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Post here if you are missing rewards

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  • Originally posted by x Kairos x View Post
    Opened a ticket on July 27 for Missing Raid Reward: Jezebel - Case# 02537799. Won the dice roll, but reward went to another guild mate:



    Haven't heard back...
    Let me guess your deck was full at the time? This was my issue with Ironbark arena. I think that's the common thread here with rewards.

    Comment


    • Originally posted by SilchasRuin View Post
      Let me guess your deck was full at the time? This was my issue with Ironbark arena. I think that's the common thread here with rewards.
      Yup, that's exactly right. I also won dice roll on Ossion raid earlier than this one. In that case, I still had inventory slots open so reward was correctly delivered. A couple other raids over the weekend resulted in mis-delivered rewards when the winner's inventory was full. I'd say there is a direct correlation between a full inventory and mis-delivered rewards.

      Comment


      • Originally posted by x Kairos x View Post
        Yup, that's exactly right. I also won dice roll on Ossion raid earlier than this one. In that case, I still had inventory slots open so reward was correctly delivered. A couple other raids over the weekend resulted in mis-delivered rewards when the winner's inventory was full.
        Exactly. That's the issue. I purposely kept my deck full as I only had 2 open slots when the Ironbarks were to be delivered because they were supposed to go to the mailbox in that situation and I could store them there until the new deck slots were increased. But they never showed up. After I posted that here more and more people who didn't get theirs either also reported having full decks at the time. But for most of us there isn't any other option. And the longer it goes before the deck space is increased we are either going to have to sacrifice cards for arena rewards or not compete in arenas. Shiverheart is going to be next on the list of missing rewards if it isn't increased by then. The more cards arenas we have the fuller our decks are going to get. Because it's either that or not get it at all.

        Comment


        • Ive been enhancing for the last days even used farm deck to enhance. Now i have 12 free spots. Give me my angel ot law, my ironbark and my 4 Wars.

          Comment


          • AoL, Wars, chests >_>'

            Comment


            • waiting for my rewards

              If there is only 1 # 1 in the server arthur41( khaizer me)for the calamity event how come the professional people from kabam are taking over one day to give me the rewards when they did the whole server after the event was over??? If you guys are having problems with this how come you guys didn't have a problem getting my money ?? There is no profesional people working for kabam because they just close a email saying is a duplicate case? If you guys are thinking on giving my money back because of the lack of professionalism and costumer care is that why your holding my rewards or just wont give it and keep my money as well?? It's not my problem that every update you guys do have lots of errors as professional costumer should be first but IT SEEING LIKE IS NOT, hire new developers since the onces you guys have are only making errors and bugs making the game unplayable. I don't see how is that possible your holding first place reward becuase you want to yet when i buy gems it takes 1 second to get it done. Really sad and the aaron dude this is for your team hopefully you will take any actions on costumer care.

              Comment


              • waiting for my rewards

                If there is only 1 # 1 in the server arthur41( khaizer me)for the calamity event how come the professional people from kabam are taking over one day to give me the rewards when they did the whole server after the event was over??? If you guys are having problems with this how come you guys didn't have a problem getting my money ?? There is no profesional people working for kabam because they just close a email saying is a duplicate case? If you guys are thinking on giving my money back because of the lack of professionalism and costumer care is that why your holding my rewards or just wont give it and keep my money as well?? It's not my problem that every update you guys do have lots of errors as professional costumer should be first but IT SEEING LIKE IS NOT, hire new developers since the ones you guys have are only making errors and bugs making the game unplayable. I don't see how is that possible your holding first place reward becuase you want to yet when i buy gems it takes 1 second to get it done. Really sad and the aaron dude this is for your team hopefully you will take any actions on costumer care.

                Comment


                • proof for Aaron need cards

                  [IMG][/IMG]

                  [IMG][/IMG]

                  [IMG][/IMG]

                  [IMG][/IMG]


                  If you need proof there it is i dont see how i am not receiving the prize. what more do you need Aaron?

                  Comment


                  • I want my arena and event rewards... waiting for few days already...

                    Comment


                    • Aaron/Dash,

                      I still have not received the 10 Calamity Chests nor the 15 stones from coming in 9th place in the Calamity event in Arthur-1. My player name is Brightside. I've put in two tickets for this issue: 02541487 and 02543575. Can you please help me? There is something seriously wrong in receiving rewards. If you say I did receive chests, what did I get from opening them? You will see that I did not receive anything. Thanks.

                      Comment


                      • Originally posted by Daitoudage View Post
                        I got the same issue ! Completed as top 4 of my server. But no Ironbark overload given. Submitted ticket but no reply.
                        Server : 56
                        Ticket: #02538461

                        Aaron, pls look into this and I am waiting it to involve to T4

                        Got a reply email from support team, they just closed the ticket by giving 5 summon stones.

                        What is going on.... Aaron / Dash...

                        Comment


                        • Seems fairly absurd that I, a non admin, can bring up the results of a past arena and validate another's player's claim of finishing in a top reward band (at least in the realm I'm in...) so how is it that Kabam Support entities cannot manage to do the same? If I claim that I finished first and did not get a reward, how hard is it look at the posted raid results and validate the first half of the statement -- I finished first -- then validate whether or not a specific reward was delivered to me or not? CAn someone explain this? Is it simply a lack of training? (not that I'm making any such claim... but reading this scenario over and over in the forums makes this IT manager with two thumbs wonder what the heck is going on).

                          Comment


                          • Please post here and follow the instructions if you are missing rewards: http://community.kabam.com/forums/sh...lamity-rewards

                            Sorry for making some people post again, but I want to contain everything to one organized thread, that way I can keep track of each player a little easier. I will personally help each of you, but it's hard to do across 4-5 different threads.

                            Will close this one.

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