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Problems with Guild War Base

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  • Problems with Guild War Base

    Kabam,
    On Lancelot 62 and on many other realms, persistent bugs of guild wars exist in which guild buildings are not correctly repairing and functioning.

    Since the start of season 1, my guild (Knights of Legend), which has been the most successful guild on the server for at least a year, has been severely handicapped by these bugs. Working towards guild war prizes have become as important to individual players as arena rank rewards. Our guild's inability to repair/ convert/ upgrade buildings has had extreme negative consequences since we seem to be the only guild affected on the server. The result of the bugs has caused many long time members to leave the guild and join other guilds where their guild buildings are functional.

    Specifically, the building bug consists of showing that the buildings have been repaired 100% however, they appear as cottages not buildings. And the cottages are incapable of being upgraded into armory, hospital, etc.

    A multitude of our members have sent many bug reports since season 1, with no response. Guild wars is a competitive endeavor; there has also been zero attempt (on the part of your company) to make even a symbolic compensation for our guild battle losses due to the bugs. With high activity and strong decks in my guild, we have lost many battles that should have been won, had the bugs been addressed so we could be competitive.

    We want two things.
    1 - We want a response.
    2 - We want the bugs to be addressed, more specifically, fix our buildings so they function like the other guilds on our server.

  • #2
    Gawain-49

    Same bug of guild wars in our Realm (THE HERO GUILD), destroyed buildings are not correctly repairing and functioning.

    In the next war we haven't a defense line. Thanks a lot Kabam.

    Comment


    • #3
      No reply? Aaron Please respond

      I've tried bug report etc....no response

      Comment


      • #4
        Can't fix any buildings and also we lost for 1St time but it gave us 5 defeats and the winners 5 wins

        Comment


        • #5
          We have had the same problem that talyn describes for the entire last season.
          We have also sent countless tickets to the support without any help... The only thing they told us was that they are working on the GvG Issue... And they have really worked on it... Since this season we have a new bug in addition to the still existing old one.
          Now we even cannot repair our cottages as well.
          Great Job kabam!!

          GvG is a really nice feature, but all the bugs make it more and more useless...

          So again I suggest to stop GvG till all bugs are fixed!!

          A comment from a GM would really be great, I think many players are frustrated about the unfair situation in GvG actually

          Comment


          • #6
            Happened to us two days in a row.

            Comment


            • #7
              Same problem for us in G15!! I dont see the point in the wars still running when these major problems exist!! All it does is make members even less likely to get involved!!

              Comment


              • #8
                This repair bug is critical to the results of every subsequent gw in the season. Very very costly bug. It's getting so exasperating

                Comment


                • #9
                  Dear GMs, why are you ignoring every GvG Post? Couldn't you please give us a least a statement about how the progress of bug fixing is?

                  it's really sad that this lovely feature of the game is more or less useless at the moment...

                  Comment


                  • #10
                    Response from support

                    I received a reply from support saying to check the forum for updates about this glitch and guess what? There's nothing here from Kabam!!

                    Comment


                    • #11
                      instead to fix current bug they just add new and bring more big Balance Problem in gvg, good work kabam

                      Comment


                      • #12
                        Seems to be senseless to ask for Information or help in this forum...
                        No answers at all.

                        Same with the support.

                        Looks like kabam don't care about their customers at all.

                        Too bad that it's so

                        Comment


                        • #13
                          our base got reset

                          Our base got reset guild name tracer realm is arthur 81
                          I send tickets no reply
                          I post on forum no reply
                          Id rly love a reply by now kabam
                          Its rly frustrating not knowing why it got reset and what will be done about it

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