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I am so sick of Kabam support

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  • I am so sick of Kabam support

    Every single time something happens in game that causes an unfair loss of items/cards/pots/tix/scrolls they take a good month or so to respond and then all they do is give you 5 ss, close the ticket and say f*ck off and play our game more.

    How is it that they keep getting away with this bullsh!t?

  • #2
    stop crying ****ing kids, nobody force you to play
    who cares about your problems

    Comment


    • #3
      Originally posted by Noobokok View Post
      stop crying ****ing kids, nobody force you to play
      who cares about your problems
      Nobody cares about you then.

      Comment


      • #4
        So because there isn't a gun to my head that means they can do whatever they want? there is this little thing called ethics. If they wanna make a game, and then profit from it, they should follow business ethics. I enjoy the game. Which is why I play. I don't enjoy the bugs which are not my fault.

        Comment


        • #5
          Developers also are ppl, they make their job as good as they can
          now too much spam threads on forum - i lost this, i didn't get this, kabam don't want to fix something, only cry cry and cry
          and you are losers, it's just funny to read the forum and know how much idiots on Earth

          Comment


          • #6
            Originally posted by Noobokok View Post
            Developers also are ppl, they make their job as good as they can
            now too much spam threads on forum - i lost this, i didn't get this, kabam don't want to fix something, only cry cry and cry
            and you are losers, it's just funny to read the forum and know how much idiots on Earth
            Hi nerds, you think so probably because you are a starter and have not put effort and spent money on this game. Don't cry when you get any problem. We'll see.

            Comment


            • #7
              You don't seem to realize that this is not a game to them. It's a business. Therefore they should have to conform to the same rules as any business. If you bought a car and the wheels fell off, would you say to yourself that they are just people that do their job as well as they can?

              Comment


              • #8
                Kabam customer service is a disaster and I think I know why, cause Kabam NEVER take players interests sincerely and seriously: http://i.imgur.com/bx1HV2u.jpg

                Comment


                • #9
                  Originally posted by Siege28 View Post
                  You don't seem to realize that this is not a game to them. It's a business. Therefore they should have to conform to the same rules as any business. If you bought a car and the wheels fell off, would you say to yourself that they are just people that do their job as well as they can?
                  nobody force you to buy a bad car, but seems you are too stupid to spend money again and again on game, and get nothing and crying crying
                  "they should have to conform to the same rules as any business". lol, who decided it? you? another schoolboy?
                  Bosses decide how they build their buisness, and you are donut hole to say them how to do their job. Become a boss and you will decide how should ppl work.

                  Comment


                  • #10
                    Originally posted by Noobokok View Post
                    Developers also are ppl, they make their job as good as they can
                    now too much spam threads on forum - i lost this, i didn't get this, kabam don't want to fix something, only cry cry and cry
                    and you are losers, it's just funny to read the forum and know how much idiots on Earth

                    fck off douchebag, what does it make you then, crying over ppl crying

                    Comment


                    • #11
                      as i said before
                      "and you are losers, it's just funny to read the forum and know how much idiots on Earth"

                      Comment


                      • #12
                        Originally posted by Noobokok View Post
                        nobody force you to buy a bad car, but seems you are too stupid to spend money again and again on game, and get nothing and crying crying
                        "they should have to conform to the same rules as any business". lol, who decided it? you? another schoolboy?
                        Bosses decide how they build their buisness, and you are donut hole to say them how to do their job. Become a boss and you will decide how should ppl work.
                        HAHAHA, that made me laugh out loud for real. I hope you one day get a business to own and treat people that way. Take pictures please. The fall will be epic. Oh, and just so you know... calling me a kid doesn't stop you from being the one throwing a tantrum.

                        Comment


                        • #13
                          Noobokok, you are truly a douchebag. I hope a glitch erases your entire game and you come to the forums "crying" about nothing being done. What a tool.

                          Comment


                          • #14
                            Noobokok.. you have a point but you don't want read or participate within other complaints, just don't participate.

                            I've decided to only spend in this game for couple specific cards no matter how good a promo can sound. But this is just me, as a costumer, people have to fight for their rights.
                            So, you are against people complaint? Fine, but don't be rude with them.

                            Stay away or just laugh hard by yourself.

                            Comment


                            • #15
                              in my personal experience, I have had a good response from submitting tickets to Kabam. Always answered and solved within 48 hours, except the one time I asked to be added to the Kabam Points Beta.

                              I think it may be that alot of people who submit tickets about missing a potion or not getting a card are free players, and people that spend, or spend alot, get priority treatment.

                              It may be why I get taken care of by support, in any case I have no complaints.

                              Im sorry that your issues are not resolved such as mine, but also coming from the finance world, as a broker and someone who started off in customer support field, I can say that support people dont like to deal with aggressive complainers, and usually put their issues on the back burner.

                              Remember, Support is not operated by robots, but people like you and me. A bit of kindness and respect, plus a structured and mannered communication with support will always yield you the best results. I hope that helps.

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