Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Massive connection problems , Server Kay-4

  • Filter
  • Time
  • Show
Clear All
new posts

  • Massive connection problems , Server Kay-4

    Hello Gaea, on our server Kay-4 are massive connection problems so it is not possible to play arena or make the new minigame. If this problem persists, it will also be impossible to carry out the guild war, therefore the urgent request as soon as possible What to do.

  • #2
    Same problem in Pellinore-59

    We have the same connection problem in Pellinore-59. Please fix it ASAP.


    • #3
      Same in Percival-47 . Plz Gaea fix
      Nick name: Fallen Death
      Realm: Percival-47
      Gild: Death_dealers


      • #4
        I have the same problem,couldnt login all day but for your info nobody from Gaea works on weekends so probably we will not fight in gw or trinity.


        • #5
          [QUOTE=Icipher;3058492]I have the same problem,couldnt login all day but for your info nobody from Gaea works on weekends so probably we will not fight in gw or trinity.

          We are sorry you are having difficulties with the game right now. The team Is currently trying to find the cause of the issues.
          HOC Forum Moderator


          • #6
            Excalibur 50 has The same Problems... Its seems to fix yet. But how long ?


            • #7
              connection problems

              Hello Gaea, because of the constant connection problems on the server Kay -4, Is that what I had feared, my guild lost the guild war because half the guild members could not log into the game during the war. The loading bar at the start stopped at 50 per cent and there was nothing more :-( Please fast remedy, so the game is no fun anymore.


              • #8

                Same in Arthur 1
                I cant login since yesturday
                And During War game was super slow :-(
                Infamous Qba
                Guild: Vietnam


                • #9
                  Same in Gawain 89



                  • #10

                    Originally posted by DrMoriarty View Post
                    Same in Gawain 89

                    same in kay-64
                    Morphues ultron
                    Guild: Suicidesquad
                    Realm: Arthur - 21


                    • #11
                      Same on Gawain-49

                      The problem mostly happens on the afternoon/night (GMT+1) and with Wi-Fi connection on the 80% of my guild members.


                      • #12
                        Compensation for maassive connection issues

                        What about compensation for the massive connection issues across all realms, players missed out on guild wars, daily log in for cranberries(tatiana of the fae) and could not complete arenas. How are you going to compensate us?


                        • #13
                          Same here is 95 i have been unable to get into game all afternoon and i get connection unstable message and the login screen so obviously my account has been hacked or gaea did it themselves.

                          WE NEED ANSWERS NOW GAEA.


                          • #14
                            Conversation due to connection problems

                            Some of my guild member, aswell as I, have missed out on some rewards due to the connection problems. I'm talking about not being able to exchange your cranberries for titania or not being able to participate in the weekly GW to get exploid points. At the moment there are some people who still have 100 cranberries left in their inventory, but aren't able to trade them in. A compensation for this loss seems fair in this kind of situation. Maybe open the cranberrie trade for one more day or something like that.



                            • #15
                              Removing those thanxsgiving items from exchange shop immediatly after end of this event is pretty dull. I dont have connection problems, im loging twice per day and cannot comlete the exchange just because I forgot to go to shop. stupid step I say.