Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Mini game

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Marc3012
    replied
    Ah yes submit it through their customer service where they run you around for 2 months then blatantly lie to you about fixing the issue the correct way to find out nope they didn't do a damn thing but send you 40 plus emails that result in nothing. No thanks I'll take my refund please and thank you.

    Leave a comment:


  • W!cked Qba
    replied
    Thank You

    The Worst Mini Game ever for me. Gaea cured me from spending on that game. Few more dissapointements and Gaea looses most faithfull player

    Leave a comment:


  • Mighty_Zeus
    replied
    prize box not updated

    Prize boxes still have cards from last minigame... gave me khamiel where as it should be amythest dragon or conand.

    am happy though as it was 8th khamiel I needed.
    Last edited by Mighty_Zeus; 07-13-2016, 07:18 PM.

    Leave a comment:


  • FALLEN OVERLORD
    replied
    I would say best bet for now is to send screenshots of the prize box giving the wrong card and a screenshot of the mini game where it lists the cards in prize boxes and send them to support that is all the info I can provide unfortunately I don't have direct contact with the devs and I cannot fix if thank you for your understanding

    Regards

    Leave a comment:


  • WoodStar
    replied
    So what are we meant to do if we got the emerald dragon instead of the amethyst dragon? As I am one of those people who got emerald dragon.

    Leave a comment:


  • DrMoriarty
    replied
    The real problem is that Gaea can do this without any reply here and I don't mean Fallen he does everything to help us and Gaea for that matter. I understand that they didn't play the game so I was patient, but now too much time has passed for these mistakes to be considered as honest mistakes. We get promos but not a real storm. Compensation shouldn't be something what is part of the game or was since now it is useless. Please give us a real storm not as a compensation but because it is part of this game! And yeah, give those who got wrong dragon the other one too, they deserve it since it is them who pay for your salary......

    Leave a comment:


  • Shaka
    replied
    Originally posted by Marc3012 View Post
    Oh I know they've fixed it but what about those people who bought and opened before it was fixed, that's false advertising as you never had a chance for the cards listed. If you do that in business you have to honor the correct pricing or grant a full refund, since there is no pricing you must grant a full refund.


    A complete refund I do not think but if you did not receive the good dragon. I said well can be that by making a request for the kept silent support will have the possibility of asking

    My english is bad sorry

    Leave a comment:


  • Marc3012
    replied
    Oh I know they've fixed it but what about those people who bought and opened before it was fixed, that's false advertising as you never had a chance for the cards listed. If you do that in business you have to honor the correct pricing or grant a full refund, since there is no pricing you must grant a full refund.

    Leave a comment:


  • FALLEN OVERLORD
    replied
    Devs have been notified and are checking the prize box rewards as we speak as soon as I heard about the issue I sent a msg to gaea to ask them to please investigate and fix this

    Regards

    Leave a comment:


  • Shaka
    replied
    Marc.. I think that you made a reference to the chest 5* and +?? If yes actually instead of having a chance to have the dragon amethyst we find the dragon emerald devs one warned there.... We wait for an answer

    Leave a comment:


  • Marc3012
    started a topic Mini game

    Mini game

    You guys made a terrible mistake with the mini game you failed to update the priest boxes with the new cards set for rewards. As such everyone who played did so under false information and because of that you owe compensation to everyone who played. And I'm not talking some lame summon storm or booster pack, but a pure refund. You can not falsely advertise what you're offering without making it right for the people who paid hard earned money on it.
Working...
X