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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Seriously Kabam? Please fix/undo

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  • Jonatas Serra
    replied
    smash, just make a treehound, arcane archer and Merlin motravam they lvl to below the maximum, when pressed jumped to enhance the maximum help me please return them for a low lvl to the max.

    Realm: lancelot 22
    nick: Rangel

    Leave a comment:


  • GandalfTheBomb
    replied
    Help Aaron

    I placed 82 in the earth arena which said I should've gotten some summon stones and I haven't received any and that was days ago can you look into it for me?

    Leave a comment:


  • Kabam_Smash
    replied
    I am happy to help out with this issue when I have the time but there seems to be a large volume of players facing this problem on this thread. Please provide a support ticket and I will make PX is aware of this issue.

    Leave a comment:


  • SelotharEU
    replied
    Greetings,
    I had the same problem today with my Paladin, please look into it.
    Realm: Galahad-65
    Name: Selothar

    Leave a comment:


  • Phases
    replied
    hahaha that's funny

    Originally posted by Holy_Zathras View Post
    My eyes hurt. If you're going to use English, at least learn the language, grammar, punctuation and syntax first.

    Otherwise... http://translate.google.com

    Haha so true!

    Leave a comment:


  • Holy_Zathras
    replied
    Originally posted by Skullrunner View Post
    Aaro when your engineer and qa look into my case. Its not hard to read logs and see how many cards i hade that day and if there where flux in there its that simple or it should be if your system is build correctly. Its seems if "Big Spenders" as thay say they are tell you they stop playing you ran strait a way to give them what they need. I have bought gems so I'm buying customer wheres my help and cards gone cos i wont use 1000$ every month in this game. And if your customer service lie about what thay can do what is that about they said me they can give only 5 stones then some on posted same kind a mail that says they gave 10 and agai nthis is al lwe can give. Why you lie to your customers????? This smell like froud to me and this sould be investicated big time. If you build your system right it easy task to correct almost all cases that come to this forum. And if you cant see if i lost bulk of cards how can you see that people have hade that bug when thay say. I can write here that i acidently fed my crack knoght team to my quilla can i have it back it was over leveled all the way with golden arses to t4 Can i have those back Please! This is ridigules that you do here. You get millions dollars every year and still your staff is dont know anything about customer service. I have been in customer service almost 20 years now i can come there to educating your people how to be good customer service agent.
    My eyes hurt. If you're going to use English, at least learn the language, grammar, punctuation and syntax first.

    Otherwise... http://translate.google.com

    Leave a comment:


  • minh06t
    replied
    Sorry for wrong post a min ago. It not but I was not able to over level my t4 Rhiannon ,please fix. , l have spent a lot money to get where I'm at so I can be competitive and fix my t4 Rhiannon

    DONsparty
    Arthur-21

    Leave a comment:


  • minh06t
    replied
    I'm having same problem was not able to over level my t4 vsmberal. Please fix this problem, I have spent a lot money to be competitive and. This really turning me off with these little bug matter, once again please fix my vamberal.

    Leave a comment:


  • Arena_Guardian
    replied
    Kabam, help us!

    Leave a comment:


  • Arena_Guardian
    replied
    we need help

    Leave a comment:


  • Arena_Guardian
    replied
    Plz fix our cards and in-game calculator.
    How longer shold we wait?

    Leave a comment:


  • Jonatas Serra
    replied
    Aaron could help me too, my Mhor the same thing happened when I put the cards to improve the screen was at lvl 89, when he was pressed to increase the lvl 90

    kingdom: Lancelot-22
    Name: Jonathan Serra

    Leave a comment:


  • Omega IV
    replied
    Originally posted by C1tyf0x View Post
    This is actually not a bug. Theres even a thread about it on this very forum somewhere which says clearly whenever u use tiered feeders to level other cards u will always gain extra levels. Thats the whole point of tiering and maxing feeders in the first place - to gain extra lvls. So im sorry to say but this is more your ****up than it is a bug.
    So not sure why u are singling me out... that said.. the original poster had the same thing happen, as did a few of the following posters, and their cards were fixed.

    Not sure why I can't have the same service.


    That said.. if enhanced cards give more xp, then the game needs to fix this to reflect what level we ACTUALLY go to when a card is fed.

    Not sure how yiu think this isn't a problem.

    Leave a comment:


  • Arena_Guardian
    replied
    i still need help.

    Leave a comment:


  • C1tyf0x
    replied
    Originally posted by Arena_Guardian View Post
    Why game doesnt show me that bonus levels? How can i know how many bonus level will i recive? where is that information in-game?
    Its on the forum. Find a thread titled something like Tip for new players about feeders (dont remember the exact name) its all explained in there. Its somewhere on first few pages maybe page 2 or 3 in general discussion.

    Leave a comment:

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