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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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This **** is not funny anymore!!!!

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  • This **** is not funny anymore!!!!

    I loss my account three weeks ago been emailing everyone no one has returned any of my emails I have all my receipts all my bank information proving that I have spent money in the game so I guess y'all don't care about us players not cool very up set!!!! I will find a way to recuperate all I have lost legally.. [email protected] I'm in realm bedivere-13 Sir Dro 1090 I can see my Account in my guild why can't I log in to it???

  • #2
    Samething happened to me today!! Game keep asking me about my kabam I'd but I don't have it... And I tried to use my Facebook account it's says that "would you like to return to your existing account" but when I do, it keep asking me my kabam I'd again and again. What's the point of having Google or Facebook account connected to the game then. [email protected] I'm in relam bedivere-13 ?helix? and I did spent money in this game... I have all proofs with me...

    Comment


    • #3
      Even if u are connected to game with Google or Facebook, you still start as a new player. You need kabam ID to continue with playing. If you dont have kabam ID, try to sent kabam a ticket, maybe you´ll be lucky and they´ll write you back and help you. Anyway same thing happened to one of my guildmates, he send a ticket to kabam, and they helped him.

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      • #4
        Originally posted by Layen View Post
        Even if u are connected to game with Google or Facebook, you still start as a new player. You need kabam ID to continue with playing. If you dont have kabam ID, try to sent kabam a ticket, maybe you´ll be lucky and they´ll write you back and help you. Anyway same thing happened to one of my guildmates, he send a ticket to kabam, and they helped him.
        Yes thanks for info. And I got my account back so no problem now... Thanks kabam too literally

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        • #5
          How do I do that??

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          • #6
            Originally posted by Sir Dro 1090 View Post
            How do I do that??
            You mean How to send a ticket?

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            • #7
              yes bro, how to send a ticket. i've got same problem.

              Comment


              • #8
                How to send a ticket

                Originally posted by Noob_65H5NFM View Post
                yes bro, how to send a ticket. i've got same problem.
                In the main screen choose "settings", then choose "help", roll down the menu on the left side and click to "submit a bug". Game redirects you to website, here you can choose from support menu. If there isnt an article about bug you want to submit, just choose any article and roll down to the bottom of the page, then click "I need more help", and then click "contact support". Now you can send a ticket.
                I hope you understood my instructions.

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                • #9
                  ok bro, i'll take your instructions. thanks in advance

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                  • #10
                    Originally posted by Noob_65H5NFM View Post
                    ok bro, i'll take your instructions. thanks in advance
                    No problem

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                    • #11
                      How long to they take to reply to a ticket usually?

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                      • #12
                        Originally posted by RAGER10101 View Post
                        How long to they take to reply to a ticket usually?
                        I wrote a ticket to Kabam only once, and it took 17 hrs to get a reply.

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                        • #13
                          I've been waiting nearly two days with no reply :/ should I be worried?

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                          • #14
                            Originally posted by Helix2 View Post
                            Samething happened to me today!! Game keep asking me about my kabam I'd but I don't have it... And I tried to use my Facebook account it's says that "would you like to return to your existing account" but when I do, it keep asking me my kabam I'd again and again. What's the point of having Google or Facebook account connected to the game then. [email protected] I'm in relam bedivere-13 ?helix? and I did spent money in this game... I have all proofs with me...
                            When you link your G+ to your account, your Kabam ID becomes your G+ email. but no password is assigned to it but you cannot use a blank password to access it... so all you need to do is simply request a password recovery on these forums to fix your login issue.

                            As for Facebook, that will also work if your facebook ID is an email. Simply do the same as you would if it were a G+ for password recovery on this forum.

                            Comment


                            • #15
                              Originally posted by RAGER10101 View Post
                              I've been waiting nearly two days with no reply :/ should I be worried?
                              Nope,.. Just wait. Kabam is maybe busy now.

                              Comment

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