill.
        Tell them you are going to sound like a big NERD but these are real problems, and that you spent real money, on a virtual game. And the items in the game where not fullfiled because of false advertising and misleading developpers.
        Tell them you have tried to reach out to Kabam, and that they are not responsive - no one has replied to you. You have even tried to call their head office in the USA, which they do not answer, and have left them countless emails, and messages. No response.
        They have misled 1000s of players, and are ignore all of the problems. Wtih over 5million dowloads, there should be someone on the other end to help you out.

        Thats why you are going to Google and Apply Support for Help - this has affected your wallet and your time. And actions need to be taken to help you out.
        Dont expect a full refund, but tell them this whole month has been lies and false advertisements.

        Be sincere with them, and polite, they will help you out.
        Tell them you will never spend money on this game, or this developper again.
        Point them to this website - and show them all the problems.

        Good luck, many of my friends have recieved a week or more back of charges.

        Comment


        • #5
          this is the right weapon

          Comment


          • #6
            Cheater KABAM !!! All thing u guys can do that cheat players !!

            Comment


            • #7
              But there's new awesome promos every day. Kabam works hard on this front.
              Never spent on this game and it feels good btw.

              Comment


              • #8
                I'm not spending anymore until they fix this arena rewards, golden castle rewards nonsense. Still missing my druantia x 2 from last druid arenas a week ago.

                Danje
                galahad-65

                now a non spender. change my mind kabam. I still love ya smash.

                Comment


                • #9
                  This is going to be HARD but let's do this! (Chestaholic)

                  I pledge to NEVER spend again UNLESS there is a BIG improvement in game-play and customer service!

                  Brownin
                  Ector-76

                  Comment


                  • #10
                    absolutely, CC is being removed from google play. I want them to improve and this is the way to do it. unfortunately, this forum is used probably by less than 1% of the population. spread the word people.

                    Spread this word to the other language forums.

                    Comment


                    • #11
                      i pledge to never spend anymore in hoc

                      Comment


                      • #12
                        Bumping so more people see this and join maybe...

                        Comment


                        • #13
                          Pledging to never spend unless there's a large improvement in Arenas, bug fixes, etc.

                          ign: golden fleece
                          Kay84

                          Comment


                          • #14
                            I'll never spend another penny on this BS. It's pointless to spend for a good deck just so you can compete for a butterfly! All the money I've wasted so far to be rewarded with lame arenas. Live & learn I guess. But anyone who is still spending is foolish. This game is dying fast! Dont fall for their rigged promos. Kabam is just tryin to capitalize before they pull the plug. Oh well, had fun when it lasted. But from here on out, I'm a free playear now.

                            Comment


                            • #15
                              Bumping this guys.

                              The game has not been fixed since this thread was posted in any way, shape or form.

                              I implore you all to TAKE THIS PLEDGE!

                              This may be the only way they actually pull their fingers out...

                              Comment

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