Update on Version 3.2 Issues

[1746165]

1. The Calamity Event is still being investigated. Please rest assured that the event will be expanded t account for the down time. The issue here is simply a leaderboard issue. All players still have their Healing Tonics in their 'inventories' (although they are invisible to you), and we can verify every single one that has been collected. Our engineers are trying to restore the leaderboard to properly display and account for your full amount collected.

2. Gold Bags in inventory. This should now be resolved. You can "use" the Gold Bags in order to remove them from your inventory. Right now, this can only be done one at a time, but we will work on fixing this issue.

3. Inventory Stacks. We have immediately corrected the Inventory stacks as follows:

Arena Tickets: 5,000
Mana Potions: 500
Stamina Potions: 500
Summon Stones: 100

4. The Vault. The Vault is NOT the Treasury. The Vault collects items purchased from the Store. You cannot move items from the Inventory or your Deck into your Vault.

5. Deck Space. We will be adding an extra 100 spaces to the maximum Deck space, bringing the maximum total to 200. We have not yet decided whether these will be tied to new levels (e.g. 10 new levels, 10 spaces per level) or some other alternative. But Deck space will be increasing.

6. Mail Attachments. We will work on creating a way to collect multiple Attachments at a time. This will take more time than some of the aforementioned updates.

7. Summon Stone Arena Bug. We will be reimbursing the tickets lost during the Summon Stone Flash Arena. The bug has been corrected, and once we resolve the Calamity Event issue (our top priority at the moment), we will identify who spent how many tickets, and we will return them.

8. Game Loading Issues. We are investigating why the game loading issues are occurring for some users. We will investigate each device separately to the best of our ability in order to reproduce the problem.

9. Guild Raid Issue. We will investigate the issue with guild raid rewards as soon as possible.

I will continue to update here as things change.

For discussion, please use this thread.

We have not yet decided whether these will be tied to new levels (e.g. 10 new levels, 10 spaces per level) or some other alternative. But Deck space will be increasing.

so about the new levels. Please tell me the new city zones will have increased exp rates? Id like to actually explore the newer cities rather than spamming the same old Uther's Gorge for another 10 levels.

So the vault isnt a place where our cards will go if our deck is full?

Decks: your card deck remains the same. We plan on expanding the capacity from 100 to 200 -- although this might take another week. Treasuries will be gone (see below for more details), so that extra space will be vital for you guys.

Vault: A new treasury-like system. You can pull items from here to your Deck or Inventory.

Notification Attachments: No more auto-selling! When you fill up your Inventory and Vault, items will be held for you via a Notification Attachment. You can accept these items via your Mail menu. Currently, the limit is 100 Notification Attachments, but we might expand this to 150 or even 200.

Treasuries will remain for about 30 days. You will have this time to move items into your Inventory, Deck and Vault.

So all the things we get at arena might and raid rewards will go to attachments?
Then we can move them to one of the 3 inventories we get, the treasury for pots and tix and things like that, the vault for "things bought at store" and our deck for cards?

Our old treasury will be closed on august 24, so we need to moove cards from the treasury to deck?
I hope the new 100 spaces came fast because some people have a lot of cards there.

If i got it right than we will have the 200 spaces from our deck and all new card we got will go there and when it is full the cards will be stored on the mail atachments that is 100 spaces?

Regarding daily rewards, we are getting a mail on the notification saying temporary rewards but its empty.
The reward went to my deck normaly (water elemental)
There is a bug with raid rewards were people are getting all the rewards on a rank like 1 people getting 3 silver rewards including the special card even with a lower roll and the people that rolled high not getting the rewad

Thanks for the update.

Im confused as to why you changed the chest system. All you had to do was expand the size of the chest from 100 to 500.

Anyways... I look forward to you returning 2000 tickets to me.

So the real question is when we can expect "calamity" event to be back as like you sayd aaron its top priority

They are working on it, wait some hours, they cant say a magic time, this might take 1 hour or 10

Well like I said they really aren't giving us any more deck space. We have 200 slots now. 100 in our deck and 100 in our treasury. The deck is being expanded to 200 and the treasury going away so we're still lacking card storage. My deck has 98/100 slots full. I'm totally stuck.

1. The Calamity Event is still being investigated. Please rest assured that the event will be expanded t account for the down time. The issue here is simply a leaderboard issue. All players still have their Healing Tonics in their 'inventories' (although they are invisible to you), and we can verify every single one that has been collected. Our engineers are trying to restore the leaderboard to properly display and account for your full amount collected.

