Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
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Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • Attachments

    Kabam why attachments are limited to 200 and you didnt warned people? Also you said that cards stay in attachments forever but i just lost many very old donkeys ( around 40-50 gold brown grey), so iam waiting till you will give donkeys back to me.


    p.s. iam not sure i lost the donkeys because of time expiration or because my attachments became full but still iam sure that iam right and you must give the donkeys back.

  • #2
    to be fair, there is a post by aaron stating that they increased the mail attachment from 100 to 200 on this forum shortly after the changes to our old treasury and deck space. And there are posts of people losing their cards after a set amount of time but Kabam has never said how long the attachments were good for.


    • #3
      Also, I have had a couple cards in attachments since day one of the new attachments and I still have all of them. Its hard to count to 200 though maybe if they were numbered...


      • #4
        You guys how in the world do u have your mail full. Evolve your cards....I hope you all understand , the more storage space that they provide , the slower the game is. All this crap is stored on servers , which are getting overloaded already. I would love for them to decrease mail attachment to 100 or even 50 to speed up the game.


        • #5
          I also lost my cards in attachement! There is no warning in the game (note there is an email facility but Kabam didn't use it) nor any description in the game saying there is a limit. I think it is not transparent and fair to players!!!!


          • #6
            Originally posted by Noob_5QNC5TB View Post
            I also lost my cards in attachement! There is no warning in the game (note there is an email facility but Kabam didn't use it) nor any description in the game saying there is a limit. I think it is not transparent and fair to players!!!!
            Seriously, this is ridiculous. Last night I discovered numerous 6* and plenty of 5*, that I've been saving for quite a while, all gone due to summoning a truckload of garbage 3* and 4* with ss. Of course this came with absolutely zero warning.

            I am extremely disappointed. That's effectively $100's turned into nothing. That's not the kind of thing I can just shrug off.


            • #7
              They shall enable us to batch-receive attatchments, move cards from deck to inv/vault, thus ppl will spend more on inv slots, they just fail to see an improvement in UI will help gain.


              • #8
                The only thing I complaint about this particular case.
                Is that if we look to our mail thing and see a number there lets say (99).

                You have 99 new attachs but you can't track how much more you can acquire because your may have like 100 opened and then you lost stuffs.


                • #9
                  I've also sent email to Kabam but they refuse to address this issue. What a joke!!!


                  • #10
                    I hope this attachment gone and old vault system back