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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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I challenge you kabam

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  • #1

    I challenge you kabam

    I would say I am not a disgruntled player. Your game is what you made it into and I'm not going to demand money or cards like I see some players doing. It's a no talent, luck of the draw card game with very little strategy compared to most games.

    You feed off of the addiction of a few players that spend thousands on your game and all they get is bragging rights when there are free companies like RIOT and Blizzard who now have world wide tournaments that the world feeds off of where the winners can actually have something to show; be it in the form of media attention for twitch where skilled players can build a following or even win thousands in a meaningful tournament that skill is involved.

    One day you will understand that if you take care of the player base, the player base takes care of you. Not the 5% that feed the cost for your game. You made a game that you can't support through customer service. It's a laughable at best.

    4 week response time would not be acceptable for any fortune 500 company. You remain comfortable with being mediocre and you will skate by if you keep making decisions like you have. You have created the problems that you have by having no vision how to become a force to be reckoned with.

    You have done some good things like increasing the deck size and making gold useful (the new pots arena not looking good to keep that argument. Hope that's a temporary lapse in judgement).

    You should be finding a way to let people play more not spend gems on pots which sounds like a terrible idea when I look at how much play time I can get with 70 gem pots vs a monlthy subscription to a game like WOW where they spend millions on upkeep and still manage to put their thumbs on your head. My facts may not be straight here but I'm just taking a wild guess. Before you say that's a different game and that you can't compare, you are correct. They have a philosophy that you can transplant though.

    Something is terribly wrong with your mindset and I hope you change it. If you need assistance at fixing your problems I will be happy to offer my consultation because your leaders are just not getting the job done haha!!!

    You might want to consider axing some of those guys.

    Signed,

    Concerned fan for your existence.
    Tags: None
  • #2
    They read your manifesto as well as other complains on this forum then they check their bank account balance and say


    Nah, we are doing good. No need to change anything

    Comment

    • #3
      No doubt Lavep. Being complacent is human nature. Just pointing out their bank account could be much larger while making the game better. It doesn't have to be a trade off. There are plenty of good examples out there!

      Comment

      • #4
        Improving product requires massive investment in developers, support

        Why bother if their half baked products with non existing bot support and Chinese cheap developers brings them hundreds of millions dollars a year?

        Don't get me wrong, it will be great if they'd fix their shortcomings but I doubt they will bother as long as their revenue grow

        Comment

        • #5
          Naaa. Not massive. I'm a C#, SQL, HTML5 dev. This game isn't anywhere near the development level of those other games. But yeah that's why i call it issuing a "Challenge" to stop striving to be mediocre. I play a lot of games just telling them where their shortcomings are. Do I expect them to change naaaa. But it made me feel inclinced to tell them how they can do better. After all, that is the only thing that will result in changes. It's their game to trash haha.

          Comment

          • #6
            The only reason why kabam HOC can still stand and laugh is that there is no similar game (I mean very similar).

            If you know any, plz tell me. I will get rid of this HOC.

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            • #7
              THING IS , its not Kabam. Its HOC sypport. I used to play KoC , and it was great. Kingdoms of the north , had great support and no bugs...its this game , they jut dont care aboutit

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              • #8
                Originally posted by dar10011 View Post
                Naaa. Not massive. I'm a C#, SQL, HTML5 dev. This game isn't anywhere near the development level of those other games. But yeah that's why i call it issuing a "Challenge" to stop striving to be mediocre. I play a lot of games just telling them where their shortcomings are. Do I expect them to change naaaa. But it made me feel inclinced to tell them how they can do better. After all, that is the only thing that will result in changes. It's their game to trash haha.
                How long and how much do you estimate it would cost to make a game such as this?

                Comment

                • #9
                  Originally posted by Zhenya UWS View Post
                  THING IS , its not Kabam. Its HOC sypport. I used to play KoC , and it was great. Kingdoms of the north , had great support and no bugs...its this game , they jut dont care aboutit
                  May be Zhenya. But HOC is still under their umbrella. Waiting on Hearthstone for my phone which this game is miles behind.... AND cheaper, more skill, more depth.

                  Comment

                  • #10
                    Hearthstone is meh, no real depth compared to mtg, arena is easy as well, I think just 8 wins makes it infinite. It roughly costs 500 usd to complete the cards.

                    Compared to hoc, I would say that there's more depth in the gameplay, but you'll face the same barrier on constructed play if ur a f2p player, unless your able to infinite arenas. Enjoy though

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