Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

30 mins unexplained ban.Thank you kabam

  • Filter
  • Time
  • Show
Clear All
new posts

  • 30 mins unexplained ban.Thank you kabam

    So i chill and play the new event being around 7k-8k today with using the new 5* shepard and the new 6* hailsomething to get more swords and pick more of them up.
    Suddenly i get a message saying i m suspended over some time decaying without any explanation.

    I have never cheated on this game,never ever saw rank 1 in my life .
    Never been like top 10 on any event.
    Never done anything suspicius or flamed and abused chat.

    So i REALLY want an explanation over WTH i got a 30 min suspencion when on my server there are fricking ppl like a mcFly guy getting 30k points in arenas in 1 hour.
    Fricking amazing.First time i decided to throw some cash with my gf on this game since we play for so long and you make me regret every peny.

    Unexplained suspension?really?really?Even if its 30 mins it angers me so much since i am an honest,good and loyal player.

    Server: pelinore-59

  • #2
    same here 30 min ban for no reason, i,ve never cheated at the game this sucks when you get clear cheaters getting away with murder a response would be appricated
    Gaiwin 89
    Room Service CBD


    • #3
      Just got banned for 7th time today . ( not even 2pm yet )


      • #4
        banned again this is a joke never have i cheated at the game and i end up getting banned twice. Can someone please explain this to me.
        Room Service CBD


        • #5
          Yeah Sanc, i got ban too. Like u said, McFly still around in our realm dont know how he do it or kabam just dont care about it

          Pellinore 59


          • #6
            Just the same in Kay-24. Some members of the Guild were banned today ...
            Kabam one hint, ban the cheaters!
            In Time it is a kick in the face for every honest player


            • #7
              banned as well



              • #8
                Player: Chiuaua/Server: guinevere55. Banned for 30min cos I'm the 135th player in the event, with 2500 point, 2 boss card. very suspect attitude.


                • #9
                  Just got banned again. It seems this company doesn't care at all for its hardworking players.


                  • #10
                    Sure. I'm feeling like a fool cos I'm a fully honest player with low punctuation.


                    • #11
                      Guys? I was banned too. But if you guys are using Android and have your profile saved on google play games, I have a solution to this.

                      Re-install the game and restart the phone. When you enter now, you'll end up in a random realm, then follow the instructions given in this link, you'll get banned removed. Worked for me pretty well.



                      • #12
                        wtf ... kabam killing me

                        Always get banned 30 minutes ... whats up with my id ???
                        Btw whats happens with all cheaters, kabam support them ???
                        Pellinore - 59


                        • #13
                          Got my second ban today.....
                          and McFly still around on arena and event
                          u want us to send ticket for reporting someone? How many tickets u need and u do something to cheaters, think change "ticket" name to "puzzle" so if that puzzle complete, that cheater we reported can gone lol

                          Pelinore 59