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Forum Rules [Updated 12/21/2016]
MAIN RULES OF THE FORUMS
Please respect your community. Respect each other as you all enjoy the same thing ? The Game.
We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.
It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.
PURPOSE OF THE FORUMS
These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.
These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.
CHANGES OR IMPROVEMENT
Please make sure to stay updated on these rules by reviewing this page from time to time.
SET RULES
This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.
Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.
Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.
Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.
Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.
Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.
Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.
Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.
Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.
Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.
Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.
Generally, BE NICE. There is nothing wrong with being nice to each other.
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Guild Bug
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The Guild issues has been on almost every meeting agenda. We really wanna squash this bug.
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I helped my friend submit an updated ticket about the Guild issues yesterday. Today he received a response from Support that they are close to fixing the issue, that they have at least figured out what is causing it and are on the road toward finding a solution. The email had a tone of excitement about it, so it seemed to me they had a breakthrough and were very close to resolving it for everyone. Fingers crossed.
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Originally posted by Kabam_sp4zrocker View PostMy understanding is that the guild bug is no small task. It has been a while. I have been peeking at some internal email threads on the issue and it's pretty complicated. It has to do with a lot of delicate stuff that is used a lot everyday. The game team is just trying to be through on the fix. I know that a while back some guilds had there issue resolved and then the update brought some of the guild issues back. All i can say is to send a ticket and see if support can help you out. Hopefully, we get the fix soon so GvG can hit all servers.
I haven't seen you comment on any of it.
Please do not release the current GVG. It's a mess Sp4z.
Here you can see some of the stuff that's just not working currently: http://community.kabam.com/forums/sh...hts+guild+wars
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My understanding is that the guild bug is no small task. It has been a while. I have been peeking at some internal email threads on the issue and it's pretty complicated. It has to do with a lot of delicate stuff that is used a lot everyday. The game team is just trying to be through on the fix. I know that a while back some guilds had there issue resolved and then the update brought some of the guild issues back. All I can say is to send a ticket and see if support can help you out. Hopefully, we get the fix soon so GvG can hit all servers.
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Originally posted by Fatality1994 View PostMy guild is affected for months. But, we are cool with it. The members don't really mind a "new" leader. But the case of atomic is a special case and it certainly deserves attention imo.
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My guild is affected for months. But, we are cool with it. The members don't really mind a "new" leader. But the case of atomic is a special case and it certainly deserves attention imo.
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Originally posted by AtomicDoom View PostMight as well bump this to cause we still have problems but of course support says all the issues were fixed as far as they know!
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Might as well bump this to cause we still have problems but of course support says all the issues were fixed as far as they know!
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Originally posted by AtomicDoom View PostAlmost 3 months now and still not fixed even when asked all my info what's happening??
He then thought it was fixed, but over the past couple days it appears it's still glitched out for him. So we'll send in another ticket for him in another week.
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Almost 3 months now and still not fixed even when asked all my info what's happening??
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Originally posted by srfausto View PostIt has not been resolved
But it's fixed for me and not just me another guild in my realm has same issue <.< and fixed that too
Well try to promote and demote (?) ^^ i just did that "try" if not done yet then go for another ticket (i think) ^^
(Sry for my bad english , not my first language^^)
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Originally posted by Silly Sam View Postguild bug solved ^^ i think.
helper dena ty haha
If anyone else is still having guild issues, I strongly encourage you to keep in contact with Support. They do seem to be working diligently toward fixing the issue, though they still seemed a bit baffled by it all. Try to keep a level head and keep in contact with them; hopefully they can do for you and your guild(s) what they did for Sammy.
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