Forum Rules [Updated 12/21/2016]


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Global Arena

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  • Global Arena


    It hapens many times i end the arena daily at top500. But dont get the rewards. A friend said to send a ticket but everytime i try to send 1 i get Email is not a valid email address.

    What i ask is how can i get my prizes if Gaea dont send them and i cant even send a ticket to Gaea explaining my problem?

    Best regards,

  • #2

    Originally posted by |Napi| View Post

    It hapens many times i end the arena daily at top500. But dont get the rewards. A friend said to send a ticket but everytime i try to send 1 i get Email is not a valid email address.

    What i ask is how can i get my prizes if Gaea dont send them and i cant even send a ticket to Gaea explaining my problem?

    Best regards,
    Use in game method
    Help --> Submit Bug ---> Missing arena reward
    Infamous Qba
    Guild: Vietnam


    • #3

      Use this for submiting a ticket


      • #4
        make SURE,that youre in game is attached to YOURE email.Mine comes adressed to an entirely different player AND they send him my compensations (King Arthur for 1).
        I did everything i was supposed to when the companies merged and it still hasnt been adressed.


        • #5
          Originally posted by W!cked Qba View Post
          Use in game method
          Help --> Submit Bug ---> Missing arena reward
          I cant mate. Give me email adress not valid. Thats why i wrote here

          Today i received 1 rewards from 2 days ago. Now only missing from today and yesterday.


          • #6
            Originally posted by Icipher View Post
            Im gonna try. Ty mate.


            • #7

              Im still facing problems with the rewards. Im kinda confused.

              The rank is when it passes from 2d 0h 0m 0s into 1d 23h 23m 59s right?

              And usually players receive the daily rewards around 4 hour later correct?

              Because today i ended at 51 place, 4 hours later was on 231 place already and only received 90 gems (thats betwen 200 and 300 rank). So i ask wtf is the time to wory about the rank???

              I always end top500 inside the time. But sometimes few hours later i go out of top500 and at the time of prizes i receive NOTHING.

              IS IT A BUG? Or im doing anything wrong? If someone can help me please do it


              • #8
                Not a bug

                Rewards are given for your place 4 hours after the day finishes, so X days 20 hours. The only difference is the last day when it finishes completely.
                Last edited by Fred & Barney; 12-30-2016, 04:44 AM.


                • #9
                  Rewards are delivered based on your rank within 1h before arena starts,for me its 17:00 gmt +1,so it count 16.59.59 sec