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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Cant buy Gems...

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  • #16
    We'll extend the mini-game as necessary. We are working to resolve this.

    majestic: I don't even know, man...lol

    Comment


    • #17
      Originally posted by Aaron_Kabam View Post

      majestic: I don't even know, man...lol
      That glitch also occurs in the treasury quite often (displaying some other car's pic---usually a recently used feeder) on top of another card. The card itself is fine and displays correctly after exiting and re-entering treasury. Could lead to some expensive enhancement mistakes though.

      Comment


      • #18
        Originally posted by Aaron_Kabam View Post
        Well this is great information to have

        I think it's mostly the same issue: slow connection w/ the Apple and/or Google servers. We're seeing what we can do to improve that connection and resolve the issue.

        When did you first start encountering this? Has it always happened, or just recently?
        It started 2 days ago for me. Before that i bought a couple of gem packs and it worked perfectly. Then two days ago i could just buy a 350 and a 700 package and after that i couldn't purchase them anymore. Yesterday it kept on telling me that i have already purchased it so i bought a 2100 and couldnt buy it again so i bought a 1400 and this also just worked once.

        I am using an Iphone.

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        • #19
          Android and iPhone guildmate also faced the same issue just now - he can't buy the same pack twice.

          Comment


          • #20
            Originally posted by MegioN View Post
            Aaron same problem here, i was able to buy only by 1 pack of each, ater message "You already purchased this item..."
            My internet connection are very fast, also i was rebooting my phone, didnt help...

            And there is mini-game with green knight ((((
            I didn't even recieve the gems it went through as normal and I waited sometimes it take 10 seconds but this time It never come and then I tried again and it said it had been purchased waiting to download I will check my bank account tomorrow to see if money was taken out

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            • #21
              Originally posted by Lazyyboyy View Post
              I didn't even recieve the gems it went through as normal and I waited sometimes it take 10 seconds but this time It never come and then I tried again and it said it had been purchased waiting to download I will check my bank account tomorrow to see if money was taken out
              It does not show up in our records as a purchase, so I think you're probably safe. We think we've identified the issue, and the engineers are working on a hotfix.

              Comment


              • #22
                Originally posted by Aaron_Kabam View Post
                It does not show up in our records as a purchase, so I think you're probably safe. We think we've identified the issue, and the engineers are working on a hotfix.
                I have another weird thing, i bought gems, they came but no reciept for them to my mail. So apple support cant do nothing with it.

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