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Mini game

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  • Mini game

    You guys made a terrible mistake with the mini game you failed to update the priest boxes with the new cards set for rewards. As such everyone who played did so under false information and because of that you owe compensation to everyone who played. And I'm not talking some lame summon storm or booster pack, but a pure refund. You can not falsely advertise what you're offering without making it right for the people who paid hard earned money on it.

  • #2
    Marc.. I think that you made a reference to the chest 5* and +?? If yes actually instead of having a chance to have the dragon amethyst we find the dragon emerald devs one warned there.... We wait for an answer


    • #3
      Devs have been notified and are checking the prize box rewards as we speak as soon as I heard about the issue I sent a msg to gaea to ask them to please investigate and fix this

      BORS 66


      • #4
        Oh I know they've fixed it but what about those people who bought and opened before it was fixed, that's false advertising as you never had a chance for the cards listed. If you do that in business you have to honor the correct pricing or grant a full refund, since there is no pricing you must grant a full refund.


        • #5
          Originally posted by Marc3012 View Post
          Oh I know they've fixed it but what about those people who bought and opened before it was fixed, that's false advertising as you never had a chance for the cards listed. If you do that in business you have to honor the correct pricing or grant a full refund, since there is no pricing you must grant a full refund.

          A complete refund I do not think but if you did not receive the good dragon. I said well can be that by making a request for the kept silent support will have the possibility of asking

          My english is bad sorry


          • #6
            The real problem is that Gaea can do this without any reply here and I don't mean Fallen he does everything to help us and Gaea for that matter. I understand that they didn't play the game so I was patient, but now too much time has passed for these mistakes to be considered as honest mistakes. We get promos but not a real storm. Compensation shouldn't be something what is part of the game or was since now it is useless. Please give us a real storm not as a compensation but because it is part of this game! And yeah, give those who got wrong dragon the other one too, they deserve it since it is them who pay for your salary......


            • #7
              So what are we meant to do if we got the emerald dragon instead of the amethyst dragon? As I am one of those people who got emerald dragon.


              • #8
                I would say best bet for now is to send screenshots of the prize box giving the wrong card and a screenshot of the mini game where it lists the cards in prize boxes and send them to support that is all the info I can provide unfortunately I don't have direct contact with the devs and I cannot fix if thank you for your understanding

                FALLEN OVERLORD
                BORS 66


                • #9
                  prize box not updated

                  Prize boxes still have cards from last minigame... gave me khamiel where as it should be amythest dragon or conand.

                  am happy though as it was 8th khamiel I needed.
                  Last edited by Mighty_Zeus; 07-13-2016, 07:18 PM.


                  • #10
                    Thank You

                    The Worst Mini Game ever for me. Gaea cured me from spending on that game. Few more dissapointements and Gaea looses most faithfull player
                    Infamous Qba
                    Guild: Vietnam


                    • #11
                      Ah yes submit it through their customer service where they run you around for 2 months then blatantly lie to you about fixing the issue the correct way to find out nope they didn't do a damn thing but send you 40 plus emails that result in nothing. No thanks I'll take my refund please and thank you.