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Guild Bug

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  • srfausto
    replied
    I'm alone in the guild because of this

    Leave a comment:


  • Kabam_sp4zrocker
    replied
    The Guild issues has been on almost every meeting agenda. We really wanna squash this bug.

    Leave a comment:


  • Denaunie
    replied
    I helped my friend submit an updated ticket about the Guild issues yesterday. Today he received a response from Support that they are close to fixing the issue, that they have at least figured out what is causing it and are on the road toward finding a solution. The email had a tone of excitement about it, so it seemed to me they had a breakthrough and were very close to resolving it for everyone. Fingers crossed.

    Leave a comment:


  • ARREBIMBA
    replied
    Originally posted by Kabam_sp4zrocker View Post
    My understanding is that the guild bug is no small task. It has been a while. I have been peeking at some internal email threads on the issue and it's pretty complicated. It has to do with a lot of delicate stuff that is used a lot everyday. The game team is just trying to be through on the fix. I know that a while back some guilds had there issue resolved and then the update brought some of the guild issues back. All i can say is to send a ticket and see if support can help you out. Hopefully, we get the fix soon so GvG can hit all servers.
    What about GVG bugs?
    I haven't seen you comment on any of it.
    Please do not release the current GVG. It's a mess Sp4z.

    Here you can see some of the stuff that's just not working currently: http://community.kabam.com/forums/sh...hts+guild+wars

    Leave a comment:


  • Kabam_sp4zrocker
    replied
    My understanding is that the guild bug is no small task. It has been a while. I have been peeking at some internal email threads on the issue and it's pretty complicated. It has to do with a lot of delicate stuff that is used a lot everyday. The game team is just trying to be through on the fix. I know that a while back some guilds had there issue resolved and then the update brought some of the guild issues back. All I can say is to send a ticket and see if support can help you out. Hopefully, we get the fix soon so GvG can hit all servers.

    Leave a comment:


  • Denaunie
    replied
    Originally posted by Fatality1994 View Post
    My guild is affected for months. But, we are cool with it. The members don't really mind a "new" leader. But the case of atomic is a special case and it certainly deserves attention imo.
    I agree with the latter, 100% (not just for Atomic, but for all those affected in some way). My POV though is that to get that attention, we should perhaps as a collective join forces in submitting tickets and recording claim #'s to bring the issue to light to the team en masse. :/

    Leave a comment:


  • Fatality1994
    replied
    My guild is affected for months. But, we are cool with it. The members don't really mind a "new" leader. But the case of atomic is a special case and it certainly deserves attention imo.

    Leave a comment:


  • Denaunie
    replied
    Originally posted by AtomicDoom View Post
    Might as well bump this to cause we still have problems but of course support says all the issues were fixed as far as they know!
    I'm not sure bumping it here --- unless you can give the most recent ticket # -- is going to be as effective as filiing multiple tickets for them to continue to track that it's still happening. I'll have my friend resubmit his on Monday as well and will share any feedback he receives.

    Leave a comment:


  • AtomicDoom
    replied
    Might as well bump this to cause we still have problems but of course support says all the issues were fixed as far as they know!

    Leave a comment:


  • Denaunie
    replied
    Originally posted by AtomicDoom View Post
    Almost 3 months now and still not fixed even when asked all my info what's happening??
    I've been helping someone send tickets in to Support, and will continue to help him send them in every two weeks. Last response (a week ago) from Support stated they were still working on it/unable to find a solution.

    He then thought it was fixed, but over the past couple days it appears it's still glitched out for him. So we'll send in another ticket for him in another week.

    Leave a comment:


  • AtomicDoom
    replied
    Almost 3 months now and still not fixed even when asked all my info what's happening??

    Leave a comment:


  • AtomicDoom
    replied
    Still waiting for ours to be fixed. Who knows when???

    Leave a comment:


  • Silly Sam
    replied
    Originally posted by srfausto View Post
    It has not been resolved
    Sry to hear man^^

    But it's fixed for me and not just me another guild in my realm has same issue <.< and fixed that too

    Well try to promote and demote (?) ^^ i just did that "try" if not done yet then go for another ticket (i think) ^^

    (Sry for my bad english , not my first language^^)

    Leave a comment:


  • Denaunie
    replied
    Originally posted by Silly Sam View Post
    guild bug solved ^^ i think.

    helper dena ty haha
    haha Sammy, I'm glad your issue was (finally) resolved!! I was glad I could help you with those tickets.

    If anyone else is still having guild issues, I strongly encourage you to keep in contact with Support. They do seem to be working diligently toward fixing the issue, though they still seemed a bit baffled by it all. Try to keep a level head and keep in contact with them; hopefully they can do for you and your guild(s) what they did for Sammy.

    Leave a comment:


  • srfausto
    replied
    Originally posted by Silly Sam View Post
    guild bug solved ^^ i think.

    helper dena ty haha
    It has not been resolved

    Leave a comment:

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