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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Freaking Pops UP

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  • Freaking Pops UP

    Kabam,

    Enough is enough. Make this freaking pops up disappear. First you tried to push us your new games, now every second we go to main screen pop up with new offer come up.


    ENOUGH!!!

    Show it once and that's it. Whoever wants to see new offers can check offer chest and news banner. We don't need to close spam every few seconds

  • #2
    Originally posted by Lavep View Post
    Kabam,

    Enough is enough. Make this freaking pops up disappear. First you tried to push us your new games, now every second we go to main screen pop up with new offer come up.


    ENOUGH!!!

    Show it once and that's it. Whoever wants to see new offers can check offer chest and news banner. We don't need to close spam every few seconds
    +1
    I agree ... its annoying, disturbing ... and last few days game is crashing more often ...

    Comment


    • #3
      +1

      As the Awakening feature was inspired from some other game, maybe the checkbox in the ad pop-ups to "Do not show again for 24 hours" may also be inspiring...

      Comment


      • #4
        +1 the number and requency of pop-up ads in this game has become ridiculous. Recently, I had to close _five_ popups just to be able to start playing the game!

        Comment


        • #5
          +1 its annoying !!!!!!!

          Comment


          • #6
            Originally posted by Revo3sion View Post
            +1 its annoying !!!!!!!
            So are the adverts that pop up especially when you hit the take a survey one and it says there isn't one at this time. Why bother even having that there and pop up if it's not working???

            Comment


            • #7
              Originally posted by Lavep View Post
              Kabam,

              Enough is enough. Make this freaking pops up disappear. First you tried to push us your new games, now every second we go to main screen pop up with new offer come up.


              ENOUGH!!!

              Show it once and that's it. Whoever wants to see new offers can check offer chest and news banner. We don't need to close spam every few seconds
              +1 for this, every time I press home that box offer pops up sometime even twice, it's annoying

              Comment


              • #8
                Stop spamming Kabam!!!!!

                Comment


                • #9
                  Originally posted by Lavep View Post
                  Kabam,

                  Enough is enough. Make this freaking pops up disappear. First you tried to push us your new games, now every second we go to main screen pop up with new offer come up.


                  ENOUGH!!!

                  Show it once and that's it. Whoever wants to see new offers can check offer chest and news banner. We don't need to close spam every few seconds
                  +100!!! ffs we know you want to make money but dont make it that obvious...

                  Bump Bump

                  Comment


                  • #10
                    Ehm... Kabam, do you think that if new offers pop up every time I go to main screen we will make you more money?

                    Comment


                    • #11
                      We are tweaking the offer system so it isn't so spammy. We recognize that it is impacting your game play and we are pushing some live test to fix that.

                      Comment


                      • #12
                        Originally posted by Kabam_sp4zrocker View Post
                        We are tweaking the offer system so it isn't so spammy. We recognize that it is impacting your game play and we are pushing some live test to fix that.
                        Beautiful, thanks!

                        Someone who claims to be a Data Collector on Gawain-59 was insistent it wouldn't be fixed until the fall update, based on his 'connections' and 'discussions' with the Game Team. I hope he/she sees this message.

                        Comment


                        • #13
                          Originally posted by Kabam_sp4zrocker View Post
                          We are tweaking the offer system so it isn't so spammy. We recognize that it is impacting your game play and we are pushing some live test to fix that.
                          uuuuuf ... tx a lot ..
                          i hate spam ...

                          Comment


                          • #14
                            Sweet. Thanks Sp4z.

                            It's handy to know what offers are available, but I think this could be throttled back to appear no more often than once every 2 hours. That way everyone sees what's available, but no one is cursing it.

                            Cheers,
                            Rosen

                            Comment


                            • #15
                              It should be a max of once a day and/or when a new promo is being offered.

                              Comment

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