Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Help - Unable to login since the update

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  • Help - Unable to login since the update

    One of my guild mate is unable to login the game after he had updated the game. He is using IOS 6.1. Pls help him. Realm: Ector-56 Name:欧根亲王

  • #2

    If he is already updated HoC required tutorial mode short running and settings option then log-in...Original mail address and password.


    • #3
      He is totally unable to log in the game.


      • #4
        iOS version 6.1 is it compatible with the new updates ? He said the game was auto quit. Totally unable to log into the game.


        • #5
          Delete game totally.clear ur registry.then download again from the game again.input ur codes again.if it starts from the beggining see tutorials and put again ur passwords in options.


          • #6
            Crashing at Gaea/Kabam logo screen here (iOS 7). Ironically, the update description read "bug fixes"!


            • #7
              IOS version updates?

              Maybe new HoC version not compatible for IOS old version... But possible that just configuration's error. Check on HoC system informations and if need ask to Gaea supports. Have nice day!


              • #8
                Still doesn't work. I guess will have to write to Apple as the game is still "officially" compatible with iOS 6 and up on the app store.

                Gaea support just said to reinstall game but that doesn't help at all.


                • #9
                  Let try, change language to other language


                  • #10
                    We're not trying to install bootlegged software on some pirated OS. Then why try these strange methods? I see no reason why the game can't work as advertised. What great technology did they add in this update that should make it incompatible with older (but still officially supported) iOS versions anyway? Even the apps that later change minimum OS version requirements give you the option to download a compatible version if you purchased/downloaded one earlier.

                    I simply won't updrade to iOS 9 on my iPad 4 (still running 7) as it is only bound to make my device run slower.


                    • #11
                      My guild member changed language, it work.


                      • #12
                        Originally posted by Gutchan View Post
                        My guild member changed language, it work.
                        Tried twice. Didn't work.


                        • #13
                          Got the dreaded "The developers will look at it." from support. Being playing since the beginning, so I know exactly what that means. Deleting the app and moving on.


                          • #14
                            Any other solution ?

                            Almost a month and the problem still existed.