2. Gold Bags in inventory. This should now be resolved. You can "use" the Gold Bags in order to remove them from your inventory. Right now, this can only be done one at a time, but we will work on fixing this issue.

3. Inventory Stacks. We have immediately corrected the Inventory stacks as follows:

Arena Tickets: 5,000
Mana Potions: 500
Stamina Potions: 500
Summon Stones: 100

4. The Vault. The Vault is NOT the Treasury. The Vault collects items purchased from the Store. You cannot move items from the Inventory or your Deck into your Vault.

5. Deck Space. We will be adding an extra 100 spaces to the maximum Deck space, bringing the maximum total to 200. We have not yet decided whether these will be tied to new levels (e.g. 10 new levels, 10 spaces per level) or some other alternative. But Deck space will be increasing.

6. Mail Attachments. We will work on creating a way to collect multiple Attachments at a time. This will take more time than some of the aforementioned updates.

7. Summon Stone Arena Bug. We will be reimbursing the tickets lost during the Summon Stone Flash Arena. The bug has been corrected, and once we resolve the Calamity Event issue (our top priority at the moment), we will identify who spent how many tickets, and we will return them.

8. Game Loading Issues. We are investigating why the game loading issues are occurring for some users. We will investigate each device separately to the best of our ability in order to reproduce the problem.

9. Guild Raid Issue. We will investigate the issue with guild raid rewards as soon as possible.

I will continue to update here as things change.

For discussion, please use this thread.

so Aaron how about the 55 cards that went missing from my Treasury? it went from 59/100 to 4/100 within 30 mins of the update...it's not in my Card Deck (95/95 before and after the update)...it's not in Attachment under Notification...it's nowhere to be found...

Realm : Percival - 27
ID : Kavka

Well like I said they really aren't giving us any more deck space. We have 200 slots now. 100 in our deck and 100 in our treasury. The deck is being expanded to 200 and the treasury going away so we're still lacking card storage. My deck has 98/100 slots full. I'm totally stuck.

Same as me. Except for the fact that I am now 99/100, because arena rank rewards were handed out while I was sleeping.
Thanks a lot Kabam.
And to open up space I already had, I need to farm xp, which gives me feeders that I don't have room for, so they will go to attachments, which is limited to 100.
The levels better be 1 for each explore.

Aaron, did you guys even test or think all the consequenses through, before pushing this half finished update?

5. Deck Space. We will be adding an extra 100 spaces to the maximum Deck space, bringing the maximum total to 200. We have not yet decided whether these will be tied to new levels (e.g. 10 new levels, 10 spaces per level) or some other alternative. But Deck space will be increasing.

So you are basically taking space we had and "giving" it back through leveling. That's not more space. That's just the same space packed so you can earn more money.
You can't really be serious about this.
We needed MORE space, not the same space re-earned.

Well like I said they really aren't giving us any more deck space. We have 200 slots now. 100 in our deck and 100 in our treasury. The deck is being expanded to 200 and the treasury going away so we're still lacking card storage. My deck has 98/100 slots full. I'm totally stuck.

You are wrong!
We have 200 space now but we can only manage, evolve or enhance the cards at deck so 100 spaces.

Now we will have 200 spaces on deck, so we can manage, enhance and evolve 200 cards and we still have the equivalent of the old treasury with the attachments. We can still hold for example 100 cards on the attachments for 30 days.

We gained a lot more room to do things this way!

You are 98/100, now you will be 98/200 and you will still have 100 spaces from attachments to hold new cards you dont want to put on deck

To those commenting on space:

200 Deck Spaces is an improvement. Before, you had 100 Deck Spaces for cards alone, and these cards couldn't be sent back to the Treasury. You also had 100 spaces in the Treasury that was shared between both cards and items. Now, you'll have 200 Deck Spaces for cards alone, and all 200 spaces are 'editable' cards (unlike the treasury). Plus, you'll have mail attachments to collect the extra cards you collect(which will likely be upped from 100 to 500+). That is far more space than you've had before.

See =)

Now Aaron did you guys catch the bug on raid rewards??

To those commenting on space:

200 Deck Spaces is an improvement. Before, you had 100 Deck Spaces for cards alone, and these cards couldn't be sent back to the Treasury. You also had 100 spaces in the Treasury that was shared between both cards and items. Now, you'll have 200 Deck Spaces for cards alone, and all 200 spaces are 'editable' cards (unlike the treasury). Plus, you'll have mail attachments to collect the extra cards you collect(which will likely be upped from 100 to 500+). That is far more space than you've had before.

Well thank you for finally clarifying that. That's really all we needed.