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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Banned

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  • Banned

    My account has been banned again for no reason WTF is going on over there? My user name is Rio from Arthur-1. Can someone please look into this. Thank you

  • #2
    uther 74 blackdream

    Comment


    • #3
      Banned at 1 our

      I'm banned to 1 our why ??? I have 35 bottle of strength from action and go to explore the tower . Because kabam do the action that end tomorrow at 10 o'clock
      I explore only fist floor 3 time and second floor 1 time and you put me banned ???? Nas what I need to do ??? Why you open the action and block the player account???
      My account is [email protected] and name is Daria at Galahad 25 unblock me please and do something to don't block account because I want to by the cest of strength and now I don' t see any reason to by this cest

      Comment


      • #4
        same problem,
        abraxas, gawain-49

        Comment


        • #5
          Originally posted by Daria7410 View Post
          I'm banned to 1 our why ??? I have 35 bottle of strength from action and go to explore the tower . Because kabam do the action that end tomorrow at 10 o'clock
          I explore only fist floor 3 time and second floor 1 time and you put me banned ???? Nas what I need to do ??? Why you open the action and block the player account???
          My account is [email protected] and name is Daria at Galahad 25 unblock me please and do something to don't block account because I want to by the cest of strength and now I don' t see any reason to by this cest
          Daria Galahad-25
          And please explain for what you ban me ???

          Comment


          • #6
            I write from my email to kabam.support and what they write me

            Dear Player,

            You have reached an unmonitored email address.

            To contact our Support Team, please use the links to our Support Center within the Kabam game you are playing.

            In mobile apps the link to our Support Center can usually be found within the game settings menu or by tapping on your player name in the upper left corner.

            On Kabam.com the Help/Support link can be found above the game by clicking the game name in the header, then ?Support?.

            On Facebook and other sites, the Help/Support link is usually in the banner at the top of the game screen.

            Following these steps will take you to the our Support Center, where you may find a quick answer to your question. Contacting us from our Support Center will also ensure that we automatically have the correct information about your account so that we can help you as promptly as possible.

            You can also find game play tips, solutions to common issues, and updates from Kabam on our forums (http://community.kabam.com).

            Thank you for playing Kabam games.
            The Kabam Support Team



            ref:_00D301HgIt._500a0v3K8k:ref

            Comment


            • #7
              I try to enter the game and stop loading at 70%, what happens? *-_Apocalyptor_-* Pellinor79

              Comment


              • #8
                I'm stuck at 70% loading. Many people in my realm are banned this morning who was played in the tower event. Clearly a freaking bug

                Comment


                • #9
                  Same problem here.
                  Please fix this issue ASAP
                  I have invested too much money here..
                  I know you are trying to get rid of the cheaters but be carefully on putting in jeopardy my money and effort
                  Valifonso
                  Bedivere-13
                  Support Case # 03335621

                  Thanks

                  Comment


                  • #10
                    The same after purchased 30€

                    For me the same exploring tower from floor by floor I purchased 30€ I buy chest for awaking stones and potiona and after few minutes my account is blocked for 1 day what the f.....k plz fix this issue

                    Comment


                    • #11
                      Originally posted by dcdb_fox View Post
                      I'm stuck at 70% loading. Many people in my realm are banned this morning who was played in the tower event. Clearly a freaking bug
                      Same problem... game stopped at 70% loading... WTF?!?!?!?!

                      Comment


                      • #12
                        Same here... Banned for 1 hour and stuck on 70% load screen... Shamran kay-64

                        Comment


                        • #13
                          And now half my server is kicked from game... Wtf is wrong with kabam.. Always releasing new stuff full of bugs...

                          Comment


                          • #14
                            Banned?

                            I also got banned while exploring the tower searching for shards.

                            Comment


                            • #15
                              Same here , game loading is stay %70

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