Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Guild War

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Guild War

    Hello KBM
    Can You finaly tell Us when Guild wars will be fixed? Our guild was 1st in last guild wars and this sezon we cant even rebuild our buildings, we dont have hospital and armoury, only 25 members can join. How in the name of God we are suppose to play like that? Our guild (Vietnam) is on 1st server in game (Arthur-1) we are really advanced with cards so arenas arent really fun for Us (well thats different subject but would be nice to see at least 7* chest arena to make spenders and old players happy) war was the coolest thing for Us and You ruin it. You should wait with a start of new sezon till all is fixed not reales it with so manu bugs.
    I am lookin forward to hearing from You
    W!cked Qba
    Vietnam
    Arthur 1

  • #2
    Its ridiculous that the we( the number one guild in season 1) cant fight properly because our warbase is bugged, how can this be a fair fight if we cant repair/upgrade or only 25 members are able to join. Or is this the rewards for rank 1 last season, maybe nice to give us some rewards for it, we fought hard for the rank 1...........

    Comment


    • #3
      Sam the great

      Its really dissapointing from kbm ... war buildings cant be fixed cant be upgraded cant be transformed .... if u dont solve problems and issues plz dont put new stuff without professional testing .... i suppose to drop globa noob arenas to fix war seasons .... because war was long time before global arena and u cant just jump to new things while old issues getting bigger and bugged .... plz developers fix war issues becuase it strengthen the guild members ... the only teamwork based thing in hoc is war .... so go heat up ur brains to solve that big war issues ....

      Comment


      • #4
        Its really sad that we can't enjoy the game as we used to. Can't blame other players for leaving the game as it feels no one cares for them. Pls kabam do something about this bug and prove me wrong

        Comment


        • #5
          Same issue

          Same issue here

          Comment


          • #6
            The cookie cutter replys from your customer service team is frustrating. Can we get a status update. Also repairing buildings is intermittent at best during wars. They last all of five minutes now since we can't repair anything.

            This was an exciting new element to the game, please keep us updated as you work to fix it.

            Arenas have lost their Charm. Even the new 6* cards in arenas would be nice to see.

            Krazy J
            Viétnam
            Arthur-1

            Comment


            • #7
              Guild wars

              Support,

              I myself am a consultant for an IT and software design firm that services 100's of business (we are small) in comparison.

              I open and close numerous tickets a day with no boiler plated response but substance relating to the issue and resolutions. If I didn't do such I would most certainly be fired do to angry customers calling in and complaining. (Which could result in loss of customer and revenue) Communication is KEY!

              I take pride in my work and I'd rather not lose those customers and continue to provide food for myself.

              If you see my point, please at least say something.

              Availer
              Arthur -1

              Comment


              • #8
                Originally posted by qba invincible View Post
                Hello KBM
                Can You finaly tell Us when Guild wars will be fixed? Our guild was 1st in last guild wars and this sezon we cant even rebuild our buildings, we dont have hospital and armoury, only 25 members can join. How in the name of God we are suppose to play like that? Our guild (Vietnam) is on 1st server in game (Arthur-1) we are really advanced with cards so arenas arent really fun for Us (well thats different subject but would be nice to see at least 7* chest arena to make spenders and old players happy) war was the coolest thing for Us and You ruin it. You should wait with a start of new sezon till all is fixed not reales it with so manu bugs.
                I am lookin forward to hearing from You
                W!cked Qba
                Vietnam
                Arthur 1

                Kabam, we also have problems with our buildings, the glitches are making it hard to compete this season, also we have mailed support numerous times regarding our armory from last season only have 1 defense slot which makes it very difficult.

                Viétnam by far was the most dominant guild last season, we beat them once out of the 9 times we faced them last season, they were our only losses last season, much respect to thier team work and strategy and overall commitment, Please fix the bugs and put us all on a level playing field.


                Slim Shady,

                Salvation
                Merlin 83

                Comment


                • #9
                  Quote Originally Posted by qba invincible View Post
                  Hello KBM
                  Can You finaly tell Us when Guild wars will be fixed? Our guild was 1st in last guild wars and this sezon we cant even rebuild our buildings, we dont have hospital and armoury, only 25 members can join. How in the name of God we are suppose to play like that? Our guild (Vietnam) is on 1st server in game (Arthur-1) we are really advanced with cards so arenas arent really fun for Us (well thats different subject but would be nice to see at least 7* chest arena to make spenders and old players happy) war was the coolest thing for Us and You ruin it. You should wait with a start of new sezon till all is fixed not reales it with so manu bugs.
                  I am lookin forward to hearing from You
                  W!cked Qba
                  Vietnam
                  Arthur 1
                  Kabam we have simular problems buildings which cant be repaired we are not as bad as vietnam with glitches but is becoming a bigger pain.
                  As a foot note will doneVietnam on last season
                  Room Service CBD

                  Comment


                  • #10
                    Kabam plz fix Guild wars bug!!! Last season was on every Guild War and was plaing wars with big satisfaction... When I saw it's bugged in this season,I was plaing wars only twice... Why? Becouse Kabam gave us bugged Guild wars!!! All guild was plaing hard to build base and now we have all buildings in ruin... What a joke!!! Kabam!!! Fix this bug as fast as U can!!! And bring back good fun with Guild Wars! Regards

                    Sikorex
                    Vietnam
                    Arthur-1

                    Comment


                    • #11
                      Look on the bright side people. Least every guild has the same issue. In my opinion the hospital glitch is much worse as we are faced vs a guild who can revive and we cannot. With the buildings now an issue it at least makes it easier to destroy the building once the defender is gone..maybe for guilds with an active hospital do not see it that way, as they are the ones who had the full advantage.

                      Comment


                      • #12
                        Wars

                        Hello again! Thank You for the support. Unfortunately our hospital is alsow broken. So we cant do ... nothin ...

                        Comment


                        • #13
                          Hi,

                          I do not know how long you are victims of this problem, but here (Tristan-48), it's been a month since our guild suffers from the same problems.
                          Kabam make us beautiful promise but nothing evolved.

                          I think the developers Kabam are a nice bunch of incapable and especially ignorant !!

                          I wait desperately trying to keep my members!

                          It is very unfortunate that the only real Evolution that were at the games, he lets self-destruct !!

                          Comment


                          • #14
                            We can't repair our building... Thank you kabam!

                            Comment


                            • #15
                              Why GM Kabam silence about this problem , Please show your spirit for resolve this bug now.

                              Comment

                              Working...
                              X