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Kabaam is unresponsive

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  • Kabaam is unresponsive

    I emailed about a problem i had with the white and green knight mini game. I spent $120 to finally get a green knight. I got one in the previous mini game after spending $100. When i went to my treasury it wasnt their. It didnt autosale because i only had 14 items in there and checked right away. I emailed support and they gave me 5 summon stones and said they couldnt find a problem. I gave a more detailed description of what happened and got another email back that thanked me for my hard work running my guild and making the game enjoyable for many so they gave me 5 more summon stones and closed the issue. I have tried to send emails through support but it constantly says duplicate issue. My last email i even just said hi with nothing else and got an email saying duplicate issue. I have spent $1420 since feb on this game. Thats over $110 a week and i have been showed so much disrespect by not even listening to my issue. I would continue to spend money but not with how this has gone. I didnt waste $120 for 10 crappy summon stones that gave me 10 straight 3* cards. Thanks for nothing. Aaron you are my last hope. I have heard from multiple people they have had this issue. Im tired of more and more bugs but rather than fixing the great game they had they keep adding new stuff noone is asking for. I told them with how much i spent i should have got a white knight,apis knight and a green knight. i wasnt mad i didnt. yes justifiably upset after spending that kind of money but not mad. Although when i never got my green knight and was pushed aside theni took offense and was mad.

  • #2
    Here's your 5 summon stones. Go and pay more. :-) Cheers for sharing Jyarb84


    • #3
      What's your name and realm?


      • #4
        Originally posted by Fazovsky View Post
        Here's your 5 summon stones. Go and pay more. :-) Cheers for sharing Jyarb84
        i could assure you that, sometimes, things go in different ways if u insist enough... i dont want to make friends banned but... oh well.


        • #5
          Same thing happened to me... I opened a ticket about not receiving hellborn from the phoenix arena. After going back and forth with Dylan P from support for awhile my ticket was suddenly closed. I opened another one and received the same message about it being a duplicate ticket so they closed it, this happened another 2 times. I then opened a thread on the forums in the bugs section and received no response. This was probably over a month ago now and I still haven't received my hellborn!


          • #6
            my name is jyarb84 and im in gawain-29 same realm as favovsky up there lol. I would greatly appreciate the hepl Aaron. I love this game and try my best to help people out and make it a good experience as well ad bring in new players but those emails were beyond aggrevating. Primerus it was Dylan P that emailed me too.


            • #7
              Originally posted by Aaron_Kabam View Post
              What's your name and realm?
              jyarb84 and realm is gawain-29


              • #8
                Originally posted by Aaron_Kabam View Post
                What's your name and realm?
                Aaron i appreciate you responding and looking into it for me. Like i said i love this game but feel im getting screwed pretty bad and with the amount of money i have spent i could have bought all sorts of other games and gaming systems but i enjoy this game. It is making it tough not getting anything for the amount i spend. That is not my complaint in this issue as i just want what i actually got but that being said Its astonishing to me that in over $350 in 3 mini games i only got 2 green knights and didnt even get one of them. That is a lot of money to spend on a cpl cards on an app game $350 nearly buys you a PS4. Also still havent ever been able to get my southport acheivment. Not a big deal cause the reward is cool but doesnt help me that much just a heads up on that. Thanks Again


                • #9
                  Hey Jyarb,

                  Is this from the June 9 mini-game, or from the end of May?


                  • #10
                    Originally posted by Aaron_Kabam View Post
                    Hey Jyarb,

                    Is this from the June 9 mini-game, or from the end of May?
                    It was the June 9 mini game. The one in may i got a green knight and have him. Thats why i played the June 9th game so i could try and get either another green knight or a white knight. Thats when i got the green knight i never received. When i got it i spent another $5 just to try and see if i could snag one more and didnt get anything so i wen to collect it so i could enhance it and evolve it with the other one i had and it was never there.


                    • #11
                      Also Aaron on top of that problem im having a problem in the raids. Im not the only one. Many of my guild members have been experiencing the same problem. After the battle when the chest opens the rewards are blank and say "this is a name example" and have 6 stars. Its annoying not seeing what i get and have no idea. Its been like this for days in the raids and in the castle siege as well. Also how is it coming a long with my green knight? Havent heard anything from ya in a cpl days. I know you are busy but you are my last hope seeing how they refuse to accept my email.


                      • #12
                        still no respnse Aaron

                        Originally posted by Aaron_Kabam View Post
                        Hey Jyarb,

                        Is this from the June 9 mini-game, or from the end of May?
                        Still waiting on a response Aaron. Im also still getting blank cards during raids and now just lost a match i was watching and had the guy down to his last party wth less than 6k hp left and i had all 3 teams. Then it just stopped and said defeated. I was on over a 350 streak and now cant come close to what i wanted in the arena. I emailed and they said sorry and gave me 3 streak bonuses. I understand things happen and i appreciat their fast response as it happened last night and this mourning i had my response, but if this keeps happening what am i supposed to think. I cant see my cards i win in raids or castle siege, still havent ever got my green knight and now losing matches that i shouldnt lose for no reason. Almost is starting to look like the games being rigged to force people to spend money. I wont be forced or pressured to spend my money. I spend it how i want and because i want. I have spent a lot of money on here and had intentions of spending a lot more but if i cant get a response and i feel like im being baited to spend my money while others that dont pend a dollar get better cards and catch me then i know it is rigged. I sure hope not cause i thoroughly enjoy the game. I hope to hear from you soon


                        • #13
                          Hey Aaron i know you are busy but i havent heard anything from you in awhile. Hope you havent forgot about me


                          • #14
                            Change the title of your thread to "Kabam is AWOL".


                            • #15
                              Originally posted by SilchasRuin View Post
                              Change the title of your thread to "Kabam is AWOL".
                              And, meanwhile, the forum has gone to the dogs.
                              Just check the number of spam threads.