Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Arthur the ripper reward

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #31
    Kabam blah!

    Kabam now I have no more words to describe your work .... continue to consider the players as stupid .... saying that the error has been compensated with a card of equal value .... then given that Morgana and was taken by those who received artu ... and that the amount of artu ranged from 6 to 9...so all this is not all at fair...then the kabam say once again shame..and i say to the players don not spend more

    Comment


    • #32
      Greetings,

      Thank you for writing in and I hope that you are doing well today.

      I am very sorry to hear of your concern regarding a recent Grail Knight reward for Arthur the Ripper. I hear how frustrating this can be and I want to be sure we do everything we can to help you out.

      Arthur the Ripper was temporarily available as a Grail Knight reward; this card was removed shortly thereafter replaced with a bevy of other valuable rewards and cards. I am very sorry for any frustration this caused as we aim to make every event rewarding for all players. And while I will not be able to provide any additional Arthur the Rippers, I do want to assure you we are investigating the event further and do want to take the action that is most fair for all players.

      Thank you very much for your understanding and patience as we work towards this. If you have any questions or concerns regarding this matter, please let me know and I will do my best to answer those for you as soon as possible. Otherwise, have a wonderful rest of your day.

      Thank you for playing Heroes of Camelot!

      Regards,

      Dylan P.
      Kabam Support

      Comment


      • #33
        Hello again,

        I hope that you have had a wonderful day thus far.

        I would first like to take the time to say thank you for for getting back in touch with us, I truly understand your concerns and I am sorry that I missed the mark with the previous information that I was able to provide for you. We are investigating this issue and will be working towards doing what is best for you and all other players. That said, I will be unable to provide any Arthur the Ripper cards individually at this time.

        I understand that this may not have been the exact response that you were hoping for and I would like to sincerely apologize for any disappointment that it may have caused as this was not my intention, but I hope that the previous information has been helpful regardless. With that being said if you still have any more questions or concerns regarding this matter please let me know and I will do my best to answer those for you as soon as possible. In the mean time take care, and I hope that you have a great rest of your day.

        Regards,

        Dylan P.
        Kabam Support

        Comment


        • #34
          Originally posted by SoupN4zi View Post
          They wont do a thing about it...talked to them on mail and got same response....the lucky ones will keep their rippers and the highspenders can continue to throw money in the toilet cause kabam really wont do anything....again for the 100th time...kabam really cares about their high spenders
          P.S. you better set your money on fire rather payn kabam for free cards
          bom dia falei com o nathan e ele nao me para de mandar respostas automaticas !!
          quero saber qual foi o motivo de banimento pois nao uso software para hackear o jogo !!
          inclusive tenho como provar !!!caso nao seja desbloqueado vou postar meu gastos nas redes sociais facebook e no twiter de vcs !!!
          ja expliquei varias vezes que nao fiz nada !!
          e tomei banimento pq ganhei uma luta de um oponente muito maior no jogo !?
          gente que tipo de consideração vcs tem om uma pessoa que gasta no jogo !!
          eu gastei e tenho todos os comprovante e vou exigir judicialmente e devoluvao de todo o valor !!! seidos meus direitos !!!
          ou me dao uma resposta de vdd ou no proximo dia ultil vou entrar com pedido de devolucao total dos valores ....
          tenho todas as provas para alegar e provar minha inocencia !!!
          para de mandar resposta automatica nathan !!!
          vou comecar a postar no forum tbm este descaso comigo
          nick name japaprime
          email [email protected]
          whatsapp 55 4196379551

          Comment


          • #35
            Originally posted by FALLEN OVERLORD View Post
            Greetings,

            Thank you for writing in and I hope that you are doing well today.

            I am very sorry to hear of your concern regarding a recent Grail Knight reward for Arthur the Ripper. I hear how frustrating this can be and I want to be sure we do everything we can to help you out.

            Arthur the Ripper was temporarily available as a Grail Knight reward; this card was removed shortly thereafter replaced with a bevy of other valuable rewards and cards. I am very sorry for any frustration this caused as we aim to make every event rewarding for all players. And while I will not be able to provide any additional Arthur the Rippers, I do want to assure you we are investigating the event further and do want to take the action that is most fair for all players.

            Thank you very much for your understanding and patience as we work towards this. If you have any questions or concerns regarding this matter, please let me know and I will do my best to answer those for you as soon as possible. Otherwise, have a wonderful rest of your day.

            Thank you for playing Heroes of Camelot!

            Regards,

            Dylan P.
            Kabam Support
            I got the exact same message why do they like to give robots the happiness of talking to us

            Comment


            • #36
              I think the best solution would be if kabam made a nightmare event with ripper as the boss. That way everyone would get a shot to get him and the ones that did will have have nothing to do

              Comment


              • #37
                Originally posted by MrGreenStuff View Post
                I think the best solution would be if kabam made a nightmare event with ripper as the boss. That way everyone would get a shot to get him and the ones that did will have have nothing to do
                If not a boss in nm event a very rare drop while wandering

                Comment


                • #38
                  I have only two words.......

                  Give us the Ripper too or Delete this ****ing card during this Failure.....

                  we can talk so much about this issue, but kabam will nothing do , they will not delete the ripper cards and give us not one in a event etc pp...
                  kabam will stay silence and hoped we forgot this in a week when comes a event or a patch the stupid player will buy the promos again.

                  Every ticket we write, comes back from a robot answer machine, the support can make nothing

                  they only intressed is to SELL this fu...... PROMOS .

                  there are so many bugs and construction zones and kabam had make nothing

                  Comment


                  • #39
                    The only good way to handle this would be to give everyone 8 ripper cards, sure there are people that payed for it in the past, but there are plenty of people running around with t4 rippers right now that didn't get them from real money or chests, due to its strong combos it gives a big disadvantage to those who didn't get to (ab)use the temporarily GK reward.

                    Comment


                    • #40
                      I would say make him a normal wandering boss. We haven't had one of them in a while. Make it for 2-3 days.

                      Comment


                      • #41
                        Originally posted by SIR BALLSITICS View Post
                        I would say make him a normal wandering boss. We haven't had one of them in a while. Make it for 2-3 days.
                        i agree... and at least we have something to do...

                        Comment


                        • #42
                          Kabam is dead they won't do anything for there players not even a storm no wandering boss no nm event no update no good arena all same arenas on a loop of repeat repeat repeat

                          Comment


                          • #43
                            ...

                            Well...kabam is officialy dead
                            its either they are shuting it down
                            or selling it .if we get 1 morr nightmare pots arena without eveng just keep in mind what i said

                            Comment


                            • #44
                              I know nothing will be done about it. I've watched my paid for legitimately deck become a mediocre deck over night. Lol. I will continue to gripe, whine, and yes complain about it though. I do believe it a discusting injustice for all that do play legitimately though. I am glad that people got to get him. I do like it when they screw up to benifit the players. I just hope that one day it will benifit me, a plauer who actually helps them go on vacation. Lmao

                              Comment


                              • #45
                                *player. Screen blows up too big on my phone to see what I type.

                                Comment

                                Working...
                                X