Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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Generally, BE NICE. There is nothing wrong with being nice to each other.
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my old acc gone, didnt change mobile phone.

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  • #16
    Same thing happened to me also.

    Name : Gildarto
    Realm : Arthur-41
    Level : 100
    Android tablet

    Tried log in using my Fb and Google+ did not help! Already reinstall 2x did not help!
    I sent mail in support also, don't have any confirmation or reply!


    • #17
      I have the same problem please check

      Name: Drake
      Realm: Morgana-51


      • #18
        Not morgana-51
        I was wrong. Is in realm: Bruenor-92


        • #19
          I have same problem, I lost my progress and I can't sync with facebook to see my progress at my phone. I also play at my pc with android emulator and there I can see my progress, hope you can fix the problem 'cause couldn't be possible that Facebook said to that the game isn't avaible with my device when I'm playing for a year in that mobile. FIX THE PROBLEM I WANT MY OLD ACCOUNT BACK!!
          user: cold2008
          realm: merlin23


          • #20
            This happened to me. I just had to re-connect my Kabam account to my game and all was good.


            • #21
              Same thing happened to me also.

              Name : demen7zel
              Realm : Gawin-69
              Level : 100


              • #22
                same problem with me.
                Username: ?helix?
                relam: bedivere-13
                leveL 100


                • #23
                  I also have the same problem please fix this
                  name Rekienz
                  realm lancelot 82
                  level 100
                  guild dark hadou


                  • #24
                    I also have the same problem please fix this
                    name wuks
                    realm gawain89


                    • #25
                      I had the same problem. i solve it. I read this:
                      ''After the short tutorial you should be able to go into Settings and insert username and password of your old account, to be reconnected with that account. Same thing if you play with Bluestacks, Android or iOS, the important thing is not to reconnect to a previously created (and undesired) account if the game asks you to charge your data.
                      I made many times: uninstall Heroes of Camelot, re-install it, make the tutorial, go to Settings and write username and password to go directly to your previous account, just as you left it! It's quite simple, isn't? ''
                      And it worked!!! I have my old acc back!!!


                      • #26
                        doesn't seem to work with game saves synch with facebook only.


                        • #27
                          Today the same thing happened to my acc. Please fix this problem. I don't want to start all over again from level 1.

                          Name: Aeryn
                          Realm: Gawain-69
                          Level: 100


                          • #28
                            I also have the same problem please fix this
                            Name: Ascaad
                            Realm: gawain-89


                            • #29
                              The same problem to connect through facebook

                              Name: Diamond Jozu
                              Realm: Bedivere-33

                              I would be very happy, if you could solve the problem. Thx.


                              • #30
                                If you linked your account to G+ or Facebook, this actually created a kabam account WITHOUT a password. But the system will not allow a null password to log in when it prompts for a password.

                                Simply go here:


                                if you are already logged in, log out and perform a password recovery for the G+ or Facebook email you linked. Once you perform this task you should be able to log into your account using the G+ or Facebook email with the new password you have given to the account.