Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Thanks for the connection issue during guild wars

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Thanks for the connection issue during guild wars

    I demand guild exploit compensation for my whole guild, none of us was able to login in the 30 min of guild wars.
    We are really MAD at this

  • #2
    Gaea sort the ****ing game out!! Whole of guild wars more than half my guild couldn't get in to the game which has resulted in a loss for my guild! We want compensation and not some crap compensation either. Stop playing around with useless crap and fix the stuff that needs to be fixed or sell the game to a better/bigger company who can handle the game.

    Comment


    • #3
      We need a compensation for your mistake, Gaea. Come on! Lots of bugs!

      Comment


      • #4
        Connection issue during gk

        The same problem was with our guild also. Some members could not login to the gk, others had constant connection problems. Thus one can not conduct a reasonable, just guild war. Gaea please first look at the existing servers everything runs stable before new servers are set up.
        Lyneafire
        Kay-4

        Comment


        • #5
          Guild war compensation!

          We were ranked 16 on diamond 1. We were unable to log in and play guild war, and when we could connect we were only able to play now and then yet our opposition were able to score 80 percent of there previous points.
          We are now demoted to gold 1 and dropped more than 100 places

          Now I demand compensation. This is what we DEMAND:

          1. Reset guild war and reset rankings and full exploits.
          2. Give us full exploit points and we keep our previous ranking discard this war.
          3. Give us full exploits and scrap this war.

          If you do not comply you will lose myself and half of of guild members of 46 permanently.

          By the way moderators DON'T come some bullsh*t excuse of Gaea doesn't have money, or they are a small fish in a big sea, we are trying our best or any other nonsense, we WANT compensation and ranks reversed or else!

          Comment


          • #6
            everyone had problems

            People that are complaining that they lost need to realise that everyone had same issues. If u lost ...... u lost. Maybe all that the connection problems did was save u from a more severe beating. We could only play last ten minutes but still hit over 20k. Yeah the issues sucked but as it was the same for everyone, the better guilds won.
            *RS* Sir Darch
            Royal Steel
            Guinevere 15

            Comment


            • #7
              @ Sir Darch

              @ Sir Darch
              It is about the principle. New servers are opened although there are still so many problems on the existing servers. Connection problems are not only the only things, at events the bonus cards do not agree, the Valor Bug is still synonymous .. Many people are dissatisfied with the service here and can not be taken seriously at the support. At least in the forum now writes now and then times a MOD back what is already times positive. If there are problems then one must also note and that one should also take seriously and not only as a jail.
              My guild had still won the Gk but many others were at a disadvantage and I find just not just. Losing another guild is not bad and happens, but if you can only watch from the outside because you can not log in is something completely different. So something frustrates easy and should also be noticed.
              I am a player of the first hour of HOC on the German server Kay4 and I really love this game, so my call to Gaea to do something for the existing people who have made this game great, who have put their heart blood purely and partly Much money ... listen to the players ... Without a player running nothing more ...
              Lyneafire
              Kay-4

              Comment


              • #8
                Not all was equal

                Originally posted by Sir Darch View Post
                People that are complaining that they lost need to realise that everyone had same issues. If u lost ...... u lost. Maybe all that the connection problems did was save u from a more severe beating. We could only play last ten minutes but still hit over 20k. Yeah the issues sucked but as it was the same for everyone, the better guilds won.
                Good for you and your guild. Unfortunately most of our guild did Not get 10 minutes, I for 1 had 7 minutes to play and most of our guild members only had 4 minutes or less time to play. By the time we were able to connect our opposition had an 8000 might lead on us.
                So to some it up NO it was not fair and we feel that we have lost a lot most importantly our ranking and exploits.

                Secondly it is players with your selfish and spiteful attitude that allows Gaea to get away with faults scott free!

                Comment


                • #9
                  .

                  Yeah there are loads of problems that should be fixed before they open new realms. No doubt about that. The reason Gaea can carry on like this is because people complain and say they're gonna quit but keep playing anyway. I've done that myself several times, but I guess from ur comments that ur not like that. When Gaea give us compensation, which will probably be rubbish, you will stand by your word and quit the game. We won't see u making the same comments next time there is an issue which there inevitably will be.
                  *RS* Sir Darch
                  Royal Steel
                  Guinevere 15

                  Comment

                  Working...
                  X