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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Ohhh the irony.....

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  • Denaunie
    replied
    Originally posted by Fatality1994 View Post
    Regarding the topic the OP brought up, I think the forum interface is bought by kabam from vBulletin. So, it might as well be an update from the vBulletin company rather than a Kabam internal update. And Forum update is not related to any particular game of Kabam. So, relating this forum update to updates in hoc isn't fair. But despite saying this, I support Dena that the Admins need to step up their game and focus on providing us timely updates.
    This might very well be true, Fata, for sure. So, perhaps that at least eliminates the perplexity over time spent developing it vs time spent addressing forum concerns.

    Still, given the situation at hand, if that were the case for me and where I worked, I certainly wouldn't have gone above-and-beyond to then make a post about the new feature, draw attention to it even, if I then couldn't deliver upon its design promise.....so I'm still scratching my head, haha, I'll probably go bald before I figure out the rationale.

    P.S. thanks for the support, though I'm truly just being silly (don't tell Sam!)

    Leave a comment:


  • AtomicDoom
    replied
    Originally posted by Fatality1994 View Post
    Regarding the topic the OP brought up, I think the forum interface is bought by kabam from vBulletin. So, it might as well be an update from the vBulletin company rather than a Kabam internal update. And Forum update is not related to any particular game of Kabam. So, relating this forum update to updates in hoc isn't fair. But despite saying this, I support Dena that the Admins need to step up their game and focus on providing us timely updates.
    I personally think they updated it so they could get rid of all the information at the bottom of the page (especially the stuff saying they are a billion dollar company).

    Leave a comment:


  • Fatality1994
    replied
    Regarding the topic the OP brought up, I think the forum interface is bought by kabam from vBulletin. So, it might as well be an update from the vBulletin company rather than a Kabam internal update. And Forum update is not related to any particular game of Kabam. So, relating this forum update to updates in hoc isn't fair. But despite saying this, I support Dena that the Admins need to step up their game and focus on providing us timely updates.

    Leave a comment:


  • BLueFiRed
    replied
    It's easy to explain !!!

    KABAM STEALTH US WITH GK GONE & WITH THE FULL BASE ON GUILD WARS RESET TO THE BEGINNING

    THEN PEOPLE DON'T BUY PACK GEMS BECAUSE WHY SPEND ON A NON SUPORTED GAME?

    AND NO GEMS, NO MONEY AND OF COURSE... NO ADMINS.

    LET'S PLAY AGAIN !

    Leave a comment:


  • Denaunie
    replied
    Ahhh well, we could surmise and theorize all we want I suppose, but as the adage goes: we'll know when we know, lol.

    I understand work overload and staff shortages, for sure. So this wasn't meant to diss or critique. I just found it peculiar (for lack of a better word) to launch (and make a really big deal over) a tool that highlights Admin activity.....during a time when that activity is extremely limited, if not completely non-existent.

    Makes me just shake my head and ask, "what were they thinking?"

    Leave a comment:


  • Fatality1994
    replied
    Originally posted by Luteuel View Post
    yup,

    interestingly RockYou has taken over a few of Kabam games, found that out by visiting the other Kabam game forums. Kingdoms of camelot was one of them, so i wonder if we are headed that way too.

    and RockYou is all about advertisments in game, so if that happens, prepare to be flooded.
    Why does RockYou sound same as F**kYou. Now I know what to be prepared for....

    Leave a comment:


  • WarriorAJ
    replied
    Originally posted by AtomicDoom View Post
    Yup I know. If you go to the bottom of the page and hit support, the games on the left are being taken care of by rockyou and the ones on the right still by these guys. Googled kabam and rockyou merger and those games were listed as the ones taken over by them.
    Sp4z is still making an appearance every few days. His account is again showing Kabam icon. And I know Smash was very active, but she's only one GM, I wonder if Kabam is slowly pulling it's hands out of this game. Have you seen how many support tickets were either left unanswered or closed without resolution? I think the sane choice now is to hold on to our dollars until we see things improving. Anyways, if this game is taken over and issues are fixed, it will still be better than this game staying with kabam and being dead due to negligence.

    Leave a comment:


  • AtomicDoom
    replied
    Originally posted by Luteuel View Post
    yup,

    interestingly RockYou has taken over a few of Kabam games, found that out by visiting the other Kabam game forums. Kingdoms of camelot was one of them, so i wonder if we are headed that way too.

    and RockYou is all about advertisments in game, so if that happens, prepare to be flooded.
    Yup I know. If you go to the bottom of the page and hit support, the games on the left are being taken care of by rockyou and the ones on the right still by these guys. Googled kabam and rockyou merger and those games were listed as the ones taken over by them.

    Leave a comment:


  • Luteuel
    replied
    yup,

    interestingly RockYou has taken over a few of Kabam games, found that out by visiting the other Kabam game forums. Kingdoms of camelot was one of them, so i wonder if we are headed that way too.

    and RockYou is all about advertisments in game, so if that happens, prepare to be flooded.

    Leave a comment:


  • AtomicDoom
    replied
    Originally posted by Denaunie View Post
    Hahahaha! Brilliant.
    Hahaha no matter what we were screwed. As soon as I found out who was taking over again I couldn't figure out why that thread saying awesome they were back taking the forums over because last time they went silent it was them taking care of the forums. Sp4z wasn't great but at least made an appearance every few days.

    Leave a comment:


  • Denaunie
    replied
    Originally posted by Luteuel View Post
    I blame atomic for teasing the Hunger game folks . now kabam is punishing us and putting all their resources into that marvel comic game.
    Hahahaha! Brilliant.

    Leave a comment:


  • AtomicDoom
    replied
    Originally posted by Luteuel View Post
    I blame atomic for teasing the Hunger game folks . now kabam is punishing us and putting all their resources into that marvel comic game.
    Lol yup that's fine. This happens all the time they talk for a week and disappear for a month. Worst forum support and in game support ever.

    Leave a comment:


  • Luteuel
    replied
    I blame atomic for teasing the Hunger game folks . now kabam is punishing us and putting all their resources into that marvel comic game.

    Leave a comment:


  • LordCronus
    replied
    Dash did say they were looking for new people to replace sp4z and smash, hopefully soon. I know that kabam prioritizes forums based on game popularity. I think hoc has lost a lot of spenders, hence the shortage of admin on the forums.

    Leave a comment:


  • Lacerzz
    replied
    Originally posted by bbatardo View Post
    Well between Sp4z and Smash leaving.. it leaves Dash as only active one. Probably has bigger things to work on.
    I have to disagree with this.. His sole purpose in regards to kabam life is to provide customer service for the games in which he is assigned. I was afraid this was going to happen once he took over after sp4z left. He was supposed to be the kabam rep on the PR forum and there were NEVER any questions answered or players helped there. It was full of disgruntled players and old, empty promises....

    Leave a comment:

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