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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Wth is going on? Help or refund.

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  • Wth is going on? Help or refund.

    Ive spent over $1,000 on calamity, over $500 on elite force chest, $600 on the new max pack, $2,000 on the previous elite pack from a month ago and about 7000-8000 more on this game. Just in the recent purchase i HAVEN'T received a single legendary. I refuse to have paid all that money just for stupid feeders. I can NEVER complete my team because you guys rip me off!!! Take back all of your cards! Give me back my money. I wont let my money go to waste like that. GIVE ME WHAT I PAID FOR! Or i will have to call up my credit card company, and Itunes and get my money from them. Ive seen people spend WAY less Than me and still be able to kick my ***! Ive had it with this. So either help me or refund me. Don't just close my ticket. That won't solve the problem!

  • #2
    Btw your customer service SUCKS!!! They don't help!!! All they do is close the case when a player requests help. This isnt the first kabam game ive played, but unlike the last one this time i want what i paid for. Current new max 6 pack has a chance of 3 of each card, with a chance of legendary cards. I spent $700+ on it and got nothing but 4-5 useless 5* i already have at t4 and over 100 3* crappy feeders i DONT NEED. If i want feeders i would use the 330k charms I have! Or do a raid not pay for them!!!

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    • #3
      And don't even get me started on the drop rates for summoning stones. If you check my last two months ive played for you will see ive used at least if not over 2,000 summoning stones. At this point i shouldve been the strongest and had an abundance of legendaries!!!

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      • #4
        Originally posted by Noob_5C8ZVP5 View Post
        And don't even get me started on the drop rates for summoning stones. If you check my last two months ive played for you will see ive used at least if not over 2,000 summoning stones. At this point i shouldve been the strongest and had an abundance of legendaries!!!
        Lol, people never learn from their mistakes. If you had spent sooooo much, why did you continue to spend if you saw that you weren't being lucky?

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        • #5
          Wow, thats lots of $$ for a game.

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          • #6
            ever been to a casino? or even heard of them? il give you a hint, house always has advantage, thats the risk of people gambling, this is worse cause u are not getting money back. Sorry i dont feel any sympathy for you especially where u have spent a lot and claim not to get good cards out of it, why keep spending?

            il also give you another tip, i used to work for 2 credit card agencies, if you try to claim these transactions not being yours, and get caught lying about it (because you will have to sign a legal form called an affidavit) you can face jailtime for frauding the agencies. just giving you a heads up

            just dont spend any more. period

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            • #7
              Its not about the money. What I don't understand how stupid are ratios of getting good cards? I understand if it was "hard" to obtain a legendary, but it just seems impossible. I've actually seen people with better legendaries than me that haven't spent a dime. Lol

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              • #8
                Originally posted by Noob_5C8ZVP5 View Post
                Its not about the money. What I don't understand how stupid are ratios of getting good cards? I understand if it was "hard" to obtain a legendary, but it just seems impossible. I've actually seen people with better legendaries than me that haven't spent a dime. Lol
                And your logical conclusion was "I'll just spend more!!!" ? How does that make any sense. If you can have a good deck without spending, obviously you should.

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                • #9
                  Originally posted by Noob_5C8ZVP5 View Post
                  Its not about the money. What I don't understand how stupid are ratios of getting good cards? I understand if it was "hard" to obtain a legendary, but it just seems impossible. I've actually seen people with better legendaries than me that haven't spent a dime. Lol
                  Do you like spending thousands of dollars on a game of chance? I suggest you spend 5000$ more! Until I started reading the forums I thought this isn't a pay to win game because the prices are so high for so little that no one is stupid enough to pay for it. I stand corrected.

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                  • #10
                    Originally posted by Noob_5C8ZVP5 View Post
                    What I don't understand how stupid are ratios of getting good cards?
                    I think here only stupid is you. Just pay more money

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